I cannot praise ARM building supplies enough. Not only were the roofing sheet and associated hardware 40% cheaper than Screwfix, but the communication throughout my purchase was outstanding. I spo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Purchased coping from this company. On arrival there was a shortfall in the number and some were the wrong colour. Having been in business myself know these things happen getting it corrected can b... See more
Prompt order process and delivery. I had to cancel a order prior to this from a well known company beginning with W as I was terribly messed about by their supplier.
Company replied
Products were great and delivered quickly. Most of all the delivery driver was exceptional and went out of his way to form a new plan when he realised the day before he wouldn't get down the lane, th... See more
Company details
Written by the company
We are a customer/supplier-first company specialising in high-quality building and DIY products. Our business is built on a simple promise: To offer a seamless online experience and a curated selection of products delivered straight to your door from trusted suppliers across the UK. We have spent 30+years in the building merchants industry, building partnerships with the UKs best Manufacturers and Suppliers of Building Materials. This means your order is sent directly from our trusted suppliers' warehouses to you, ensuring faster delivery and a wider product range. You will receive information on your delivery once your order has been dispatched.
Contact info
United Kingdom
- armbuildingsupplies.com
4.6
Excellent
46 reviews
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This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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Cabin extension
Supplier was very helpful and communicated well with good advice on my project.
May 26, 2026
Ease of ordering it via FB link.
Ease of ordering it via FB link.
Tracking and delivery should be sent via email to see when order would arrive.
May 26, 2026
Reply from ARM Building Supplies
Thanks for your review Gary!
Looking forward to seeing you again!
All the best
Alex
Unfortunately
Unfortunately, my experience with ARM Building Supplies was very disappointing.
I paid for delivery and, despite multiple alleged delivery attempts, no clear evidence of these attempts was ever properly provided. The delivery address was confirmed several times, and on multiple occasions someone was specifically present at the property waiting to receive the goods, yet no delivery arrived.
At one stage, the tracking showed the item as delivered, but the image later turned out not to be at the property. I was then advised that the item was ready for collection at the Post Office, resulting in a wasted round trip of over two hours, only to discover it was not there.
To be fair, the company did eventually issue a full refund, and communication remained polite throughout. However, no accountability or goodwill compensation was offered despite the significant inconvenience, wasted time, travel costs, project delays, and impact on my client relationship.
I understand couriers can make mistakes, but from a customer perspective, the delivery contract was with the supplier, not the courier.
Based on my experience, I would strongly recommend improving delivery management, communication, and customer resolution processes when issues arise.
April 14, 2026
The best you can find
April 29, 2026
Reply from ARM Building Supplies
Thank you Urim! Hope the coping project went well!
We hope to see you again soon!
All the best
Alex
Reply from ARM Building Supplies
Hi Poopalasingam,
I am sorry you feel like you received a 1-star service from us, this is not the experience we strive to provide.
I can see there was a delay on your order initially, as we had identified you had ordered the wrong flashings and we were waiting for you to confirm this, so this did indeed add a delay to the delivery date.
I can see this was your 2nd order and glad you have received all the correct items for your order, despite the slight delay.
We hope too see you again.
All the best,
Alex
I bought roofing shingles but ran out…
I bought roofing shingles but ran out so had to order some more and they were delivered the next day which was excellent service.
April 27, 2026
Reply from ARM Building Supplies
Thanks for your review John!
We hope to see you again.
All the best,
Alex
Exactly as ordered very happy and super…
Exactly as ordered very happy and super quick delivery. Thankyou
April 24, 2026
Reply from ARM Building Supplies
Thank you for your kind Review Andy.
I hope your guttering project went well and we're here for when you need us again!
All the best
Alex
Excellent service let down by the courier
Excellent service by ARM Building Supplies, but let down by the sub-standard courier service they use for despatch. Ordered items arrived 5 days later than the advised delivery date.
March 26, 2026
Reply from ARM Building Supplies
Hi Bahram,
Thank you for your kind words on the service we provided you. I am sorry that our courier let us down on this occasion, can see they failed to deliver to you before a bank holiday which then cause a delay.
We hope to see you again.
All the best,
Alex
Prompt service and very helpful staff.
March 31, 2026
Reply from ARM Building Supplies
Thank you for your review Andy.
Hope the coping stones are looking great and looking forward to seeing you again.
All the best
Alex
Ordered quite a few coping stones
Ordered quite a few coping stones, the sizes where hard to find, ARM had a great choice and prices were reasonable and delivery was quick.
March 27, 2026
Reply from ARM Building Supplies
Thanks for your review James!
I hope fitting your copings stone went well and we hope to see you again!
All the best
Alex
Reply from ARM Building Supplies
Appreciate your kind review Andy. We hope your shingles are looking good and hope to see you again.
All the best
Alex
Order of a variety of coping stones thy…
Order of a variety of coping stones thy were perfect much better than local builders merchants and arrived super fast . excellent service and products
March 16, 2026
Unprompted review
Reply from ARM Building Supplies
Thanks for your review Wayne! We are glad you enjoyed the service and your coping stones 💪
Good luck with your project!
All the best
Alex
From first contact to a professional…
From first contact to a professional and prompt delivery service,to a quality product I couldn’t recommend arm building supplies ENOUGH!!!
March 2, 2026
Reply from ARM Building Supplies
Thanks for your review Jon!
Really glad to know you'd recommend us 💪
Hope your project went well!
All the best
Alex
The best customer service
I messed up my order and they went above and beyond to help me sort it out. Can't recommend more highly.
February 26, 2026
Reply from ARM Building Supplies
Hi Boudicca,
Things don't always go to plan but glad we were able to get it resolved quickly for your order :-)
Best of luck with your project.
Alex
Product arrived before date given
Product arrived before date given. Good quality coping stones - they look great ! Thank you
February 26, 2026
Reply from ARM Building Supplies
Thanks for your review Shaign!
Glad you were happy with the service and we hope to see you again!
All the best
Alex
Reasonable price and quick delivery
February 25, 2026
Reply from ARM Building Supplies
Thanks for your review Thomas and thanks for using ARM Building Supplies!
All the best
Alex
great service
January 27, 2026
Reply from ARM Building Supplies
Thanks for your review Dean!
Glad you were happy with the service and we hope to see you again soon!
All the best
Alex
Reply from ARM Building Supplies
Thank you for your order and your review Gabriel!
Glad you were happy with the service and hope your project went well!
All the best
Alex
Very happy with service will use again
Very happy with service will use again. Fair price and delivery on time
January 27, 2026
Reply from ARM Building Supplies
Thank you for review CPM!
Glad you were happy with the service and looking forward to seeing you again!
All the best
Alex
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