I woke up this morning to find £43 taken from my account and a welcome email as a gold member. Ive never heard of this website before and I never signed up for it and i certainly wouldnt pay £43 to be... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am so pleased with the service I received from Daisy, so efficient and quick response and she has provided me with a peace of mind by ensuring me that my account will be cancelled and also processe... See more
I give 5 stars solely because of the support. Excellent service and politeness, they only talk about the matter and helped me incredibly. Personally I want to thank Alero who helped me solve my proble... See more
I like how he answered all my questions and stayed with me until the end. It was unfortunate that the issue I had wasn't able to be resolved, however I understand that it wasn't within his capabilitie... See more
4.0
Great
502 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful personnel.
December 4, 2024
Unprompted review
Completely satisfied 😊
I write this to express my thanks to the help I got from the assistant of aromascent. The experience was so great andI’m happy and so grateful .i’m so satisfied and my problem is now solved .Couldn’t recommend aromascent enough ❤️❤️.
November 28, 2024
Unprompted review
Work well done.
Thank you for helping me coming back to me in time I'm setisfied.
November 19, 2024
Unprompted review
-5 you stole my money from my bank…
-5 you stole my money from my bank card!!!! I want it back or i will call the police.
October 25, 2024
Unprompted review
Assisted me when I needed help.
The team was helpful and friendly. The matter was escalated, my issues wete heard and resolved.
October 21, 2024
Unprompted review
Satisfied user
Good day
I had a technical issue which was swiftly resolved. There was great communication between myself and the escalation team. I was provided with a helpful solution. All in all, a happy camper.
October 4, 2024
Unprompted review
Thank you to customer support for…
Thank you to customer support for resolving my issue without delay.
September 13, 2024
Unprompted review
My problem was resolved efficiently
My problem was resolved efficiently, and customer support was fantastic throughout.
September 10, 2024
Unprompted review
Good customer experience
Good customer experience
05 September 2023
Temogo
September 5, 2024
Unprompted review
Be very careful / potential scam
Do not use unless you have read and are happy with all the terms and conditions before signing up. Otherwise debits will be taken from your account unknowingly and no credits will be available to use. This is very sharp practice at the very least. I have had over €1000 taken from my account and no credits or refund.
August 21, 2024
Unprompted review
I received an email from Eugene and I…
I received an email from Eugene and I am happy my issue is being resolved
August 16, 2024
Unprompted review
My issue was solved fast
August 5, 2024
Unprompted review
Good communication
June 1, 2024
Unprompted review
I'm thoroughly impressed with…
I'm thoroughly impressed with Aromascent Club! Their vast selection of high-quality essential oils and diffusers has transformed my aromatherapy experience. Sarra served me good customer service. The prices are unbeatable, and the customer service is top-notch. Fast shipping and a user-friendly website make it a breeze to shop. I appreciate the educational resources and subscription options. Keep up the excellent work, Aromascent Club!
August 1, 2024
Unprompted review
Raj was very helpful with my query
June 28, 2024
Unprompted review
Because someone contacted me regarding…
Because someone contacted me regarding my refund
June 27, 2024
Unprompted review
It's important for people to read the guidelines and t's and c's because sometimes it's not the company fault but a personal problem due to lack of reading
The experience was great because everything that I encountered the was no loop holes i was helped through out every step of the way their services are remarkable.
June 27, 2024
Unprompted review
GRATITUDE
HONESTLY I NEVER REALLY USED YOUR SERVICES BUT I HAD A GOOD FIRST IMPRESSION, HENCE MY MEMBERSHIP. AND I RECEIVED A VERY KIND CALL FROM RAJ REGARDING MY MEMBERSHIP REFUND SINCE I NEVER USED THE SERVICES .THANK YOU SO MUCH.
December 23, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.