A great experience all around. Our sales rep, Nate was responsive, thorough and clear giving us guidance on what would work best for us including new and used options. Our installation technician, G... See more
Company replied
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My salesman was friendly, helpful, knowledgeable and so pleasant. I cannot say the same about the installer/service technician, who was in really miserable mood. He actually yelled at me because th... See more
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Professional, friendly, informative staff. The stair lift looks nice and doesn’t feel invasive. The workmanship is high quality that will last for years.
Company replied
Employees were friendly, competent, honest, and accurate in our dealings. No pressure to buy, just explained how they did business. Installer explained the operation instructions well.
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Company details
About Arrow Lift - Des Moines
Written by the company
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.
Stair Lifts
Home Elevators
Commercial Accessibility
Service
Other Solutions
Our mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.
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Contact info
4403 Northwest Urbandale Dr, 50322, Urbandale, Iowa, United States
- 515-500-2967
4.7
Excellent
41 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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Coming up on two years since Arrow Lift…
Coming up on two years since Arrow Lift was installed in my home! Best investment I made! They called to set up a yearly maintenance check. Service man very kind, knowledgeable, prompt and very thorough! Highly recommend!
June 30, 2023
Reply from Arrow Lift - Des Moines
Hi Dani,
Thank you for your kind recommendation! We're glad to hear about the positive experience you've had with our service technician. We hope you enjoy your stair lift for many years to come!
Best,
The Arrow Lift Team
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