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Art.com Reviews 2,366

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including the canvas prints, paper, and overall artistry, often exceeding their expectations. Many consumers appreciate the beautiful colors, true representations, and excellent framing options. The website is frequently highlighted for being well-organized, easy to navigate, and offering a vast selection of art and framing choices. Reviewers also commend the fast and secure delivery service, noting that items often arrive in perfect condition due to proper packaging. However, some customers experienced issues with their orders, such as dirt marks, damaged frames, or distorted images upon arrival. A few people also mentioned discrepancies in color compared to online images, leading to dissatisfaction. There were occasional concerns about packaging not being robust enough, and in some instances, the quality of the image resolution or framing was deemed poor.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers are pleased with the quality of the artwork,... See more

Quality

Customers generally express satisfaction with the quality of products. Many reviewers praise the excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy,... See more

Website

Reviewers mention positive feedback about the website. Customers find the website easy to use and navigate,... See more

Based on these reviews

Rated 4 out of 5 stars

The canvas print purchased is beautiful and perfect for our purposes. The only reason for the 4, instead of 5, star review is that on the first order there were "dirt/rub" marks on all 4 corners of t... See more

Company replied

Rated 4 out of 5 stars

Was disappoined when the expected day of delivery came and went. Waited all day. No explanation. Arrived the next day. I also think that maybe two screws/nails would have been helpful. It’s a beauti... See more

Company replied

Rated 5 out of 5 stars

I was excited when I opened the print of Matilda of Tuscany. The quality was even better than I had anticipated. Nice heavy paper, beautiful color, and easy to frame. Used as a prop for a medieval... See more

Company replied

Rated 5 out of 5 stars

Order arrived damaged in transit with FedEx. Emailed customer support with photos of damage. Responded within hours stating a replacement item was being prepared and no need to return damaged item. I’... See more

Company replied


Company details

  1. Decoration and Interior Design Store
  2. Furniture Store
  3. Home Goods Store
  4. Picture Frame Shop
  5. Poster Store

Written by the company

Art.com makes discovering and buying wall art a truly enjoyable experience, offering the world’s largest collection of premium-quality art prints and décor. With millions of wall art prints in every imaginable style—from modern abstracts and photography to vintage posters and classic masterpieces—finding art that perfectly matches your style and space has never been easier. We’ve made it simple to browse by subject, color, room, or artist so you can quickly find the perfect piece for your home, office, or any space you want to transform. Once you’ve found the art you love, we offer handcrafted finishing options that elevate it from a print to a stunning, ready-to-hang work of art. Choose from over 100 custom-crafted frames, hand-stretched canvas prints, durable wood-mounted art, or protective lamination—often for about 40% less than a custom frame shop. Every order from Art.com is backed by our commitment to museum-grade quality, exceptional craftsmanship, and a 100% satisfaction guarantee. Our prints are produced with the finest materials and advanced printing technology to ensure vibrant colors, sharp details, and lasting beauty. At Art.com, we believe that when you find art you love, you love your space even more. That’s why we make it easy, affordable, and inspiring to bring beautiful wall art into your life. Whether you’re decorating an entire home, refreshing a single room, or searching for the perfect gift, Art.com is your trusted partner for art that tells your story.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Maypole Print, 1946- Saturday Evening Post Cover

Difficult to find print. I was able to locate a good quality copy at this side for a reasonable price. It was shipped quickly in excellent packaging. Five star experience.

April 9, 2026
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Reply from Art.com

We truly appreciate your feedback and your continued support as a valued customer.

Rated 5 out of 5 stars

The picture was perfectly wrapped and…

The picture was perfectly wrapped and turned out beautifully. It really made a difference on the wall in my bathroom. It’s not the first picture I have ordered. This is 5th and I hope to find the right one for the master bedroom.

April 9, 2026
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Reply from Art.com

We value every customer—and your feedback truly makes a difference. Thank you!

Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery. Packaged very secure and neat.

April 7, 2026
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Reply from Art.com

We're always listening and learning—thanks so much for your insight.

Rated 5 out of 5 stars

Awesome product

Awesome product. Quick shipping. Just beautiful

April 2, 2026
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Reply from Art.com

It means the world to us to hear from our customers—thanks for your feedback!

Rated 5 out of 5 stars

High-quality piece

High-quality piece. Delivery as promised and well protected in transit.

March 30, 2026
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Reply from Art.com

Thank you! Your feedback helps shape what we do and how we grow.

Rated 5 out of 5 stars

Beautiful print

Beautiful print, perfectly framed, quick delivery.

April 8, 2026
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Reply from Art.com

We appreciate you taking the time to share your thoughts—thank you.

Rated 5 out of 5 stars

Great packaging and speedy arrival!

The art arrived quickly and was very well packaged! I love the piece I purchased and will continue to order from art.com.

April 8, 2026
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Reply from Art.com

Hearing from customers like you helps us do better—thank you!

Rated 3 out of 5 stars

The box arrived open and dented

The box arrived open and dented. The posters were slightly damaged.

April 7, 2026
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Reply from Art.com

I'm so sorry to hear your order arrived damaged. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.art.com/help/talktous. Thank you.

Rated 3 out of 5 stars

Image taken from a book. Distorted.

Bought a clipper ship Flying Cloud print. The right side half inch was distorted. My framer said they took a picture of the image while still inside a book. If they removed the page and took the picture while it was "flat" nobody would know. Framer will cover up distorted area with mat.

April 7, 2026
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Reply from Art.com

We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.

Rated 4 out of 5 stars

If you don't mind price....

Bit on the pricey side already and then $65 shipping is only complaint. Quality of product excellent.

April 7, 2026
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Reply from Art.com

Your input helps us improve — thank you for taking the time to share it and for choosing us.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packaged and excellent product for the price.

April 7, 2026
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Reply from Art.com

Your feedback is incredibly valuable to us—thank you for being a part of our journey.

Rated 5 out of 5 stars

Artistic Flair

Looks nice, fast shipment, all good.

April 7, 2026
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Reply from Art.com

We're thankful for your feedback and honored to have you as a customer.

Rated 3 out of 5 stars

Questionable ethics.

Ordering was easy. Delivered on time. Whoever assembled my picture, however did a poor job. The paper on the back was very sloppy and had to be trimmed. There was a chip out of the corner of the frame, and it appears they tried to hide it with a sticker. Fortunately for me the picture is being placed in.a corner and not noticeable in the space that I put it so I kept the picture. I didn’t want to deal with a return. I’m not sure I will order from here again. The funny part is the assembler signs their name to picture.. personally I would’ve been embarrassed to send this out to a paying customer.

April 7, 2026
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Reply from Art.com

We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.

Rated 5 out of 5 stars

Smooth operation

The ordering process was straightforward, clear, understandable and flawless.
My artwork shipment was announced when shipped and the package arrived as stated, and the artwork was packaged professionally.
Great product, great communications, great experience!

March 31, 2026
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Reply from Art.com

Thanks a ton—your thoughts help us keep improving for awesome customers like you.

Rated 5 out of 5 stars

My order was made without any flaws or…

My order was made without any flaws or problems. It was shipped and delivered without any problems. I am pleased with the art work I selected, and the quality of the framing.

April 7, 2026
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Reply from Art.com

We appreciate you! Thanks for the feedback and for being part of our community.

Rated 5 out of 5 stars

A beautiful print

A beautiful print. The Magpie will be a reminder of the coldest winter that I have experienced. One can almost feel the severe cold this poor bird can withstand.

March 30, 2026
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Reply from Art.com

Thank you for sharing your experience—we value your voice and your business.

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