Don't order from this person. She provides no updates and doesn't even ship your order. I ordered something as a graduation gift and it didn't come at all and it's been 7 months now. No matter how man... See more
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I ordered in July 2025 and still haven’t gotten my package, whenever I try to reach out about it I get ignored or have to literally email using other people’s emails just to get a response.
I ordered a custom hoodie almost two months ago and have not received any sort of updates whatsoever. I have sent multiple emails and direct messages on Instagram and have not gotten any responses. I... See more
Placed an order at the start of September being promised this will come within 2 weeks. It's now been almost 4 months and I have still not received my items - I originally order from ArtbyZakia... See more
Company details
Written by the company
At ArtByZakia, we specialise in creating personalised jewellery, clothing, and gifts designed to help you proudly represent your unique culture. We offer a diverse selection of custom pieces, crafted with love and care, to celebrate your identity and heritage. Our products are personalised in a variety of South Asian languages, ensuring that each item is meaningful, culturally accurate, and tailored to you. Our best-selling languages for personalisation include Punjabi, Tamil, Urdu, Arabic, Bangla, Malayalam, Telugu, Gujarati, Hindi, and many more. We take great pride in ensuring that every translation is precise and culturally appropriate, so you can wear or gift something that truly represents who you are. We offer a wide range of personalised jewellery for men and women, from classic name necklaces to bespoke jewellery pieces. Our jewellery is crafted from durable stainless steel, with 18ct gold plating that is tarnish, rust-free, and waterproof, ensuring long-lasting quality that you can enjoy every day. In addition to our jewellery, we offer custom clothing, such as personalised hoodies, to complete your unique style. Our dedicated team of South Asian women ensures that each item is crafted with cultural sensitivity and accuracy, so you can trust that your personalised piece will always reflect your values. Explore our collection today and experience the perfect fusion of style, culture, and craftsmanship at ArtByZakia.
Contact info
United Kingdom
- hello@artbyzakia.com
- artbyzakia.com
Hasn’t replied to negative reviews
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Don't order from this person
Don't order from this person. She provides no updates and doesn't even ship your order. I ordered something as a graduation gift and it didn't come at all and it's been 7 months now. No matter how many times I reach out through email, instagram dm and tiktok she just doesn't respond. She's taking people's hard earned money and not giving the product.
I ordered in July 2025
I ordered in July 2025 and still haven’t gotten my package, whenever I try to reach out about it I get ignored or have to literally email using other people’s emails just to get a response.
Never received anything i ordered 8…
Never received anything i ordered 8 months ago and still nothing
No delivery No refund No communication
Never delivered items never refunded me or reply to any emails.Fraudulent service
engraved necklace
I have ordered engraved necklace on 5th of July 2025 and I still didn’t received my order.
Never received my package
Never received my package. Never answered any questions at all
never received the item
never received the item! been a whole year and now it’s saying it’s been delivered when it hasn’t. never got a refund either.
This person is a fraud and scams people
My item was never delivered and I got no updates on my order and i lost a lot of money and didn’t get it back when I asked for a refund so the seller is a scammer
Gorgeous necklace and definitely worth…
Gorgeous necklace and definitely worth the price.
Great Experience with Good Communication and High Quality Items
I bought my mom and brother some presents from this shop. It got here fairly quickly considering weather and Christmas rush and came in perfect condition. The items are in perfect condition and were loved by my mom and brother.
Beautiful butterfly necklace.
Beautiful butterfly necklace.
My son brought me this for Christmas. Arrived a little late but will worth waiting for.
Just browsed thru your website and will be back for more.
Horrible Experience
Placed an order at the start of September being promised this will come within 2 weeks. It's now been almost 4 months and I have still not received my items - I originally order from ArtbyZakia as I had seen the amazing products they produce.
I also attempted to contact the support team countless times, by both online chat and email, and only heard back once however still no communication nor update about my order since. The individual that originally resposnsed was kind and understanding and was stated that my delivery had been upgraded, i will receive all items at the same time but still nothing.
Honestly, do NOT recommend by from ArtbyZakia at all as they post on social media but do not respond to your queries at all. This feels like one of the biggest scams and I will definitely NOT be buying from them every again.
I'll take my money and loyalty elsewhere - lost out on a faithful and trusted customer. Well done
I have not yet received the necklace I…
I have not yet received the necklace I ordered, and I have not received any communication regarding its status. However, I have observed that the company remains active on social media, posting promotional content. When I attempted to inquire about my order through comments on their social media videos, my account was subsequently blocked.
disgusting
after waiting for weeks the necklace came and the writing was wonky. if you can’t do your job properly then don’t do it and close it. why would you send a necklace with a wonky writing and not replying to my emails after asking for updates your not blind you can see this shit.
The product was just what I wanted
The product was just what I wanted. It was affordable as well, which is a plus when I am a university student on a budget. Very well made and care instructions are very clear. The only issue I would say is it took a while to get to me, even for a personalised item, other than that, everything was perfect!
not recieve
Been 6 months still havnt received my…
Been 6 months still havnt received my order nor had the seller bothered to respond to my emails or messages. Horrible customer service
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