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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the product quality, noting the excellent prints and the wide selection of art available. Many people appreciate the careful packaging and the prompt delivery service, often highlighting that items arrive in perfect condition and on time. However, some customers experienced issues with delivery, reporting that orders did not arrive or tracking information was not updated. A few other people also felt that the quality of some framed prints was poor, mentioning damaged frames, low resolution, or prints with cut-off edges.

What people talk about most

Product

Users describe positive interactions with the product. Many customers are very happy with the quality of the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the good quality of the prints,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting quick delivery... See more

Service

Clients share ambiguous opinions on service. While some customers praise the fantastic service, quick... See more

Order

Customers had ambiguous experiences with order. While some reviewers were pleased with the easy ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have to say reading some of the other reviews I was a slightly bit apprehensive of ordering, however I did order and I was pleasantly surprised, quality of the prints were great, delivery was quick... See more

Rated 5 out of 5 stars

From choosing the posters we wanted (very difficult we wanted many!) payment and delivery, well packaged, was efficient and effortless. We are thrilled with how our posters look on our wall (we frame... See more

Rated 5 out of 5 stars

Love the different style of art. It's exactly what l'm after- l ALWAYS find a print l adore, often several. The delivery is fast and the prints are very high quality.

Rated 5 out of 5 stars

Absolutely remarkable company! Great art, arrives framed and ready to hang. Sooooo inexpensive but doesn't look it. It arrived quickly as well. Could not fault this company or product. Highly recom... See more


4.1

Great

TrustScore 4 out of 5

136 reviews

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't buy

DO not buy from this company if you live in the UK. Poster very poor quality and they charge £10 to send it back as a return....ridiculous and a con

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

Frame arrived extremely warped

Frame arrived extremely warped, and impossible to hang without looking silly. Contacted you several times, and I was then asked to fill in a form and enclose photographs of the frame. Both of which I have done. Heard nothing. This was a birthday gift, the recipient did not receive it in time, in fact has not received it at all… I hope to receive a replacement or a refund, even a response would be something.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous

This was my 1st purchase, and it was fantastic. Order delivered promptly and prints are amazing. Will be ordering more for sure.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great products

Great products. Had a slight issue with delivery but this was speedily resolved by Artesta so very happy. Would order from them again.

November 27, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid! Better Customer Service Needed.

I purchased a large framed print on 8th September. When it arrived I was really disappointed. I had searched many websites for the right picture before settling on Artesta. The print had been squeezed into the frame which meant the edges of the print had buckled. The quality and weight of the paper the print is printed on is poor. It looks awful. I sent a picture and complained to Artesta. They replied and sent a link to fill in a complains form. I filled it in and still haven’t heard anything.

September 8, 2024
Unprompted review
Rated 1 out of 5 stars

Poor communication

Hi I ordered 3 posters from you (order number UK-24531) 10 days ago… and I haven’t heard anything other than the confirmation email after I ordered. I am concerned as I have tried to email you several times but not heard anything back.

October 14, 2024
Unprompted review
Rated 4 out of 5 stars

Excellent customer service

There was a small issue with the first order I received however the customer service I received was excellent. I would recommend both the products and company

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

This was my second purchase from…

This was my second purchase from Artesta, very prompt delivery and excellent product. Last time I had a small issue and was very impressed with the customer service, which is very important to me, hence why I ordered again. This company will always be my first choice for art purchases.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect. Exceeded expectations I was kept informed of delivery date. Product very well wrapped Would highly recommend

September 24, 2024
Unprompted review

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