Artfinder Reviews 6,867

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often finding the artwork even better than depicted online. Many appreciate the website's ease of use and the ability to discover unique pieces from artists worldwide, highlighting the excellent user experience and the smooth delivery service. However, some customers experienced issues with delivery, including lost items, customs delays, or incorrect addresses. A few reviewers also noted problems with the structural integrity of certain artworks or difficulties with the website's invoicing feature, which printed extra, unwanted pages.

What people talk about most

Product

People report positive experiences with product. Many customers praise the quality and appearance of the... See more

Website

Clients share positive opinions on the website, often highlighting its ease of use and navigation. Reviewers... See more

Quality

Consumers find quality to be positive, with many praising the artwork for being exactly as pictured,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick and timely... See more

User experience

Users describe positive interactions with the user experience. Customers consistently praise the platform's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finding original artwork by emerging artist with the content I enjoy. I only have two recommendations for you guys moving forward. 1. Teach your artist about paperwork i.e. Biography's and C... See more

Company replied

Rated 5 out of 5 stars

Another great experience from Artfinder. Always has a great choice of art at great prices - especially when there’s offers on!!😃 The piece I bought this time is an exceptional still life painting.... See more

Company replied

Rated 5 out of 5 stars

If any issue arose it was easy to talk to actual people who had actual information and could resolve problems. They also pre-emptively solved problems such as whethe artist filled out customs forms in... See more

Company replied

Rated 5 out of 5 stars

ArtFinder is a great way to find art from around the world. After months of searching online and in galleries, I found the right painting on ArtFinder that spoke to me, and complemented other art on... See more

Company replied


Company details

  1. Art Gallery
  2. Interior Designer

Written by the company

At Artfinder we champion independent artists all over the world, bringing their incredible work to your home. Tired of the same old? Join us!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

An amazing company to deal with

An amazing company to deal with. Excellent communication, good quality to artwork as a reasonable price. Highly recommended.

I have now bought from four different artists on their website. All dealings have been wonderful..

February 21, 2025
Artfinder logo

Reply from Artfinder

Hi Paul,

Thanks for taking the time to leave us a review. We're glad to hear that you're pleased with the artwork as well as the communication from Artfinder and that you'd highly recommend us.

Thank you for your continued support of our independent artists and for helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Abundance of creative and quality art options.

I love exploring artists and art at this site. The diversity of styles, prices and categories makes shopping for the right piece a delight.

August 19, 2025
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Reply from Artfinder

Hi Kris,

Thanks for taking the time to leave us a review. We're so glad to hear that you love exploring all the artists and artwork on Artfinder.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

I love buying paintings from Artfinder

I love buying paintings from Artfinder. It’s always a thrill opening a package and finding a beautiful surprise. I have more than 10 paintings purchased from this company.

August 9, 2025
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Reply from Artfinder

Hi Iain,

Thanks for taking the time to leave us a review. It's so wonderful to hear that you love buying paintings from Artfinder and that opening the packages containing these beautiful artworks brings you joy.

Thank you for your continued support of our independent artists and for helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Ivan's Art

The Artist was courteous, kind, helpful, professional.

August 4, 2025
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Reply from Artfinder

Hi Sean,

Thanks for taking the time to leave us a review. It's great to hear that the artist you purchased from was helpful and professional.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Recommended

Recommended , bought some art, very safe.

August 7, 2025
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Reply from Artfinder

Hi Milena,

Thanks for taking the time to leave us a review. We're glad to hear that you'd recommend Artfinder, and are happy with your new artwork.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com.

Best regards,

The Artfinder team

Rated 1 out of 5 stars

Artfinder is lame at promoting new…

Artfinder is lame at promoting new artists . They delete your account if you do not have enough sales. This is absolutely absurd as you first have to get approved. If they fail to sell work they themselves approved then why are they taking 45% commission on very sale in the first place. The artist already on the site for long are given a huge leeway and the search results are filled with their work, further keeping new artists under wraps and undiscovered. Would not recommend selling here as you are treated as a slave rather than they taking the efforts to sell your work.

August 1, 2025
Unprompted review
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Reply from Artfinder

Hi Jason,

We're sorry to hear of your disappointment with Artfinder. We've reached out to get further information from you so we can advise further.

Best regards,

The Artfinder team

Hi Jason,

We've been unable to find any information on you selling with us with the provided information. We have a variety of ways of promoting all artists, including new artists, and you're able to see some of our promotion of our new artists on the Artfinder website here: https://www.artfinder.com/artist-charts/top-40-brand-new-artists/#/.

It's also important to note that artists are not penalised for not making sales - instead we work with our artists to ensure that our collaboration is a mutually beneficial one. If any artists selling with us have concerns regarding promotion or sales, we'd encourage them to contact us on sellers@artfinder.com so that we can advise further and provide the necessary assistance.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Peters work captures that spellbinding journey

Always a pleasure to deal through Art finder. This was my third purchase with Peter Walters and I was thrilled with the results. I adore books and I am passing that passion on to my grandchildren. Peters art captures that spellbinding journey into the world of literature. I will be back. Thank you Peter.

August 1, 2025
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Reply from Artfinder

Hi Mrs. Edenborough,

Thanks for taking the time to leave us a review. We're really glad to hear that you're pleased with your artwork from Peter Walters and that you're passing your passion for literature on to your grandchildren. Peter's literary themed work is indeed wonderful!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Brilliant artwork from Artfinder

Brilliant artwork from Artfinder! Would highly recommend

July 24, 2025
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Reply from Artfinder

Hi Victoria,

Thanks for taking the time to leave us a review. It's great to hear that you'd recommend Artfinder, and are happy with your new artwork.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Very satisfied

Very satisfied..the artwork purchased was beautiful and artist mailed promptly. Love your site

July 31, 2025
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Reply from Artfinder

Hi there,

Thanks for taking the time to leave us a review. We're so glad to hear that you love Artfinder, and are pleased with your new artwork.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com.

Best regards,

The Artfinder team

Rated 4 out of 5 stars

The artist made the experience great

The artist made the experience great. The site was prompt and competent also helped in the experience.

July 29, 2025
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Reply from Artfinder

Hi Wayne,

Thanks for taking the time to leave us a review. We're really glad to hear that the artist made the experience of purchasing through Artfinder great!

If you have any queries or further feedback you'd like to provide, please do not hesitate to contact us at customers@artfinder.com - we're always looking into ways we can improve our service.

Thank you for supporting our independent artists and helping us help the planet!

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Excellent painting and service

Artfinder and the artist were excellent to work with.

July 30, 2025
Artfinder logo

Reply from Artfinder

Hi Jill,

Thanks for taking the time to leave us a review. It's great to hear that you found both Artfinder and the artist you purchased from to be excellent to work with.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Art as good as the pictures

Art as good as the pictures. All arrived safely and quickly.

July 22, 2025
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Reply from Artfinder

Hi Nicola,

Thanks for taking the time to leave us a review. We're really glad to hear that your artwork arrived safely and quickly and that you're pleased with it.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

I have purchased 3 paintings from…

I have purchased 3 paintings from Artfinder and I was pleased with all 3. They were as represented on the site, mailed promptly and well packaged, and were actually even better looking in person. The experience was easy and straightforward.

July 19, 2025
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Reply from Artfinder

HI Steven,

Thanks for taking the time to leave us a review. It's wonderful to hear that you had an easy experience shopping with Artfinder and we're so glad that the artwork looked even better in person.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Used them before and always reliable…

Used them before and always reliable except one piece lost in the post but was refunded the whole amount. Just sorry to have lost the painting as I really liked the look of it.

July 24, 2025
Artfinder logo

Reply from Artfinder

Hi Eugen,

Thanks for taking the time to leave us a review. It's great to hear that you've found Artfinder to be reliable despite the issue with one of the artworks you purchased being lost.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

All good

All good. No problems. Very straightforward.

July 11, 2025
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Reply from Artfinder

Hi Kaye,

Thanks for taking the time to leave us a review. We're so glad to hear that you found the process straightforward.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Really loving new art.

Really loving new art.
Great process and happy with the price.
Will use artfinder again.
First class

July 17, 2025
Artfinder logo

Reply from Artfinder

Hi Rob,

Thanks for taking the time to leave us a review. It's great to hear that you're pleased with your new art from Artfinder, and that you'd shop with us again.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Artfinder one stop for art

Artfinder is the first place I go to for Art I'm always surprised at the artiest on the site one stop that's all.

July 7, 2025
Artfinder logo

Reply from Artfinder

Hi Mark,

Thanks for taking the time to leave us a review. We're so glad to hear that Artfinder is the first place you go to for your art!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Great levels of communication

Great levels of communication, great service.

July 7, 2025
Artfinder logo

Reply from Artfinder

Hi Robert,

Thanks for taking the time to leave us a review. It's wonderful to hear that you're pleased with the service you've received on Artfinder.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Fabulous quality art.

Has a website of fabulous quality art at the most affordable prices. Mine was posted out securely packed and in a quick time.

July 14, 2025
Artfinder logo

Reply from Artfinder

Hi Nick,

Thanks for taking the time to leave us a review. We're really glad to hear that you're pleased with the artwork on Artfinder and that you received yours safely.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Artfinder and the Artists are wonderful

Artfinder and the artists that my wife and I purchase from have all been amazing. When ordering art abroad, there are often unforeseen delays in shipping due to various reasons. Both Artfinder and the artists have been great with following up, keeping us informed, and ensuring we get our artwork. The artists do a wonderful job of packaging the artwork so that it doesn't arrived damaged. Coming from another country, we have gotten some packages that were pretty beaten up, however because the artists take great care in preparing for shipment, none of the artwork has been damaged. we will continue to use Artfinder because we are thoroughly satisfied with what we gen, both in artwork and customer service.

July 10, 2025
Artfinder logo

Reply from Artfinder

Hi Chris,

Thanks for taking the time to leave us a review. It's wonderful to hear that you've had good experiences shopping on Artfinder and are pleased with the service from both our team as well as the artists you've purchased from.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com.

Best regards,

The Artfinder team

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