ArtGallery Reviews 88

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Jean Tatton Jones The new owners of ArtGallery.co.uk have brought the gallery back to being the prime location to source quality art for the home or office at a reasonable price. They have completely... See more

Company replied

Rated 1 out of 5 stars

Terrible attitude from new owners. ‘Pay us a subscription ‘no exceptions ‘we will show you how to improve sales ‘ After being an artist there for 15 years I explained that paying a subscription... See more

Company replied

Rated 1 out of 5 stars

I cancelled in August, had it confirmed by email, requested my data and bank details be deleted & just saw they took £50 annual fee on 1 December! Appalling breach of trust! Resolved. My money has b... See more

Company replied

Rated 5 out of 5 stars

As an artist and also an art buyer I am so pleased to see the new version of Artgallery up and running so well, implemented after a lot of hard work by the new owners. There is now a much higher stand... See more

Company replied


Contact info

3.8

Great

TrustScore 4 out of 5

88 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Art work cheap and tacky like jasmine…

Art work cheap and tacky like jasmine herself no class no morals homewrecking vile women

December 1, 2023
Unprompted review
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Reply from ArtGallery

Hello Original Queenbe,
I'm sorry, you may have made a mistake, but we simply do not and have never had an artist going by the name 'Jasmine'. May I suggest that you are writing a review for the wrong website?

We'd appreciate it if you would remove your review, as it has the potential to negatively affect our Trustpilot score, and in turn will hurt our artists. Thankyou.

Rated 5 out of 5 stars

Good service

Very responsive artist when I had questions and picture looked as advertised on the website

December 12, 2023
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Reply from ArtGallery

Thank you very much for your positive comments!

Rated 3 out of 5 stars

Easy to use service

Easy to use service - thank you. Quick communication from artist when a bit more info needed from me for delivery. Quick delivery was good, and well packaged. Only criticism is that the art work received - and I still like it - does not look quite as presented on the gallery website. But I recognise art is art - exact replication depends on medium and so variation can occur. Thank you though.

December 11, 2023
Rated 5 out of 5 stars

Query

We were interested in a painting but had a query re' the final cost & T&C's. It was immediately addressed and the service was excellent. We now have a beautiful, original painting on our wall :-).

November 20, 2023
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Reply from ArtGallery

Thank you for the positive comments, we're so glad you are pleased with your painting! We are always available by phone or email to answer your queries.

Rated 5 out of 5 stars

Excellent service

Ordered two paintings both lovely and arrived safely. Well packaged and delivery followed up. Good information between ordering and delivery. Very happy!

October 16, 2023
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Reply from ArtGallery

We are delighted we could be of help Melissa. We hope they bring you great joy

Rated 5 out of 5 stars

Efficient New Site

I’ve been an artist on this site for several years and have made many sales. The new site seems to be working well and I appreciate how we can bow send a message directly to the customer when we have dispatched their art. It’s straightforward to upload new artworks.

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

A great online art gallery…

Since the new owners took over Artgallery.co.uk the service has been excellent and artists are flocking back to sell their work on it, meaning customers can be assured of a wide choice of art.
The staff are friendly and go out of their way to provide an exemplar service to both art buyers and artists.
I can thoroughly recommend artgallery.co.uk as a one stop place to buy art…

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

Wow - very impressed

I uploaded my art on this site in early-January and incredibly made a sale within just hours! I was able to communicate easily with my customer on the site to confirm delivery and tracking information. An all-round great experience

January 2, 2023
Unprompted review
Rated 5 out of 5 stars

Well Done ArtGallery!!!

I am loving the new ArtGallery.co.uk. I have just made my first sale after the new owners took over! What a difference for both artists and buyers! Well done and 5 stars!!!

January 6, 2023
Unprompted review
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Reply from ArtGallery

Great to see the new site is working well and well done on the new sale

Rated 5 out of 5 stars

ArtGallery.co.uk - a safe, secure site for art buyers.

Jean Tatton Jones
The new owners of ArtGallery.co.uk have brought the gallery back to being the prime location to source quality art for the home or office at a reasonable price. They have completely revamped the design and structure of the site and it is now attractive and easy to use both for artists and customers. The payment system has also been improved and simplified and even more upgrades are planned for the future.

December 31, 2022
Unprompted review
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Reply from ArtGallery

Its great to get your feedback Jean, thank you

Rated 5 out of 5 stars

Reliable and friendly Gallery with great customer service

Since the new owners took over ArtGallery.co.uk it's been a great gallery to be involved with. I sold work within the first few days and got paid promptly as well. I can recommend it to fellow artists and art buyers as a reliable and friendly place to buy and sell art with fantastic customer service. Onwards and Upwards ArtGallery.co.uk!!

December 31, 2022
Rated 5 out of 5 stars

I am really enjoying the new improved…

I am really enjoying the new improved website with Artgallery.co.uk. Humph has been very helpful and proactive in helping to set it up and answer any concerns or questions we artists have. I was paid very promptly for the last piece of artwork and everything ran much more smoothly than in the previous couple of years and the website looks very professional too with lots of great pieces of artwork starting at £100

December 31, 2022
Unprompted review
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Reply from ArtGallery

Thank you Casimira for the feedback, we are delighted you like it

Rated 5 out of 5 stars

The best place to buy and sell art.

As an artist and also an art buyer I am so pleased to see the new version of Artgallery up and running so well, implemented after a lot of hard work by the new owners. There is now a much higher standard of art available, and a smoother, safer, more reliable process for buying and selling art. Because of the partnership with Stripe and their proven track record, there is little or no chance of fraud and payments are made quickly once all parties are satisfied. Things will only get better as more and more quality art is uploaded for sale from the world class talented artists onboard.

December 31, 2022
Unprompted review
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Reply from ArtGallery

Thank you for the feedback Peter, we are delighted that you like the new site

Rated 5 out of 5 stars

Getting my sculptures up online is easier

Getting my sculptures up online is much easier than before. Really simple to do, I’m not great on computers but this is actually easy! My sculptures got approved quickly and I sold 1 last week!

December 19, 2022
Unprompted review
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Reply from ArtGallery

Thank you for the review Robert, it is great to hear the new site is working well for you

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