Arthrogel Reviews 

97
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I’ve been hobbling for a couple of months with pain in my foot plus really bad rotator cuff shoulder. GP referred me to specialist for MRI and ultrasound. Found this and decided to try it. Well, after... See more

Rated 5 out of 5 stars

I wanted to try this as I have bad pain in my thumb joints and big toes (GP diagnosed following tests, osteo arthritis). I do not want to use medication and had previously been using turmeric oil prep... See more

Rated 4 out of 5 stars

I'm halfway through my first tube and just ordered 3 more. It is not magic and cannot make you pain free but for me it makes pain that sometimes has me in tears far more manageable and bearable. I use... See more

Rated 2 out of 5 stars

Had it a week now and halfway through the tube but sadly doesn't seem to be working. I was really hoping it would be a success as I can no longer take ibuprofen due to being on a blood thinners, so I... See more

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4.2

Great

TrustScore 4 out of 5

97 reviews

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4.2

All reviews

(97)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve only been using it for a couple of…

I’ve only been using it for a couple of days and it seems to be helping with my horrendous back pain

April 21, 2026
Unprompted review
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Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 4 out of 5 stars

All is ok

All is ok, use it everyday on my very arthritic knee. Still feel uncomfortable and sore but not as bad as it was. Very please with this. Only been using for a couple of weeks.

April 16, 2026
Unprompted review
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Reply from Arthrogel

Thank you for your lovely review and for sharing your experience with us. We’re really pleased to hear you’ve had positive results so far. If you’d like to get even more from your gel, please feel free to give one of our friendly health advisors a call on 0800 994 9988 - we’re always happy to help.

Rated 3 out of 5 stars

I thought it was going to be the one!

I thought it was going to be the one!! I’ve used it 3 times a day for 5 days on my hurting knee, it initially feels cool, then the pain is still there. I’ll continue to use it until the first tube is finished, but from initial impressions, the results are very similar to Jambosun.
Sorry i can’t be more positive. 😭😭

April 22, 2026
Unprompted review
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Reply from Arthrogel

We’re really sorry to hear that the product hasn’t worked as you’d hoped. We know everyone is different, and we always want our customers to feel supported. Please give our friendly team a call on 0800 994 9988 so we can help arrange your refund under our money back guarantee and also see if there may be another way we can help.

Rated 5 out of 5 stars

It’s nice and soothing

It’s nice and soothing , although of course nothing takes all the pain away , it does make a difference for a while , will buy again

April 14, 2026
Unprompted review
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Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 5 out of 5 stars

I have been having back problems for a…

I have been having back problems for a long time. I have found this gel very good and it helps to relieve some of my pain. I can feel the difference within half an hour of using it. Very beneficial to me.

April 20, 2026
Unprompted review
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Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 5 out of 5 stars

This gel has really helped with the pain

This gel has really helped with the pain

April 22, 2026
Unprompted review
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Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 5 out of 5 stars

Very happy with product and service…

Very happy with product and service will definitely use again

April 1, 2026
Unprompted review
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Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 1 out of 5 stars

Had no effect on me at all.

Had no effect on me at all.
My knees felt worse after.
I have had to go back to a leading brand.
I really hope I am a one off as I had hope with this product.

April 13, 2026
Unprompted review
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Reply from Arthrogel

We’re really sorry to hear that the product hasn’t worked as you’d hoped. We know everyone is different, and we always want our customers to feel supported. Please give our friendly team a call on 0800 994 9988 so we can help arrange your refund under our money back guarantee and also see if there may be another way we can help.

Rated 4 out of 5 stars

Osteoarthritis pain relief

I had a delivery issue with this product and I was very pleased that the company stepped in and sorted it out for me 👋 I have found the gel to be easy to apply and has a lovely aroma to it. ! It definitely helps with soothing and easing pain and that helps my osteoarthritis ! I don’t think that any company could or would claim that any kind of treatment without surgery can cure a mobility pain and issues ! I’d recommend this product and uk 🇬🇧 company

April 22, 2026
Unprompted review
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Reply from Arthrogel

Thank you for your lovely review and for sharing your experience with us. We’re really pleased to hear you’ve had positive results so far. If you’d like to get even more from your gel, please feel free to give one of our friendly health advisors a call on 0800 994 9988 - we’re always happy to help.

Rated 5 out of 5 stars

Fantastic product

Fantastic product, if the pain gets bad in my hip l apply Arthro gel and the pain goes l have cut back on painkillers

April 22, 2026
Unprompted review
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Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 5 out of 5 stars

Quick delivery and a great product

Quick delivery, packaged well and alongside the 3 tubes I purchased, a free gift 😁
I have been using Arthrogel for a week on my creaky knees and they really do feel more comfortable. The gel is easy to apply and seeps into the skin really well. I also really like the smell and the soothing effect. I will continue to use this every day (usually while I have my first cup of coffee in the morning and while I am having a hot drink in the evening while watching TV. ) Happy customer.

April 22, 2026
Unprompted review
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Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 5 out of 5 stars

I have spent a lot of money trying…

I have spent a lot of money trying literally everything for my old knees, and this gel has really made a difference. I am on my second batch. Highly recommend

April 22, 2026
Unprompted review
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Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 4 out of 5 stars

Early days as my burning knee pain is…

Early days as my burning knee pain is not beaten yet. The coolness really does help but I have an appointment at my muscular skeletal clinic next week to check further. I will use this to ease the pain meantime. Will keep you posted.

April 22, 2026
Unprompted review
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Reply from Arthrogel

Thank you for your lovely review and for sharing your experience with us. We’re really pleased to hear you’ve had positive results so far. If you’d like to get even more from your gel, please feel free to give one of our friendly health advisors a call on 0800 994 9988 - we’re always happy to help.

Rated 5 out of 5 stars

I was sceptical but I didn't want to…

I was sceptical but I didn't want to keep using medical gels
I so pleased I found this as its working
Thank you

April 22, 2026
Unprompted review
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Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 5 out of 5 stars

Was a bit wary of buying this product

Was a bit wary of buying this product, but at the 1st time of trying, it was a lot better than all of the (leading brand) gels/ creams, hit the spot straight away, I would highly recommend this product for pain relief. (Maybe ? could have lasted a bit longer)

April 17, 2026
Unprompted review
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Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 4 out of 5 stars

i asked the question " will this help…

i asked the question " will this help with bone on bone ?"
it eases it, but it doesnt help with bone on bone.
it smells lovely and it eases the pain initially.

April 17, 2026
Unprompted review
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Reply from Arthrogel

Thank you for your lovely review and for sharing your experience with us. We’re really pleased to hear you’ve had positive results so far. If you’d like to get even more from your gel, please feel free to give one of our friendly health advisors a call on 0800 994 9988 - we’re always happy to help.

Rated 5 out of 5 stars

Works well and is delivered quickly

I was surprised to find that Arthrogel has worked really well, and for me it provides better relief from my knee and back pain than Voltarol. I still have 3 big tubes of the gel but will order more when I need to. I should add that it was delivered quickly and arrived in a couple of days of ordering which is great.

April 22, 2026
Unprompted review
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Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

Rated 2 out of 5 stars

Sad to say

Sad to say, Arthrogel doesn't work for me. I get about 30 minutes relief at the most. I'm very disappointed after the glowing reviews.

April 22, 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

We’re really sorry to hear that the product hasn’t worked as you’d hoped. We know everyone is different, and we always want our customers to feel supported. Please give our friendly team a call on 0800 994 9988 so we can help arrange your refund under our money back guarantee and also see if there may be another way we can help.

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick delivery. Works brilliantly on one knee but not so good on the other which is probably to far gone now. But would definitely recommend

April 14, 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

Thank you for your lovely review and for sharing your experience with us. We’re really pleased to hear you’ve had positive results so far. If you’d like to get even more from your gel, please feel free to give one of our friendly health advisors a call on 0800 994 9988 — we’re always happy to help.

Rated 5 out of 5 stars

Easily applied

Easily applied
Pain relief is very good

April 22, 2026
Unprompted review
Arthrogel logo

Reply from Arthrogel

Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re really pleased to hear you’re happy with your results and that the product has been helping.

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