Arthur & Hamilton Limited Reviews 151

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent location, often highlighting its convenience for walking to the city center and main attractions. Many people also commend the cleanliness of the facilities, including rooms, common areas, and bathrooms, frequently describing them as spotless and tidy. The quality of the accommodations, often noted as beautifully decorated and comfortable, also receives high marks, with some reviewers feeling right at home. Reviewers also appreciate the friendly and communicative staff, who are described as helpful and responsive. However, some customers mentioned that while the room and bathroom facilities were clean, the room itself could benefit from a makeover. Additionally, a few people noted that the entrance to the accommodation did not create the best first impression, despite the overall positive experience inside.

What people talk about most

Location

Users describe positive interactions with location, consistently highlighting its convenience. Many reviewers... See more

Facilities

Clients share positive opinions on facilities. Customers consistently praise the cleanliness and comfort of... See more

Quality

People report positive experiences with quality. Customers consistently praise the cleanliness and tidiness... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the hosts and owners... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the moment we arrived, we felt right at home. Check-in was simple with clear instructions, and the place was spotless.The area was quiet and peaceful, yet only a 10-minute drive to shops and rest... See more

Rated 5 out of 5 stars

Clean and tidy space, quick response by hosts, and walking distance from city centre! Wonderful location and cute and clean lodging! Highly recommend!

Rated 5 out of 5 stars

I had an amazing experience with the owner of the house. As he helped us to explore the surrounding, such a nice room it was as we sharing the room the prices were so reasonable and the bed was very c... See more

Rated 5 out of 5 stars

Lovely little place to stay, set up like a mini boutique hotel. Everything was really neat and tidy, kitchen and bathroom were spotless. Great internet connectivity I felt really comfortable there a... See more


Company details

  1. Property Management Company
  2. Property Investment
  3. Property Maintenance
  4. Real Estate Consultant
  5. Real Estate Rental Agency

Written by the company

We are Cardiff’s premier end-to-end HMO management and investment company. We’re started as part of a network of property investment firms, founded in 2019 in London, specialising in crafting premium homes for corporate professionals and students. We work with landlords and agencies closely to achieve our mission. Our network now spans Manchester, Birmingham, Edinburgh, Oxford, Cardiff, and Newport, managing over 400 premium rooms across the UK, with a collective property value of over £20 million under management. Our homes, beautifully furnished and impeccably maintained, are strategically located in sought-after areas.


Contact info

4.8

Excellent

TrustScore 5 out of 5

151 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

100 recommendations on that

I had an amazing experience with the owner of the house. As he helped us to explore the surrounding, such a nice room it was as we sharing the room the prices were so reasonable and the bed was very comfortable neat and clean. The rooms were very nicely decorated. love that xx

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great stay

The instructions were very clear for how to get the keys when arriving. The space was clean and kept tidy. The room was fitted with a desk and cupboard. The location is only a 30 minute walk to the city centre.
Overall, we enjoyed our stay here.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

The location was perfect! The instructions on how to locate everything was very thorough! Thank you for a lovely stay!

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great location

Great location, everything promised in the property lived up to expectations! Parking was easy the instructions for access perfect and great location, the room was clean and tidy and we didn’t hear a peep off the other guests,

Thanks

Gareth.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

"I recently had the pleasure of staying…

"I recently had the pleasure of staying at this hotel, and I must say it exceeded my expectations. The house is exceptionally clean and well-maintained. One of the standout features is its convenient location, with all essential groceries and restaurants readily available nearby.

February 23, 2025
Unprompted review
Rated 4 out of 5 stars

The room had a good aesthetic appeal…

The room had a good aesthetic appeal and was nicely arranged, making stay comfortable. However we noticed some dust particles in the side table and on top of the duvet. WiFi was quite poor which was bit disappointing. Overall decent stay.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Bargain on New Years Eve

For the price it does the job! Definitely the Cheapest you’ll get staying in Cardiff especially on New Year’s Eve. Room was nice comfy bed so as long as you don’t mind a 20 minute walk to town and sharing bathroom and kitchen it’s perfectly adequate!

December 31, 2024
Unprompted review

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