Artinoor Reviews 166

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

It took 6 weeks from order to delivery. Communication along the way was great. Packing and shipping was superb. Multiple photos along the way were key. I had comments about color and texture. Bot... See more

Rated 5 out of 5 stars

Everything about my experience was outstanding! First and foremost, the artwork is absolutely STUNNING. It's the first thing I see when I walk into my home, and it makes me so happy! Also, I want... See more

Rated 5 out of 5 stars

I fell in love with my painting the moment I saw it. There was no need to look any further. I was skeptical about spending so much when the company isn't local. However my fears were unfounded. It... See more

Rated 5 out of 5 stars

This piece really exceeded my expectations. Looks absolutely stunning. I was looking for something as a filler till I found a piece by a particular artist I have been looking for. But I will defin... See more

Company details

  1. Art Gallery

About Artinoor

Written by the company

Handcrafted Artistry for Contemporary Living

Welcome to the world of ARTINOOR – a global collective of artists crafting unique artworks to enrich your modern living spaces. Our curated collection, carefully sourced from talented creators worldwide, invites you to explore the intersection of inspiration and self-expression. Beyond merely supplying art, we aspire to be your creative companion on this journey of artistic exploration.

Why Opt for ARTINOOR?

Diverse Art Selection: Immerse yourself in our expansive array of artwork, ranging from contemporary masterpieces to timeless classics, tailored to diverse artistic tastes and styles.

Artisanal Talent: Our collaboration with a global network of exceptionally skilled artists ensures a showcase of captivating and awe-inspiring creations. Each piece encapsulates the artist's unique perspective, embodying their distinct vision.

Round-the-Clock Customer Support: Our commitment to your satisfaction extends to 24/7 support. Whether you seek assistance, guidance, or inspiration, reach out via email or phone, and expect a prompt response.

Exemplary Quality: Dedicated to delivering excellence, our artworks are meticulously crafted using premium materials, guaranteeing enduring vibrancy and immaculate details.

Complimentary Worldwide Express Delivery: Benefit from our strong ties with DHL, allowing us to provide premium delivery services at no additional cost.

Tailored Artistry: Personalize your art shopping experience with customizable options for sizing, framing, and bespoke alterations. Craft artwork that seamlessly integrates with your space and individual style.

Permission-Centric Process: Stay updated on your ordered artwork directly from the artist, ensuring transparency and collaboration. We proceed with shipping only upon your approval, ensuring satisfaction with your ARTINOOR art piece.

Our Commitment

At ARTINOOR, we take pride in being an art company that prioritizes customer satisfaction above all. We go the extra mile to ensure your art shopping experience is seamless, enjoyable, and inspiring.

Embark on Your Artistic Journey Today!

Join the league of satisfied customers who have transformed their spaces with the essence of art. Whether you're an aficionado or an enthusiast, ARTINOOR beckons you to explore our curated collection at www.artinoor.com. Let us be a part of your creative world!

ARTINOOR - Elevating modern living through handcrafted artistry.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No human to call or get help

No human to call or get help. Tried to cancel and get refund because they could not create artwork that looked like the original. No one to call, difficult to deal with. Still unresolved and my $2000+ payment is in limbo. Buyer beware. 🛑

December 6, 2023
Artinoor logo

Reply from Artinoor

Hello Deb,

Thank you for sharing your feedback. I'm sorry to hear about the challenges, and I truly appreciate your openness. I've responded to your email, offering to address any concerns over a call.
I'm thrilled to see that your painting has arrived in the meantime, and I sincerely hope you love it.

Should you have any more questions or if there's anything else I can assist you with, please feel free to reach out via email or a call.

Rated 5 out of 5 stars

EXCEPTIONAL value and customer service

I was a bit apprehensive to order since I saw this on FB, but the pre-order customer service changed my mind! I have not seen that level of care and communication in a long long time!! The painting is BEAUTIFUL…the framing is BEAUTIFUL…and the artist sent me photos to make sure it was exactly what I wanted. I’m such a fan that I’ve already ordered another painting!

December 15, 2023
Unprompted review
Rated 4 out of 5 stars

Good things take time!

Waited a little longer but the picture arrived and is it perfectly framed and looks very good.
Quick and friendly response to a query. I will gladly order again.

December 29, 2023
Rated 5 out of 5 stars

Perfection

Perfection! My experience with Artinoor was flawless. My art is beautiful, the frame is complimentary, the shipping box was sturdy, and I can recommend their artwork without reservation.

December 7, 2023
Rated 2 out of 5 stars

Painting had 2 (inch by inch each) rubbed off places on it.

2 small places (about 1 inch by 1 inch each) on painting had rubbed off paint. Looked like it was rubbed against from packing materials or shipping. Impossible to repair or match color.
Also communication was poor during painting work and delayed shipping. The delayed shipping part was partly DHL fault. Disappointed in experience and final piece.

November 9, 2023
Artinoor logo

Reply from Artinoor

We appreciate you taking the time to share your feedback, and we sincerely apologize for the inconvenience you've experienced with your painting. It's disheartening to hear about the rubbed-off places, and we understand how that can impact your overall satisfaction.

Please know that it is our policy to address such issues promptly. We are committed to either repairing the damage or sending a replacement that meets your expectations.

We take your concerns seriously, and our team will be reaching out to you shortly to discuss this matter further and find a resolution that leaves you satisfied.

Rated 5 out of 5 stars

Painting looks as website shows

Painting looks as website shows. From ordering to delivery it went flawlessly. We are extremely pleased with our painting, and the whole experience was positive. We highly recommend this company.

Herb Herman

November 12, 2023
Rated 5 out of 5 stars

Excellent experience

The painting turned out wonderful. It was a huge painting, so I was nervous ordering. The customer service was very patient with getting the details fine tuned for the artist. The shipping was fast and the packaging was terrific. I will definitely recommend them.

October 31, 2023
Rated 5 out of 5 stars

We are so please with Artinoor

We are so please with Artinoor. I loved one of the paintings but I needed to bring in an additional color and change the size to fit my space. They were so patient with me and they produced this beautiful painting for us. This is the second piece we purchased from them. I highly recommend using Artinoor!

October 13, 2023
Unprompted review
Rated 5 out of 5 stars

An outstanding experience!

Everything about my experience was outstanding! First and foremost, the artwork is absolutely STUNNING. It's the first thing I see when I walk into my home, and it makes me so happy!

Also, I wanted a size not offered on the website, and everyone at Artinoor was more than happy to help me order and receive exactly what I wanted.

I couldn't be happier with my purchase, and I highly recommend Artinoor for anyone looking for beautiful artwork at an affordable price!

October 2, 2023

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