It took 6 weeks from order to delivery. Communication along the way was great. Packing and shipping was superb. Multiple photos along the way were key. I had comments about color and texture. Bot... See more
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See what reviewers are saying
Everything about my experience was outstanding! First and foremost, the artwork is absolutely STUNNING. It's the first thing I see when I walk into my home, and it makes me so happy! Also, I want... See more
I fell in love with my painting the moment I saw it. There was no need to look any further. I was skeptical about spending so much when the company isn't local. However my fears were unfounded. It... See more
This piece really exceeded my expectations. Looks absolutely stunning. I was looking for something as a filler till I found a piece by a particular artist I have been looking for. But I will defin... See more
Company details
About Artinoor
Written by the company
Handcrafted Artistry for Contemporary Living
Welcome to the world of ARTINOOR – a global collective of artists crafting unique artworks to enrich your modern living spaces. Our curated collection, carefully sourced from talented creators worldwide, invites you to explore the intersection of inspiration and self-expression. Beyond merely supplying art, we aspire to be your creative companion on this journey of artistic exploration.
Why Opt for ARTINOOR?
Diverse Art Selection: Immerse yourself in our expansive array of artwork, ranging from contemporary masterpieces to timeless classics, tailored to diverse artistic tastes and styles.
Artisanal Talent: Our collaboration with a global network of exceptionally skilled artists ensures a showcase of captivating and awe-inspiring creations. Each piece encapsulates the artist's unique perspective, embodying their distinct vision.
Round-the-Clock Customer Support: Our commitment to your satisfaction extends to 24/7 support. Whether you seek assistance, guidance, or inspiration, reach out via email or phone, and expect a prompt response.
Exemplary Quality: Dedicated to delivering excellence, our artworks are meticulously crafted using premium materials, guaranteeing enduring vibrancy and immaculate details.
Complimentary Worldwide Express Delivery: Benefit from our strong ties with DHL, allowing us to provide premium delivery services at no additional cost.
Tailored Artistry: Personalize your art shopping experience with customizable options for sizing, framing, and bespoke alterations. Craft artwork that seamlessly integrates with your space and individual style.
Permission-Centric Process: Stay updated on your ordered artwork directly from the artist, ensuring transparency and collaboration. We proceed with shipping only upon your approval, ensuring satisfaction with your ARTINOOR art piece.
Our Commitment
At ARTINOOR, we take pride in being an art company that prioritizes customer satisfaction above all. We go the extra mile to ensure your art shopping experience is seamless, enjoyable, and inspiring.
Embark on Your Artistic Journey Today!
Join the league of satisfied customers who have transformed their spaces with the essence of art. Whether you're an aficionado or an enthusiast, ARTINOOR beckons you to explore our curated collection at www.artinoor.com. Let us be a part of your creative world!
ARTINOOR - Elevating modern living through handcrafted artistry.
Contact info
IJburglaan 616, 1087BT, Amsterdam, Netherlands
- info@artinoor.com
- artinoor.com
4.5
Excellent
166 reviews
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Hasn’t replied to negative reviews
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We love our pain that come with…
We love our pain that come with beautiful frames.it looks great on our kitchen wall .The customer service was great .
September 17, 2023
I love the piece
I love the piece, it is as beautiful as I hoped it would be. Only one problem I had, the frame hardware was not placed so it could be hung easily. It was too high.
August 19, 2023
Loved It!!!
My painting is great👍🏻It looks exactly like the picture on their website-the colors are perfect!
July 16, 2023
Picture was just ok.
July 28, 2023
Reply from Artinoor
Dear Dawn,
Thank you for sharing your feedback about your recent experience with us. We appreciate your honesty and regret that the picture didn't meet your expectations. We're constantly striving to improve, and your input is valuable in this process.
If there's anything specific you'd like to discuss or if you have suggestions on how we can enhance our offerings, please feel free to reach out. We're here to listen and make improvements based on your insights.
Best regards,
ARTINOOR
Easily a 5 star rating!
We had a great experience with Artinoor. We ordered the painting that we liked and within a couple of weeks we received an email with a picture of the painting that had been created for us. The email asked if we wanted any changes to it, which we didn't. Based on other reviews about long wait time, I expected not to hear from them for months, so we were very pleasantly surprised. I used the shipping app and was able to follow where the painting was after it was shipped. We happened to be on vacation the day it was supposed to arrive, but were easily able to change the delivery date. The painting arrived well packaged, in perfect condition. Easily a 5 star rating.
July 21, 2023
Reply from Artinoor
Hi!
We greatly appreciate your wonderful review of your Artinoor experience! It's fantastic to learn that the journey, from selecting your painting to its delivery, left you satisfied.
We're thrilled that the email with the painting preview was a helpful touch, and we're delighted that our communication and tracking tools made the process even smoother for you.
Knowing that the painting arrived in pristine condition and lived up to your expectations brings us immense joy. Your 5-star rating means a lot to us and motivates us to keep delivering exceptional service.
Should you ever wish to explore more of our offerings or have any questions, don't hesitate to reach out. We're here to assist and hope that your artwork continues to bring inspiration to your space.
Warm regards,
ARTINOOR
Disillusioned. Nice piece but false advertising.
I still like my painting but am a bit disillusioned with the site. They say that they only make 3 paintings in each size, but they clearly make more because even after I bought mine it showed 'only 2 left' on the site for months. They say they are a collective in Amsterdam, but the painting was shipped from China. The painting was also clearly shipped very (/too) soon after it was completed because the lovely texture that it should have had was imprinted with the canvas from when it was rolled up and placed in the box. The colors were also somewhat different from what I was expecting, though they did work to rectify that. Again, I like my piece but it seems more expensive now that I know they are not such unique pieces, being produced and shipped from China.
July 12, 2023
Reply from Artinoor
Dear Laura,
We sincerely appreciate your feedback regarding your painting and your interaction with our platform. Your insights are highly valuable in our ongoing efforts to enhance our service.
We'd like to clarify that our platform is enriched by collaborating with a diverse collective of artists spanning the globe. This global network allows us to curate a wide range of artistic styles and perspectives. Although our central hub is situated in Amsterdam, we take pride in fostering a global community of creators.
In terms of stock availability, it's important to convey that we prioritize the uniqueness of each artwork. Our artists' creations are indeed intended to be exclusive, and we apologize for any confusion surrounding the stock status. Rest assured, we're diligently working to ensure that our inventory information accurately reflects the availability.
We also regret any inconvenience caused by shipping issues and the texture concern. Your observations are pivotal in helping us refine our processes to provide an improved experience.
We're pleased to hear that the resolution of the color discrepancy was satisfactory. Your positive experience with your artwork is truly meaningful to us.
Your feedback fuels our commitment to continuous enhancement. If you have further questions or concerns, please don't hesitate to reach out.
Warm regards,
ARTINOOR
No indication before purchase that the…
No indication before purchase that the painting is made in China
July 10, 2023
Reply from Artinoor
Thank you for taking the time to share your feedback with us. We truly appreciate your concerns, and we want to clarify that our selection process of artists is entirely based on the quality and artistic merit of the paintings, and not on their origin. Our aim is to present our customers with an exceptional range of artwork that reflects different styles and perspectives from artists worldwide.
We understand your apprehension regarding the origin of the artwork, and we want to assure you that we collaborate with talented artists from various countries, including China, to curate a diverse and captivating collection of paintings for our customers. It is essential for us to celebrate creativity from all corners of the globe, as this allows us to offer unique and enriching artistic experiences to our valued patrons.
We sincerely hope this information helps you understand our commitment to providing the best possible artwork for your enjoyment. We firmly believe that the county of origin doesn't in any way diminish the beauty and significance of the painting itself. Art is a universal language that transcends borders, and we believe that every piece in our collection has its own extraordinary charm and value, regardless of its country of origin.
As always, if you have any further questions or specific requests, please don't hesitate to reach out. Your satisfaction is our priority, and we are here to assist you in any way we can. We value your patronage and look forward to continuing to serve you with the utmost dedication.
Warmest regards,
ARTINOOR
Exceptional from order to delivery
My experience with Gallery Artinoor was apprehensive at first, but ended up being absolutely excellent. I'm inherently skeptical of doing business with companies in other countries that I know little about, especially with something so niche as artwork. But I placed the order and the process was exactly as described on the website. I received photo proofs of the work, requested minor changes and even went on to add framing instead of rolled canvas. There were couple points where it felt like it was taking a bit longer than it should but they responded to all my emails within hours. The painting arrived quickly from Prague (which I thought was pretty cool) and it was even better in person and is prominently displayed in my home now. I plan to make another order very soon. All in all, it took about 6 weeks from order to delivery.
May 17, 2023
Unprompted review
Reply from Artinoor
Dear Joseph,
Your feedback on your Gallery Artinoor experience is greatly appreciated. We're thrilled your initial concerns transformed into a positive journey.
From photo proofs to adjustments and framing, we're glad the process aligned with your expectations. Despite minor delays, our quick email responses kept you informed.
We're delighted the painting now graces your home and exceeded your expectations. We look forward to assisting your next order.
Thank you for sharing your experience. Feel free to reach out for any further assistance.
Best regards,
ARTINOOR
Best service ever!
June 25, 2023
You were most helpful in customizing…
You were most helpful in customizing the size. The paining has arrived. Very well protected and packed. Much appreciated.
We love the painting.
Thank you !
June 29, 2023
Possible scam
I ordered a painting on May 18th and STILL have not received it. Their website claims they'll update you along the way on the progress of your order. I received NO emails or contact about the progress until I emailed them after 3 weeks of waiting. Last correspondence from them was last week saying it's been delayed in the framing step and that it would be 6-10 days when I'll receive it. Well it's been well over 10 days now. NO WORD NOR RESPONSE FROM THEM.
May 18, 2023
Unprompted review
Reply from Artinoor
Hi Jarod,
We apologize for the delay in receiving your painting. All our paintings are carefully painted and framed by hand and that's why it can take a bit longer some times. We always update our customers when the painting reaces the next step in the process.
Your painting just got framed and we will ship it to you tomorrow.
I hope you will enjoy your beautiful new painting :)
OK, but could be better with a few more details.
The positives: the communication and customer service is excellent. The painting looks pretty much like the image on the web site, which is very nice. The negatives: compared to a painting by a local artist that is hanging across from this in our house, it's obviously lower quality. The signature on the painting is by a sharpie rather than paint, which looks really cheap. We purchased it in a white frame, which is plastic rather than wood. Very cheap looking. In general, the price point is probably about where it should be but we were hoping for a bit higher quality, especially with the frame which will need to be replaced.
June 15, 2023
Unprompted review
Reply from Artinoor
Thank you for your feedback on your recent purchase. We appreciate your positive comments about our communication and customer service. We're glad to hear that the painting closely resembles the image on our website.
We apologize for any disappointment regarding the quality of the artwork compared to a local artist's painting. We acknowledge that artistic preferences and craftsmanship can vary. We also apologize for the signature being done with a sharpie instead of paint, which may have given a cheap appearance.
Regarding the frame, we want to clarify that it is made out of Czech pine wood, not plastic. We apologize if there was any confusion in this regard. We understand your desire for higher quality and apologize for any inconvenience caused. If you would like assistance in finding a replacement frame, please let us know.
Your feedback is important to us, and we value you as our customer. We apologize for any dissatisfaction caused and assure you that we will take your comments into consideration to improve our products and services.
If you have any further questions or require assistance, please don't hesitate to reach out to us.
Reply from Artinoor
Hi Bridget,
Thank you for you review.
I am happy to announce that your paintings are on the way.
I will email you the tracking numbers in case you haven't received them already.
Unique and interesting art
Unique and interesting art , beautifully painted and framed , communication a bit lumpy but all good in the end with a very happy customer.
March 25, 2023
We love our painting and people who…
We love our painting and people who come to
See it love it and ask where it’s from
May 12, 2023
Excellent service
May 17, 2023
Love my painting!
Great experience! I received my beautiful painting in excellent condition, it was very well packaged. The team was very responsive and kept me up to date throughout the process. I will most likely use Artinoor again and have already recommended them to friends and family.
May 5, 2023
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