The Artists Brush Boutique Reviews 

1,688
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and affordability of the artist brushes, noting that they make painting an absolute joy for both beginners and experienced artists. Additionally, people consistently appreciate the prompt delivery service and careful packaging, ensuring that their orders arrive quickly and in perfect condition. Some reviewers were not happy with the product, mentioning that the bristles shed during use or that certain items arrived missing from their packages. A few consumers also felt that they could find lower prices elsewhere or noticed minor flaws on smaller items.

What people talk about most

Product

Users describe positive interactions with product, noting that consumers find the items to be of lovely... See more

Quality

Reviewers highlight positive aspects of quality, noting that the brushes are well-made, look and feel great,... See more

Delivery service

Customers consistently note positive experiences with delivery service, expressing satisfaction over fast and... See more

Service

Customers had positive experiences with service, consistently praising the prompt and timely delivery... See more

Price

Consumers find price to be positive, highlighting great products offered at a very good and attractive price... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent brushes that I bought from an offer having seen their advertisement on Instagram. The brushes arrived quickly and I'm already happily using them. Such good quality at ab excellent price poin... See more

Rated 5 out of 5 stars

the delivery was perfect.The quality was spot on. I wanted a birthday gift of a painting set for my granddaughter. I know nothing about painting and would have probably made an expensive mistake left... See more

Rated 5 out of 5 stars

Pleased with my purchase. Brushes look good, haven't tried them yet but hopefully will do the job without shredding hairs. Very reliable company, with purchase arriving on time. Good price and d will... See more

Rated 5 out of 5 stars

Beautiful brushes and very reasonable prices. I never thought I’d be able to afford such lovely brushes - they make painting such a joy!


Company details

Written by the company

Take your painting to the next level with our superior range of hand crafted artist brushes and supplies, Our buyers source in bulk quantities from some of the best manufacturers in the world, so that we can bring you professional standard art supplies at simply incredible prices. Buy with total confidence with our 60 Day Guarantee and Free Returns.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,688)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value. Easy to use website. Arrived quickly.

Arrived very quickly. The brushes I ordered were in the sale and very good value. I haven't used them all yet. I have been using the detail brushes which were free with my order as I spent over £50. They are really useful and seem good quality.
I would definitely use Artists Brush Boutique again.

October 25, 2025
Rated 2 out of 5 stars

The brush/holder quality is not what I…

The brush/holder quality is not what I expected.

October 24, 2025
The Artists Brush Boutique logo

Reply from The Artists Brush Boutique

Hi Simon, I am sorry to hear that you are not happy with the quality of the brush bag. We offer a 60 day full refund service, no questions asked and this includes free postage, so a 100% refund is available. I will contact you directly today to arrange and we will get this sorted for you. Best Regards James

Rated 5 out of 5 stars

Order did not arrive & poor customer service

Update- James emailed me and was very apologetic, he refunded me and couldn’t have been nicer… will now buy from them again ;)
Order did not arrive so I emailed and messaged on instagram but did not receive a response. Second email I had a reply saying the brushes had got lost in transit so a new set was being sent out.
No offer of additional products as apology (something I always do as a small business) and no big apology, bought to use on a holiday I have now returned from - and I’m still awaiting their delivery.

September 24, 2025
The Artists Brush Boutique logo

Reply from The Artists Brush Boutique

Hi Jennie,

I am very sorry I am not very good at checking Instagram, that one is on me I’m afraid. I have now contacted you directly to resolve this situation, This sounds most unlike us. Please rest assured we will do everything to resolve the situation. I also have just refunded you in full to hopefully make up for the delay with the courier company. I will also then come back to you tomorrow with an update, once I have spoken to the service team. Rest assured this matter will be taken very seriously and we will make it up to you. Best Regards James - Founder at The Artist's Brush Boutique

Rated 4 out of 5 stars

Refunded purchase

The brushes came with a chemical smell, and the company was very kind to give me a full refund for it without the need to return.

September 30, 2025
The Artists Brush Boutique logo

Reply from The Artists Brush Boutique

Hi Manuela, I am very sorry. I have no idea what the smell was, that is the first time I have heard of this issue. We I'll look into this, but for sure not something we've had an issue with before or had any feedback of this nature. I am also sorry you are not happy with you purchase. All our products carry a 100% guarantee for 60 days and you can return for free to get a full refund. However even though you have thrown the product away we will still refund you in full and I have just arranged for that to be done. I will be contacting you directly to check in and try and find out what that smell was as it is definitely not something we have heard of before with any of our products. Please rest assured we will resolve this issue fully with you and you will be refunded in full. Best regards James - Founder at the Artists Brush Boutique

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