ArtistWorks Reviews 

683
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Took the 7 day free trial and thought it had promise. Made a so-called placement video as I am not a rank beginner and was unsure of where to start. But now I find out that getting feedback from vid... See more

Rated 5 out of 5 stars

I’m on my second year of Mandolin lessons at ArtistWorks. First year I pretty much completed Sierra Hull’s course. Even though I’m intermediate, she likes students to start with the beginner lesso... See more

Rated 3 out of 5 stars

Don't get wrong other's complaints about Artistworks. People who have trouble with automatic renewal, must be very upset so they can't give 5 star here. Regardless their service and renewal system, le... See more

Company replied

Rated 1 out of 5 stars

Watched a promotional webinar and was interested in taking a course. I received a 50% off promotional email, so spent a couple of days checking out the instructors. (You have to pick a course be... See more

Company details

  1. Education & Training

Information provided by various external sources

ArtistWorks is dedicated to providing anyone, anywhere in the world with affordable, interactive access to some of the greatest music teachers in the world. Our mission is to "Teach the World Music". ArtistWorks' patented Video Exchange® Learning Platform connects master teachers with enthusiastic players in an industry unique social online learning environment where each interaction becomes a learning experience for all.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

683 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(683)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent material

Excellent material - always available. Bryan Sutton amazes me with the time he devotes to each student - and other students VE's. I have not submitted my own VE's but I plan to in the future.

December 20, 2018
Unprompted review
Rated 5 out of 5 stars

Very good instruction with easy steps…

Very good instruction with easy steps to follow and fast feedback at least with my instructor guhtrie trapp.if you cant learn something from this course,beginner or pro,you might consider doing something else.

December 20, 2018
Unprompted review
Rated 2 out of 5 stars

I couldnt get the videos to stream

I couldnt get the videos to stream. I think too many people were trying to connect to the server. Would depend on time of day etc...

December 20, 2018
Unprompted review
ArtistWorks logo

Reply from ArtistWorks

Hello David,

We are sorry to hear you had trouble playing some of our videos. At ArtistWorks we strive to provide the top online music platform through our unique Video Exchange learning. Our Customer Support team will resolve all technical concerns very quickly. If the videos do not load for any reason, we will go in and test to resolve all technical issues promptly. I have emailed you directly to answer any further questions regarding our video tips. We are always happy to help.

Sincerely,

Rachel

Rated 5 out of 5 stars

ArtistWorks is Fantastic

I have been a user of Artistworks for around eight years now. I study Fingerstyle Jazz guitar with Martin Taylor. The site is fantastic and really easy to use. There are lessons and videos Exchanges which are like mini lessons themselves. The site is also a great place to interact with other musicians across the world. A social media platform within your chosen guitar Site, as well as the Artistworks main site. The great thing about the Artistworks video Exchange system is you get personal one to one feedback from your chosen Tutor. My guitar playing has improved so much since I started Exchanging videos with Martin. I was already an experienced Guitarist before I started. But there is always new things to learn . I would highly recommend to anyone who plays guitar and wants to try something new.

December 20, 2018
Unprompted review
Rated 5 out of 5 stars

A vast online library of lessons…what's not to like?

A vast online library of lessons ranging from beginner to advanced. One on one video feedback from instructors at the top of their respective genres. Valuable insight from video responses to fellow students. Available 24 hours a day 7 days a week. What's not to like? :)

December 20, 2018
Unprompted review
Rated 4 out of 5 stars

Great course

Great course. One point of improvement would be the sometimes buggy and slow interface.

December 20, 2018
Unprompted review
Rated 5 out of 5 stars

Artistworks is a great place for…

Artistworks is a great place for musicians.
The teachers are excellent and the structure of the lessons leads to improvement.
I´m part of Howard Levy´s Harmonica School. Howard opened my mind for totally new spaces of music and I definitly wasn´t the player I am (with all my personal deficits) without his teaching and support!

December 20, 2018
Unprompted review
Rated 5 out of 5 stars

Great School

very good school and a lot of instruments are available for selection

December 20, 2018
Unprompted review
Rated 4 out of 5 stars

Nice instructors

Nice instructors, materials, but overpriced.
Speak about guitar, bass, drums, or any other music lessons, you can find that competitor websites would offer much more lessons with variety of teachers, material and so on for around 10 to 15 dollars less.

December 20, 2018
Unprompted review
Rated 3 out of 5 stars

The audio / written material section could use some work

The audio section could use some work. Would love to be able to look at the chart and play the music at the same time on an iPad. An ebook of the written material with the audio loops embedded would be wonderful. Kind of like the ultimate realistic rock drumming book.

December 20, 2018
Unprompted review
Rated 4 out of 5 stars

Great lessons

Great lessons. It’s nice to go by a professional instructor ‘s guidance in what order to learn what. It’s great to go a my own pace. My only complaint is that it can be a process to log in or jump around from lesson to lessen. It’s slow and kinda buggy.

December 20, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look