artnaturals® Reviews 

514
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I bought the serum pack of four. My brother used two and i used all four. He broke out and will never use serum again he says. I have a dry spot and i also broke out!! We aren't pleased at all with th... See more

Rated 1 out of 5 stars

This is our second time buying from this site, not at all impressed by their customer service or lack there of. I bought some stuff during their sale almost a month ago, still haven't received the wip... See more

Rated 5 out of 5 stars

I've been purchasing your hand sanitizer for several months through Amazon. I like all of the scents, especially Coconut. One request, if possible, don't put the labels so close together because it... See more

Rated 1 out of 5 stars

Worst company I have ever dealt with. Several weeks had gone by after placing an order. When I heard nothing, I inquired about the order. Received email back indicating my order has been canceled wit... See more

Company details

  1. Beauty Product Supplier
  2. Aromatherapy Supply Store
  3. Cosmetics Industry
  4. Hair Product Store
  5. Toiletries Store

Written by the company

artnaturals® was born out of a desire to free beauty from high prices, toxic chemicals and all-around bad vibes. Your natural beauty products should be as free-spirited as your natural beauty!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

514 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.6

All reviews

(514)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Contaminated with benzene

The product was available at a time of critical shortage for a premium price. It was very upsetting when it tested positive for benzene, a carcinogen by valisure labs (valisure.com). I had to throw out all that I had and tell my family to do the same.

June 11, 2021
Rated 1 out of 5 stars

I bought hand sanitizer to help…

I bought hand sanitizer to help maintain good hygiene in the era of COVID. Basically just containing alcohol, I expected this product to not be risk to my health. Later, I find that it contains high levels of benzene, a toxin leading to a recall of this product.

June 11, 2021
Rated 1 out of 5 stars

Over $100 and never received.

Purchased 2 gallons of hand sanitizer. Was sent an email saying my items were shipped and to be delivered on a friday. Never came. Waited several weeks later due to covid... nothing. Reached out and they said it bad been delivered after a few days of my original date. I let them know I never received it and they didnt care. What a waste. Will never purchase from this company again.

June 11, 2021
Rated 5 out of 5 stars

During the last two years

During the last two years. Was not able to find hand sanitizer, in any stores. Until my sister shared with me about your company. I ordered and received my order with in a week! Absolutely number one in my book. Hard to trust companies these days. Your company is the best!! Thank you for your customer service, it is the best!! D.J.M.

June 11, 2021
Rated 1 out of 5 stars

Beware

Hand sanitizer took well over a month to arrive. Then after my family used it for several months, saw a news article listing this product as being contaminated with carcinogenic chemicals. Had to throw out 8 bottles. Beware

June 11, 2021
Rated 2 out of 5 stars

Needed sanitizer. Got Jello.

I purchased a gallon of your hand sanitizer at a time when everyone was running out. I thank you for having supply. But the product is almost unusable. It is not a liquid. It's not even a soft gel. It's glop that is hard to get out of its container.

June 11, 2021
Rated 1 out of 5 stars

I have written to AN before—no response.

I have written to AN before—no response. I called and left a voice mail on their customer service line—no response. About a year ago I purchased more than $100 of hand sanitizer. I ordered an Unscented product. They sent me Lavender scented hand sanitizer. This is unacceptable and bad customer service.

June 11, 2021
Rated 5 out of 5 stars

Excellent!

Your Company did Excellent! I was very impressed with the product and the professionalism. When I needed you the most you definitely delivered. Thanks so much!

June 11, 2021
Rated 1 out of 5 stars

Terrible in every aspect

My order was delayed, so I tried to cancel it. They said it had shipped, which wasn't true. It finally arrived and smelled just awful. The consistency was thin as well. I later noticed several people complaining about the same issue (and more) on the company Facebook page.
Now I'm out 65 bucks and have nothing but disappointment to show for it.

June 11, 2021
Rated 1 out of 5 stars

Terrible service

Terrible service. Wrote and called company about tainted hand sanitizer that I purchased, and was the subject of several media stories. Received no response. I deserved getting refund but after no response tossed all product (8 bottles) in the trash. Will never make another purchase from your company again. Never!

June 11, 2021

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