artnumbers.co.uk Reviews 

228
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Customer service is shocking in fact non existent! Quality of painting canvas is really bad, the picture to relate to for colour references is the size of a postage stamp useless. I have tried contact... See more

Rated 4 out of 5 stars

Excellent exercise to keep brain active. Good quality pictures to paint, superb results. Only criticism is that paints from different 'kits' do not have same numbers/colours. There is always more p... See more

Rated 1 out of 5 stars

Awful customer service after sent wrong order. Have used for years but not anymore.

Rated 5 out of 5 stars

Paint by numbers is a great hobby, absorbing and rewarding. Artnumbers is a great company to order from. There is plenty of choice, divided into categories. Delivery is quick. The paints are consisten... See more

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2.7

Poor

TrustScore 2.5 out of 5

228 reviews

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2.7

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(228)

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Rated 5 out of 5 stars

The perfect gift

I ordered this gift for my sister who loves to paint. It was the perfect gift as it not only best suited her but came out exactly how I wanted. I love the detail and how the colour from my original picture and the painting was the exact match! Highly recommend as a gift or just a light, therapeutic activity which you can keep forever!!

December 7, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant Artwork for Everyone

I would have no hesitation in recommending Art Numbers products as they provide excellent opportunities for anyone to create great pieces of art whatever level of proficiency with a paint brush! I've completed several personalised pieces given to friends who loved the finished work. They also gave me hours of quiet time completely engrossed! Brilliant for mindfulness and calm.

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality, beautiful intensive colours, safely wrapped for shipping. Spend few hours on painting and Very pleased with the finished result. Love it!

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic gift

Really quick delivery service, especially given that it is in middle of pandemic. The pictures look great and I have ended up getting one for each family member as a gift. I've not tried it yet but I cant wait as the template looks great.

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

Great experience

Hi
Just completed picture of my son Antoni.
The picture is a gift for my partners birthday (She is super happy 😆)
All that Time I have spend painting was So excaiting, gives you a real artist feeling... ☺
And The finished job looks awesome.
Highly recomended.
Peter

November 23, 2020
Unprompted review
Rated 5 out of 5 stars

The Rabbit

Have just completed ‘The Rabbit’ picture
Brilliant
The canvas came rolled up and the paints were excellent
Took a while to get here but worth the wait
A very good hobby for lockdown, have ordered three more

November 17, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. I ordered 3 x my own photos to paint of my children for Christmas presents to my parents and brother. Ive really enjoyed painting the first two and I am so excited about giving them the finished paintings to them as they will love them. Thank you will order again

November 17, 2020
Unprompted review
Rated 4 out of 5 stars

Just placed order number 2

I've recently started working from home and found that the hardest part is mentally switching off at the end of the day. Paint by numbers helps with that, and this company do it very very well.
I took full advantage of their order two get one free, and ordered three. They arrived within the timeframe detailed, we're easy to put together and off I went. There was more than enough paint to complete the entire picture and I was even able to continue the image around the edges.
The only reason this isn't a 5 star review, is because on a couple of the paintings there were a few sections missing numbers. Whilst it wasn't difficult to work out what colour should have been there, it's just a final touch that would take this from 4 star to 5 star.

Thank you for helping me with this wonderful new hobby. I'm looking forward to my next set.

November 8, 2020
Unprompted review
Rated 5 out of 5 stars

A new hobby discovered

I was delighted with the painting by numbers kit I ordered from Art Numbers recently. It was produced from a photograph which I supplied, and I was amazed at the accuracy. I enjoyed the whole process and I expect I'll be ordering another one sometime soon. I have also recommended artnumbers.co.uk to my friends. A new hobby discovered!

November 6, 2020
Unprompted review
Rated 1 out of 5 stars

Poor!

To be honest, I wouldn’t even rate them 1/5.
I was really looking forward to ordering and receiving my item to help get me through Lockdown no.02. I tried to place an order for a personalised picture - £23.99 (entering all my banking details) on Monday eve, but the webpage told me that there was an error this time and to re-enter my details and try again. Before trying again I checked my online banking and the order amount of £23.99 was sat as a pending transaction. But on Tuesday morning this fell into my bank statement and the charge left my account. I’ve never received an email confirmation to say that my order has been placed, but yet they’ve charged my account.
I contacted my bank and they advised me to provide them with the ARN payment number to track the transaction but the company are saying they can’t see anything because I didn’t place an order and they WILL NOT return my money.
During a time when the world is so uncertain and people are struggling, I think the attitude of this company is poor and they don’t deserve the custom.

November 6, 2020
Unprompted review
artnumbers.co.uk logo

Reply from artnumbers.co.uk

Dear customer,We did not receive the order due to system issues. But our finance eventually found the payment. We have made a refund for you. Kindly check. If there is any more question just let me know.

Rated 5 out of 5 stars

Wonderful personal painting

I chose ArtNumbers because of its best reviews among all competitors and I obviously made the right choice! The quality of the picture, canvas, and paint were wonderful. The shading on the picture is very beautiful and the painting ended up looking amazing. I can't recommend this enough!

November 5, 2020
Unprompted review
Rated 5 out of 5 stars

One of the best.

I would rate ArtNumbers as one of the best painting by numbers companies. Their paints are really good so it is a joy to work with them. Their canvas has a nice finish and is easy to stretch and the printing easy to cover. Overall I was very happy with the quality.

October 31, 2020
Unprompted review
Rated 5 out of 5 stars

My first time buying a personalised…

My first time buying a personalised paint by numbers and I couldn't have been happier with it. Got it framed and hanging on my wall. Didn't expect much but when it came there were so many colours and you can tell how much effort they go to to make sure its perfect!

October 27, 2020
Unprompted review
Rated 5 out of 5 stars

The best little gift

Wouldn’t normally go to the effort of writing a review but this product excels itself. For the price paid, the quality is brilliant. Came with 3 different sized brushes, ready mixed paints and hooks to hang on the wall. Also came with a photo of how the finished product should look and a paper version to practice on. Shipping said 7-14 days and it took 15, which given the current circumstances is still great. Would definitely recommend and will be buying again

October 8, 2020
Unprompted review
Rated 5 out of 5 stars

Lovely website with plenty of designs…

Lovely website with plenty of designs to choose from. My order arrived on time and in good condition. I have enjoyed these paintings and already deciding on what to order next.
Just one note - it would be great to have a paper copy to refer to as sometimes it is difficult to read the numbers on the canvas

July 22, 2020
Unprompted review
Rated 2 out of 5 stars

Overall, let down by the details.

The choice on offer was exceptional, and the materials delivered were rudimentary but I figured they would serve the purpose of whiling a few hours away. And that, I will say was very fully achieved.
I was disappointed on two counts, however.
First, the very first colour I used ran out before all the spaces of that number on the picture had been filled in. When I got in touch with customer service, they were very slow to actually solve the problem - wanting me to finish all three of the images I had purchsed to see if there were any other pots that didn't last long enough before they would send out additional paint. Eventually, after more than a week of back and forth emailing, they sent the paints as requested, but it wasn't easy or fun.
Secondly, the image itself (on the first painting I have completed) was not quite what the picture it was sold on looked like. There was far less detail in the image and the colours were nowhere near as interesting. I was expecting a little bit of variation - I am far from an expert painter, after all - but the finished image was not really all that close to the one that they use to sell it. They should use an accurate representation of the final image.
I would also say that I wrote a review (that actually gave one more star than I have given here) explaining my issues but it has not been approved and still doesn't appear on their website. If they only show the stellar reviews, I figured the other side of the story deserved to be aired as well. Hence this review.

July 9, 2020
Unprompted review
Rated 5 out of 5 stars

Would recommend

Got this for something to do during lockdown and I absolutely loved it. It arrived quickly considering everything going on. Good price aswell. Would definitely recommend.

July 5, 2020
Unprompted review

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