I have now bought three large art prints from Artsy Fartsy and have been delighted. The paper is really heavy, good quality. The colours are vibrant. Compared with other sites the prices, and offers,... See more
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Good delivery to UK by Artsy Fartsy - hold up was with Royal Mail in the IK, but luckily parcel reached me in time for Christmas. Good communication from Artsy Fartsy too when I started to panic abo... See more
Delighted with print, colours are so vibrant, & excellent quality paper. Didnt realise that it had to come from Denmark,buying from Etsy. Otherwise I might not have bought, But fears were groundless... See more
Second purchase from Artsy Fartsy. Beautiful quality print. Such vibrant colours. Love it. Very quick delivery from Denmark. Though it hung about my local delivery centre longer than it should!! The... See more
4.5
Excellent
4K reviews
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Replied to 81% of negative reviews
Typically replies within 24 hours
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Poor quality and material
I’d like to start by saying this company has pretty paintings, is quick with delivery and responsive customer service BUT the quality is really very very poor. Even though they charge for framing each individual painting the frames are thin and look like a child put them together. All the hardware inadequate material. I requested a refund after receiving one of the paintings showing rips and the framing completely off and unstable. I was denied and instead was offered assistance with putting the framing back together. Which I already paid for to have been done properly in the first place. Unfortunately, I will not be returning customer and I don’t recommend this company to anyone.
April 2, 2026
Unprompted review
Excellent quality and great service
I have now bought three large art prints from Artsy Fartsy and have been delighted. The paper is really heavy, good quality. The colours are vibrant. Compared with other sites the prices, and offers, are competitive - allowing me to buy more prints. I would highly recommend this company.
February 4, 2026
Unprompted review
Extremely slow delivery!
Ordered a poster, standard, nothing unusually, from Copenhagen, delivered to Den Haag Netherlands. It took 4 days to hand over package to delivery company. Another 4 days for delivery company to start shipment, destination Germany. 8 days to Germany! Another 5 days to arrive. Product was fine, delivery company (Asendia) very poor.
January 27, 2026
Unprompted review
Reply from ARTSY FARTSY
Hi,
Thank you for taking the time to share your experience.
We’re sorry to hear that the delivery did not meet your expectations. While we dispatch orders promptly, international shipments can sometimes take longer than expected once they are handed over to the delivery network. Parcels may pass through multiple logistics hubs (including Germany and France), which can make the tracking appear confusing or slower than anticipated.
We understand how frustrating this can be and appreciate your feedback. We are continuously reviewing our shipping solutions to improve transit times and tracking clarity for our customers.
If you would like us to look into your specific order or assist further, you are very welcome to contact our customer support directly.
Kind regards
Artsy Fartsy Team
Return shipping expensive in Sweden
Ordered a few prints from SE site and some of the prints looked horrible, and returning the items costs 99 SEK which is expensive. It’s not written anywhere on their website the cost, and that’s on me. Will not order from here if I’m not 100% sure that I want to keep the prints…
November 30, 2025
Unprompted review
Low quality
Both the print (printed on normal paper) and the frame (plastic, not glass, flimsy) were low-quality - would have been better off printing it myself and buying a frame. I wouldn't recommend, feels very much like a rip-off!
December 11, 2025
Unprompted review
Reply from ARTSY FARTSY
Thank you for your feedback — I’m sorry to hear that the products did not meet your expectations.
I do want to clarify a few things, as what you describe does not match the quality we deliver:
• Our posters are not printed on normal paper, but on premium matte art paper (230–250g), specifically developed for high-quality art prints.
• The “plastic” in the frame is acrylic glass, which we use intentionally because it is clearer, safer and more durable than real glass during shipping.
• The frames themselves are made from solid wood, not plastic.
We understand that taste and expectations vary, but nothing in your order should resemble home printing or low-quality materials. If something appears wrong or damaged, we would of course like the chance to help.
You are very welcome to contact our customer service so we can find a solution together.
Kind regards,
Martin
ARTSY FARTSY
Disappointed customer and quality experience
I bought a poster plus frame and was super excited to receive the parcel. Unfortunately the frame colour (green) was not at all as shown on the webside and looks very cheap. When I asked to please send a return label or a recuction of the price there was no customer service at all from their side. They offered a voucher for their webside-wow. I am super disappointed because the webside actually looked super cool and professional. For those prices I would have expected to be a bit more acommodating. Will not buy there again.
Update: after telling me here to reach out to them again to find a solution, there was still no other option then only the voucher, which I am not interested in. So wondering, why I was asked to reach out agaib to find a solution together.
December 5, 2025
Unprompted review
Reply from ARTSY FARTSY
Thank you for your feedback, and I’m very sorry to hear that your experience didn’t live up to expectations.
The frame colour clearly didn’t match what you had anticipated, and that’s understandably disappointing. We appreciate you bringing it to our attention.
Regarding the return label: as we also informed you directly, we unfortunately cannot offer free return shipping from abroad, which is why we suggested the voucher as an alternative solution. However, we absolutely want you to be satisfied with your purchase, and we are more than willing to find another option that works better for you.
If you reach out to us again, we will do our best to resolve this in a way that feels fair and helpful.
Thank you for giving us the chance to improve.
Kind regards,
Artsy Fartsy Customer Service
I loved the art pieces in the store and…
I loved the art pieces in the store and the different frame options. Service was great and i managed to create my dream wall art. Thank you, Artsy Fartsy.
November 15, 2025
Unprompted review
Home printer quality
I’m truly disappointed with this purchase. What I received are not posters but plain sheets of paper with basic prints on them — something I could have done myself at home. The ink still rubs off on my fingers, and the overall quality is shockingly poor. For the price, this is simply unacceptable. I was expecting a professional print, not something that looks like it came out of a home printer.
October 29, 2025
Unprompted review
Reply from ARTSY FARTSY
Thank you for taking the time to share your feedback — I’m truly sorry to hear that you were disappointed with your order.
The posters you purchased are reproductions of original Japanese artworks from the 19th century, and the prints are intentionally made to reflect the style and texture of the originals. This includes a certain softness and vintage character, which can differ from the sharpness of modern digital art prints.
That said, the prints are produced using giclée printing on high-quality fine art paper, which is the same technique used by museums and galleries. The ink should not rub off, so if that has happened, please reach out to us directly so we can take a closer look and help you.
We always want our customers to feel happy with their purchase, and we’d like the chance to make this right.
Slow customer service
Slow customer service, except for that everything is fine
October 14, 2025
Unprompted review
Reply from ARTSY FARTSY
Hey Asger
Thank you for your feedback. We’re glad to hear that everything else went fine 😊
We always do our best to respond within 24 hours – and in your case, we actually replied the next working day. Unfortunately, because our order process is automated, it’s not always possible to cancel an order once it has entered production.
We appreciate your understanding and hope to see you again in the future.
I got no tracking information for 7…
I got no tracking information for 7 days and then after back and forth with customer support, found out that they only deliver to lockers and that my package is 1h walking from my address. Horrible experience. Never had to walk 4km to pick a package from any online store before.
They offered no solution other than not accepting the package and being charged the 6.95€ shipping.
August 28, 2025
Unprompted review
Reply from ARTSY FARTSY
Thank you for your feedback – we’re sorry to hear about your experience.
Our standard shipping method is delivery to a service point/locker, as stated in our terms. Unfortunately, we don’t have the possibility to choose which service point the carrier assigns, and in this case it was indeed further away than usual. We fully understand that this felt inconvenient.
We always inform customers that if they prefer not to collect the parcel, they can simply decline it and we will issue a refund for the product once it is returned to us
We regret that this wasn’t the experience you were hoping for and appreciate your feedback, which helps us improve our communication.
So many beautiful and different photos
July 7, 2025
Unprompted review
GOOD SERVICE
MY FIRST TIME GOING TO THE PLACE AND I LOVE THE SPACE AND DIRECTOR WAS REAL NICE IN ADDITION, HOSTING THE ART EVENT
June 22, 2025
Unprompted review
Wonderful choice
Wonderful choice, good quality and affordable prices. I’ve already placed two orders. Posters are packed in a nice way, I was pretty happy with everything. 🥰
May 5, 2025
Unprompted review
Very happy with my orders quick…
Very happy with my orders quick delivery and keeps you informed via e mail when your order is on the way really recommended this company
February 25, 2025
Excellent quality poster 👌👌
February 25, 2025
Quality of your posters was excellent…
Quality of your posters was excellent and indeed the colors so vibrant - service also brilliant thank you
February 26, 2025
Excellent quality and different prints
Excellent options of designs snd great quality print paper
Arrived on time in lovely wrapping
Lost one star as tiny marks in the print but can’t see once framed
February 26, 2025
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