It was a very tight turnaround project, and Artsy Packaging delivered by personalising, producing, and dispatching the boxes within our deadline. We were working to a two to three week lead time for 5... See more
Company replied
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Beautiful foiled tuck boxes for my small business perfumery brand. Very impressed with the quality and service is great. Helpful to be able to contact them over the phone and make adjustments to the... See more
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Artsy Packaging has been a fantastic partner to my candle business. The quality of Artsy Packaging's boxes has helped my candles stand out and I couldn't be happier with them. James has been a rea... See more
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Fantastic print team. If you're looking for reliable, quality and quick turnaround time, I'd definitely recommend. I'd also highly commend their reply times. Throughout the process James was res... See more
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Company details
Written by the company
We are a convenient and reliable packaging platform for all your packaging needs. We offer all sorts of custom printed boxes/packaging. Fully customisable boxes with Low MOQS. Fully recyclable and eco friendly boxes for all sorts of businesses.
Contact info
-, B30 TL, Birmingham , United Kingdom
- 012125824303
- hello@artsypackaging.co.uk
- artsypackaging.co.uk
4.7
Excellent
45 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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It was a very tight turnaround project…and Artsy packaging delivered.
It was a very tight turnaround project, and Artsy Packaging delivered by personalising, producing, and dispatching the boxes within our deadline. We were working to a two to three week lead time for 500 boxes. Communication was excellent throughout, and the design sign off process was particularly helpful, with a render provided for review.
January 21, 2026
Unprompted review
Reply from Artsy Packaging Ltd
Hi Nat,
Thank you for your kind words, we really appreciate you taking the time to share your experience. We understand how critical timing is for projects like this, so it’s great to hear that our communication and turnaround met your expectations.
Looking forward to working with you again on future projects.
Regards,
Team Artsy Packaging
I worked with Daniel on magnet boxes…
I worked with Daniel on magnet boxes and later on mailer boxes, and both turned out perfectly. The service was great, with a solid understanding of products, materials, and design options. Fast delivery as well. Highly recommended!
November 1, 2025
Unprompted review
Reply from Artsy Packaging Ltd
Hi Burhan,
Thank you for the lovely feedback, we are so glad that you are happy with your boxes and the service from Daniel. We will be sure to pass that on to him. We really appreciate your support and look forward to your next order.
Best regards,
Artsy Packaging Team
Great service from Daniel and the Artsy…
Great service from Daniel and the Artsy team. We've been really happy with the boxes and they've gone above and beyond to help us out with our orders this year.
December 9, 2025
Unprompted review
Reply from Artsy Packaging Ltd
Hey Tristan,
Thank you for the lovely feedback, we are so glad that you are happy with your boxes and the service from Daniel. We will be sure to pass that on to him. We really appreciate your support and look forward to your next order.
Best regards,
Artsy Packaging Team
Professional
Professional, hardworking, well-priced and quick to respond.
October 2, 2025
Unprompted review
Reply from Artsy Packaging Ltd
Hi Tesni,
Thank you for your kind words, we are thrilled to hear that you had an excellent experience with us. We appreciate your feedback and look forward to working with you again soon.
Best regards,
Team Artsy Packaging
Amazing very helpful and kind team
July 10, 2025
Unprompted review
Reply from Artsy Packaging Ltd
Hi Emmanuella,
Thank you for your kind words, we are thrilled to hear that you had an excellent experience with us. We appreciate your feedback and look forward to working with you again soon.
Best regards,
Team Artsy Packaging
Third time using Artsy Packaging
I've used Artsy packaging three times now. The first time for boxes and envelopes which were great, the second time for bags which I have to say were not good quality at all. However, once it was brought to Ali's attention he immediately provided a free return label and full refund for the order, and personally went to examine the bags. He agreed the quality was not up to their standards at all and offered to redo them, but by then I already had another company working on them. Sometimes things go wrong and it's how the problem is handled that counts! Because the customer service was truly some of the best I have experienced, I decided to try Artsy again for soft touch A6 wallets. I specifically requested they make sure the colour matches the boxes they had previously made. Needless to say they absolutely delivered what I had hoped for and I will be back for all of my printing needs in the future. I've already recommended them to other people.
September 26, 2025
Unprompted review
Reply from Artsy Packaging Ltd
Hey Francesca,
Thank you so much for taking the time to share your experience. We truly appreciate your honesty and your continued trust in us. While we always strive to deliver perfect results, we know that sometimes things do not go as planned and when that happens, our top priority is making it right. We are so glad to hear you are happy with your latest order and that the colour match was exactly what you hoped for.
Your kind words and recommendations mean a lot to our team, and we look forward to creating more packaging you will love in the future.
Best regards,
Artsy Packaging Team
Daniel is super efficient
Daniel is super efficient and quick to reply to emails and was great at converting my often cryptic, creative musings into something tangible. I love my boxes he has made for my new product line.
August 29, 2025
Unprompted review
Reply from Artsy Packaging Ltd
Hey Sara,
Thank you for the lovely feedback, we are so glad that you are happy with your boxes and the service from Daniel. We will be sure to pass that on to him. We really appreciate your support and look forward to your next order.
Best regards,
Artsy Packaging Team
Working with Daniel was great
Working with Daniel was great. Very professional and we received high quality products. Looking forward to continuing to work with Daniel and artsy in the future
August 6, 2025
Unprompted review
Reply from Artsy Packaging Ltd
Hey Kya,
Thank you for the lovely feedback, we are so glad that you are happy with your boxes and the service from Daniel. We will be sure to pass that on to him. We really appreciate your support and look forward to your next order.
Best regards,
Artsy Packaging Team
Best service ever!
The quality of the boxes, exceeded my expectations!
Very helpful, and lots of options for speed of delivery, and extras.
The attention to detail was perfect, including the care taken in packing my boxes for delivery!
Outstanding service!
August 8, 2025
Unprompted review
Reply from Artsy Packaging Ltd
Hi Shaun,
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with us and that our service exceeded your expectations. We appreciate your feedback and look forward to working with you again soon.
Best regards,
Team Artsy Packaging
I am delighted with my bespoke product…
I am delighted with my bespoke product boxes. I dealt with James who was very helpful and patient. The design team made some tweaks to my design which were gratefully received.
A really good price as well. Would thoroughly recommend.
July 29, 2025
Unprompted review
Reply from Artsy Packaging Ltd
Hi Amanda,
Thank you for the lovely feedback! We are so glad that you are happy with your boxes and the service from James, we'll be sure to pass that on to him. We really appreciate your support and look forward to your next order.
Best regards,
Artsy Packaging Team
Great problem solving and customer service
Artsy have been really helpful and come up with some great solutions when our product required not so straightforward packaging. We’ve had excellent service from James and even when there’s been the odd issue it been resolved quickly.
July 1, 2025
Unprompted review
Reply from Artsy Packaging Ltd
Hi Sam,
Thank you so much for your kind words and support.
We’re really glad we could help with your packaging needs, and it’s great to hear James made a positive impact. We truly appreciate your patience when any issues came up and we're grateful for the opportunity to work with you.
Looking forward to continuing our work together.
Warm regards,
Team Artsy Packaging
Thank you Daniel for all your help…
Thank you Daniel for all your help regarding our boxes. Your customer service was first class and we appreciate all the advice you gave. 5 ***** all the way.
July 7, 2025
Unprompted review
Reply from Artsy Packaging Ltd
Hi Emma,
Thank you for the lovely feedback! We're so glad that you're happy with your boxes and the service from Daniel — we'll be sure to pass that on to him. We really appreciate your support and look forward to your next order.
Best regards,
Artsy Packaging Team
Had a great experience with Artsy
Had a great experience with Artsy, had a great rep Oliver who had not but the most swift responses understanding all of our demands.
Boxes came perfectly as expected, will definitely keep working with them.
June 30, 2025
Unprompted review
Reply from Artsy Packaging Ltd
Hi Franklin,
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with us and that our service exceeded your expectations. We appreciate your feedback and look forward to working with you again soon.
Best regards,
Team Artsy Packaging
Great PR boxes
This was my second time ordering PR boxes from Artsy Packaging. I am so happy with the quality and the level of customer service they provide. Their design team was also very helpful and patient, even when I made several changes before production started.
June 28, 2025
Unprompted review
Reply from Artsy Packaging Ltd
Hi Michelle,
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with us and that our service exceeded your expectations. We appreciate your feedback and look forward to working with you again soon.
Best regards,
Team Artsy Packaging
Great quality and reliable supplier
We’ve been using Artsy Packaging for a while now and honestly, they’ve been awesome. The quality is always solid, and they’re super easy to work with.
June 20, 2025
Unprompted review
Reply from Artsy Packaging Ltd
Hi Sam,
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with us and that our service exceeded your expectations. We appreciate your feedback and look forward to working with you again soon.
Best regards,
Team Artsy Packaging
Artsy Packaging is the best
Artsy Packaging has consistently exceeded our expectations. From the very first interaction, their team was responsive, knowledgeable, and genuinely invested in helping us find the right packaging solutions for our needs. Whether it was custom-sized boxes, eco-friendly materials, or last-minute changes to an order, they handled everything with professionalism and speed.
The quality of their packaging is top-tier—durable, sleek, and built to protect even our most delicate products. What really sets them apart is their attention to detail and customer service. They don’t just take orders—they offer smart recommendations that have saved us both time and money.
In a world where dependable suppliers can be hard to find, Artsy Packaging stands out as a true partner. I couldn’t be happier with their service, and I look forward to growing our business with them for years to come.
Highly recommend to anyone looking for a packaging company that delivers excellence at every step.
June 18, 2025
Unprompted review
Reply from Artsy Packaging Ltd
Dear Waleed,
Thank you for your generous feedback. We’re truly grateful for your kind words and thrilled to know that our team’s responsiveness, attention to detail, and commitment to quality have met your expectations. It’s a pleasure to support your business, and we’re proud to be considered a trusted partner. We look forward to continuing our collaboration and contributing to your ongoing success.
Warm regards,
The Artsy Packaging Team
Reply from Artsy Packaging Ltd
Hi Harper,
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with us and that our service exceeded your expectations. We appreciate your feedback and look forward to working with you again soon.
Best regards,
Team Artsy Packaging
Worst company ever…
Worst company ever….
dont even bother ordering from them
ordered 40 bespoke boxes
they dint come on time
second they were not even the right measurements
and do no even close
been trying ti get hd of them and they have blocked my number
spent so much but not worth it at all
May 10, 2025
Unprompted review
Reply from Artsy Packaging Ltd
Hi Zeenat,
Thank you for providing us with your feedback, I have reviewed your points and hope the below explanation will be helpful.
The delivery of the boxes was delayed by DHL, my colleague has already provided you proof regarding this from the DHL tracking system and also detailed proof obtained from DHL including emails.
DHL also showed that a delivery was attempted on Saturday 10-05-2025(Including their GPS tracking position for the delivery vehicle).
The delivery was agreed on 09-05-2025, so the delay was only one day. However, my colleague has already issued a full refund of the expedited production charges.
In terms of the measurement of the boxes, I can confirm that the boxes have been made in exact dimensions as per the design proof approved by you.
Lastly, we have not blocked your number and have logs of your telephone conversations with my colleague Oliver and Daniel.
I do apologise for the inconvenience caused by the delay in delivery, however any delays caused by our delivery partners are beyond our control.
Kind regards,
Team Artsy Packaging
Great customer service from Oliver and…
Great customer service from Oliver and the boxes were exactly what we wanted!
May 15, 2025
Unprompted review
Reply from Artsy Packaging Ltd
Hi Bas,
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with us and that our service exceeded your expectations. We appreciate your feedback and look forward to working with you again soon.
Best regards,
Team Artsy Packaging
Brilliant result
I ordered retail display boxes for our chocolate bars and they came out really good. The printing looks very sharp, the colours are vibrant, all the sizing is accurate.
We have opted for brown kraft cardboard and the team added white ink at no extra cost to make the colours more vivid. Really pleased, big thank you to Artsy Packaging.
March 25, 2025
Unprompted review
Reply from Artsy Packaging Ltd
Hi Anna,
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with us and that our service exceeded your expectations. We appreciate your feedback and look forward to working with you again soon.
Best regards,
Team Artsy Packaging
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