Artuvate Reviews 

613
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 547 reviews, reviewers had a great experience with this company. Many customers praise the product's effectiveness in reducing neck pain, improving range of motion, and enhancing sleep quality, often noticing immediate relief and appreciating its high quality and comfortable design. People also frequently highlight the excellent customer service for quick responses and accommodating assistance. However, some customers also noted that the product did not provide the expected relief or felt misleading about its advertised functions, with a few experiencing discomfort or headaches. Additionally, a small portion of people experienced quality concerns like a burning smell, faulty cords, or the product needing constant power connection, and some reported issues with customer service responsiveness.

What people talk about most

Product

Customers consistently note positive experiences with the product, with many expressing satisfaction and even... See more

Quality

People report positive experiences with product quality, with many reviewers praising its incredible... See more

User experience

Customers had positive experiences with user experience, finding the product easy to use and providing a... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, responsive, and... See more

Response time

Users describe positive interactions with response times, frequently praising the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the FisioRest pillow and feel like it really improved my neck range of motion within 2 uses. What I'm not a fan of is the constant emails saying I can get 50% off my next order when that does... See more

Rated 5 out of 5 stars

I started using the pillow last night and the vibrations felt odd but were very soothing. I have osteoporosis and chronic neck pain from injuries over the years. I'm 70 and didn't expect relief, but i... See more

Rated 5 out of 5 stars

As most, I was skeptical at first. That is until my second day when I realized my pain was reduced by fifty percent. Yes, it's true! I'm now on day 6 and it's getting noticeably better. I definitely... See more

Rated 5 out of 5 stars

I have developed osteoarthritis in my neck from 2 car crashes several decades ago. I'm using the FisioRest neck massager as part of my pain management. The Artuvate Company recommends that you use it... See more


Company details

Written by the company

Artuvate was founded with a simple yet powerful belief: that health and well-being aren’t just gifts—they’re built with care, consistency, and the right tools. Our journey began by listening to countless stories of people struggling with pain, whether it’s the stiffness of the neck, discomfort in the back, or the weariness of everyday strain. We recognized that life’s challenges can take a toll, but we also believe in the power of solutions that truly work. That’s why at Artuvate, we blend innovation with empathy, creating products designed to ease pain and empower you to reclaim your comfort and confidence.


Contact info

4.2

Great

TrustScore 4 out of 5

613 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(613)

564 reviews in the last 12 months

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Rated 2 out of 5 stars

Complete crap

Complete crap. The video actually shows massaging devices inside the cushion moving around that is not the case.. this is a cheap memory foam pillow that doesn't even support your neck whatsoever with a couple of vibrating boxes inside it.. all the vibration gets lost in the overly soft cushion.... Very disappointing trying to get a hold of the place to return it and not getting a response. I don't know how anybody with legitimate neck problems could possibly give this a good review.

July 15, 2026
Unprompted review
Rated 2 out of 5 stars

Easy to order but …..

Easy to order. Delivery slower than expected. Disappointed that item doesn’t perform all actions demonstrated in sales aids. 10 days in and no change/ improvement in neck pain yet

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

The neck product

The neck product, once I got used to the noise, was wonderful. The heat setting feels perfect, & the massage is varied & just right. It has been a helpful routine to help heal my neck injury.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Relief is coming along

My husband is experiencing positive things since beginning use of the unit. We know consistent use will bring more relief.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Gift for Dad

I bought this for my dad who has arthritis in his neck and severe constant stiffness. He has now used the pillow for 3 days and is actually sleeping throughout the night, not snoring and feeling rested. I can't wait to see how he feels after 30 days.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

I have torticollis

I have torticollis . I ordered the massager and it felt so good and helps with the muscle pain. Love that I can use it at home whenever I need to.

July 13, 2026
Unprompted review
Rated 2 out of 5 stars

I ordered the pillow

I ordered the pillow - unfortunately with the massage is a constant buzzing right at your head & neck which gave me a headache and was very annoying. When I requested a return it took them 6 days to send me the return address after a lot of back and forth. Then a 20% restocking fee and $23 to send back at my expense. Definitely not worth it!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

The pillow has been a wonderful…

The pillow has been a wonderful addition to our “relaxation schedule”! The heat is great, and the vibrating/pulsing Raytheon is even better!
So simple, and yet so helpful for a stiff back, neck or shoulders. I highly recommend this product at this very affordable price!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Love this product helps with numbness in my hands due to disc hernation

I have been struggling with numbness in my hands resulting from herniated disk that the surgeon could not fix when he did surgery 5 years ago. The surgeon said I would need a fusion of C5-7 and at 48 that is not something I want to do.

Your Fiso rest product has really been helping. I don’t have the extreme numbness when using your product. I love how it transitions to different massage modes. I start using it on my neck but as I feel that ease up I continue to move Fiso rest down my spine spending a few minutes in each spot and I love how it works on the knots I get at the bottom of my shoulder blades. I definitely recommend the neck Fiso Rest it arrived to me within a week of ordering.

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

When I first received it

When I first received it, I was not real sure. The packaging was not the greatest. However, a great product I’ve gotten from there has worked extremely well! I use the neck and back massagers several times a day! Had surgery on my neck years ago and have had pain ever since. This is such a great relief for my neck!

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Relief after 4 uses

After 4 times of use, I’m waking up in the morning with less stiffness and pain and better rotations of my neck. It helps my shoulder issues as well.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

62 year ago I had a major farm…

62 year ago I had a major farm accident. A front left depressed skull fracture, a fractured and twisted #2 vertibrae and damage to my mid and lower spine.Needless to say I have lived with a lot of pain and all the aspects of a traumatic brain injury, but continue to live life to the fullest at the age of 75. Over the years my healing modalities have included: chiropractor, massage, CATS, full fitness program, Reiki, PEMF mat, grounding mat and sheet, and one week ago FisioRest. The FisioRest has exceed my expectations bringing more sustainable neck and headache relief. Thanks.

July 5, 2026
Unprompted review

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