Artuvate Reviews 

613
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 547 reviews, reviewers had a great experience with this company. Many customers praise the product's effectiveness in reducing neck pain, improving range of motion, and enhancing sleep quality, often noticing immediate relief and appreciating its high quality and comfortable design. People also frequently highlight the excellent customer service for quick responses and accommodating assistance. However, some customers also noted that the product did not provide the expected relief or felt misleading about its advertised functions, with a few experiencing discomfort or headaches. Additionally, a small portion of people experienced quality concerns like a burning smell, faulty cords, or the product needing constant power connection, and some reported issues with customer service responsiveness.

What people talk about most

Product

Customers consistently note positive experiences with the product, with many expressing satisfaction and even... See more

Quality

People report positive experiences with product quality, with many reviewers praising its incredible... See more

User experience

Customers had positive experiences with user experience, finding the product easy to use and providing a... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, responsive, and... See more

Response time

Users describe positive interactions with response times, frequently praising the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the FisioRest pillow and feel like it really improved my neck range of motion within 2 uses. What I'm not a fan of is the constant emails saying I can get 50% off my next order when that does... See more

Rated 5 out of 5 stars

I started using the pillow last night and the vibrations felt odd but were very soothing. I have osteoporosis and chronic neck pain from injuries over the years. I'm 70 and didn't expect relief, but i... See more

Rated 5 out of 5 stars

As most, I was skeptical at first. That is until my second day when I realized my pain was reduced by fifty percent. Yes, it's true! I'm now on day 6 and it's getting noticeably better. I definitely... See more

Rated 5 out of 5 stars

I have developed osteoarthritis in my neck from 2 car crashes several decades ago. I'm using the FisioRest neck massager as part of my pain management. The Artuvate Company recommends that you use it... See more


Company details

Written by the company

Artuvate was founded with a simple yet powerful belief: that health and well-being aren’t just gifts—they’re built with care, consistency, and the right tools. Our journey began by listening to countless stories of people struggling with pain, whether it’s the stiffness of the neck, discomfort in the back, or the weariness of everyday strain. We recognized that life’s challenges can take a toll, but we also believe in the power of solutions that truly work. That’s why at Artuvate, we blend innovation with empathy, creating products designed to ease pain and empower you to reclaim your comfort and confidence.


Contact info

4.2

Great

TrustScore 4 out of 5

613 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(613)

564 reviews in the last 12 months

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Rated 5 out of 5 stars

Chronic should pain gone!

I have been using Fisiorest for just 5 days and already my chronic shoulder pain is gone! I started out using it just 25 minutes each day and am up to 20 minutes. I can’t recommend it enough! For years I have been going to a chiropractor, gotten massages and nothing has helped until now.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

It was operator error

It was operator error, but I didn't know it at the time. and I sent them an email stating that I couldn't get it to work at all and that it wouldn't charge. I was frustrated already because of my headache and hoping it would help. Anyway, I figured out the problem after I called my buddy who has one, to ask him if I was doing something wrong. And I was. The response I got back from them was personal and very nice. And the device is the cat's meow. Start off easy and don't overdo it and you should love it. I have another friend who when I took mine with me to show her, she excitedly told me she has the exact same thing and she loves it. So there you go, all 3 of us gives it 2 thumbs up 👍
👍. So I guess you could say that's 6 thumbs up.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service and quality product

The customer service and communication from the company are great. The order arrived quickly. The fisiorest works as described and appears to be a quality product. I've used it at least twice a day since receiving it (4 days) and although I haven't noticed a huge difference in my neck, I believe there has been a slight improvement. It does specify that it might take some time to achieve the full benefits of using the device.

July 6, 2026
Unprompted review
Rated 4 out of 5 stars

Allow time for delivery

Item took longer to arrive than anticipated. More comprehensive instruction booklet would be helpful. I fond the controls in an awkward position but the relaxation gained from using this is wonderful. Would recommend it

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Immediately after placing my online…

Immediately after placing my online order I realized I had selected the wrong product.
I emailed the company requesting a change order to which they responded immediately and corrected my order before processing the incorrect item.
I wish other companies were as responsive as this company.....5 stars!

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Artuvate

Thank you Artuvate, the fisioRest device is very efficient, I bought it for my sister because she is suffering from chronic neck pain and shoulder pain, She sees good results.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Back and neck pain

My husband has had 2 knots in his back for over a year and could not turn his neck as well. After 2 weeks with the Fisioresf, he can fully turn his neck and the knots in his back are 80% relieved.
This product is phenomenal. I highly recommend it.

July 7, 2026
Unprompted review
Rated 3 out of 5 stars

I used the massager for 3 days in a row…

I used the massager for 3 days in a row , I certainly noticed vast improvement in my neck , I have a really sore lower back since using the massager so I have stopped using it for now . Not sure if this was caused by the massager but I didn't have any lower back pains prior .

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Neck problems, no problem

Had neck problems/headaches for some time now. Went to neurosurgeon after MRI showed some bulging discs. Surgeon ordered nerve block to avoid surgery if possible. It didn’t feel like a nerve pain though, block didn’t do anything past the day I had it. It was muscular. The more I read, the more I felt that was it. Saw your pillow and gave it a chance. It’s wonderful and has helped me in a very short time. I use it once or twice a day, if my neck feels tight or feels like it may hurt! So far your product is the only thing that’s helped! Let’s just pray it keeps the doctor away, lol.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered an item that went on sale for…

I ordered an item that went on sale for even less then what I paid for it before receiving it. One reply email to the company and they credited back the difference. No fight, they just took care of it. I'm looking forward to trying it.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

good vibration and heat therapy

The vibration has different rhythms (from short bursts to sustained vibration) which loosen the neck muscles. The heat therapy is quite hot when tuned to max, so mostly I use the lowest setting. I like the simple 2 buttons operation with no remote and auto switch-off after 30 mins. For under US$100, this works well for me so far. I read people complain of weak massaging function, but do know that its vibration and not massage it provides. There are zippers to access the yellowish sticky soft gel-like foam piece inside. So the covers can be removed for washing.

June 2, 2026
Unprompted review

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