Artuvate Reviews 

614
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 547 reviews, reviewers had a great experience with this company. Many customers praise the product's effectiveness in reducing neck pain, improving range of motion, and enhancing sleep quality, often noticing immediate relief and appreciating its high quality and comfortable design. People also frequently highlight the excellent customer service for quick responses and accommodating assistance. However, some customers also noted that the product did not provide the expected relief or felt misleading about its advertised functions, with a few experiencing discomfort or headaches. Additionally, a small portion of people experienced quality concerns like a burning smell, faulty cords, or the product needing constant power connection, and some reported issues with customer service responsiveness.

What people talk about most

Product

Customers consistently note positive experiences with the product, with many expressing satisfaction and even... See more

Quality

People report positive experiences with product quality, with many reviewers praising its incredible... See more

User experience

Customers had positive experiences with user experience, finding the product easy to use and providing a... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, responsive, and... See more

Response time

Users describe positive interactions with response times, frequently praising the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the FisioRest pillow and feel like it really improved my neck range of motion within 2 uses. What I'm not a fan of is the constant emails saying I can get 50% off my next order when that does... See more

Rated 5 out of 5 stars

I started using the pillow last night and the vibrations felt odd but were very soothing. I have osteoporosis and chronic neck pain from injuries over the years. I'm 70 and didn't expect relief, but i... See more

Rated 5 out of 5 stars

As most, I was skeptical at first. That is until my second day when I realized my pain was reduced by fifty percent. Yes, it's true! I'm now on day 6 and it's getting noticeably better. I definitely... See more

Rated 5 out of 5 stars

I have developed osteoarthritis in my neck from 2 car crashes several decades ago. I'm using the FisioRest neck massager as part of my pain management. The Artuvate Company recommends that you use it... See more


Company details

Written by the company

Artuvate was founded with a simple yet powerful belief: that health and well-being aren’t just gifts—they’re built with care, consistency, and the right tools. Our journey began by listening to countless stories of people struggling with pain, whether it’s the stiffness of the neck, discomfort in the back, or the weariness of everyday strain. We recognized that life’s challenges can take a toll, but we also believe in the power of solutions that truly work. That’s why at Artuvate, we blend innovation with empathy, creating products designed to ease pain and empower you to reclaim your comfort and confidence.


Contact info

4.2

Great

TrustScore 4 out of 5

614 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(614)

564 reviews in the last 12 months

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Rated 5 out of 5 stars

My neck has been bad for a long time

My neck has been bad for a long time. Go to the physio every two weeks and often have to take pain killers. Have been using the massager for just over a week twice a day and my neck has improved so much. Definitely been a good buy.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

This company has been very accommodating

This company has been very accommodating and deserve a 10 star rating!!
I had made a purchase later to find out that it had been sent to a previous address I had in the US.
I had had A few conversations with the associates explaining my experience. The fact that it was no fault of theirs . Very much to my surprise I had the product show up on my doorstep in BC.
I am above and beyond grateful for the service!!!
After a few days and my muscles loosening up enough to benefit - I now use the massager daily . I love it and am so appreciative!!!! THANK YOU!!!

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

They always listen

They always listen, always understand, and resolve every issue for customers quickly. I really appreciate that.

June 17, 2026
Unprompted review
Rated 1 out of 5 stars

Fusiorest and Fisio sleep not word buying

The fisiorest is not working. Need to be connected to the wall to fonction all times. The massage is weird, is the same but going from slow to fast. Gives me migraines instead of help with stiff neck. And pillow Fisio sleep well it wasn't made for me for sure.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Surprised at effectiveness

I have neck issues so chronic and bad no one is to touch my neck. It has felt tight for over a year and I used it once and I could feel the tightness was relieved and my range of motion turning my head side to side returned to normal. I was very surprised at the effectiveness.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

So far so good

I use this in between my cervical spine extension sessions…really helps to relax but only have done it 5 times so far so…
Hopefully will be a valuable tool in returning to a healthy neck!

June 16, 2026
Unprompted review
Rated 4 out of 5 stars

It improved my range of motion in 2 uses!

I like the FisioRest pillow and feel like it really improved my neck range of motion within 2 uses. What I'm not a fan of is the constant emails saying I can get 50% off my next order when that doesn't seem to be the case.
I have recommended this pillow to family and friends because I do believe it worked as advertised, but I do not appreciate the misleading emails.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Love the cervical neck massager

Love the cervical neck massager. It was a little bit odd feeling upon first use, but after a using the device a few days it is very relaxing. You can actually feel the tension release slowly. Now if it can actually help with my tinnitus, well that would be such an added bonus.

June 10, 2026
Unprompted review
Rated 4 out of 5 stars

Thanks Artuvate

Used fisiorest a week. it’s really help reduce my neck pain. I no need to spend thousands go to chiropractors. Really appreciated Artuvate come out such helpful and affordable tools to help who suffer with several pain. Thanks Artuvate.

June 10, 2026
Unprompted review
Rated 4 out of 5 stars

Seems to be working as advertised

Seems to be working as advertised. Little bit uncomfortable but overall nice. I love the heating aspect of it and I leave it on green number one for the vibration and blue number two for heating. I can't see using the high settings on this unit whatsoever. But nice to have it there

June 13, 2026
Unprompted review
Rated 4 out of 5 stars

It’s really good

It’s really good, except I don’t feel anything really massaging me. I just feel vibrations. I think if you put something in it that got right into your muscles, it would be perfect.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Money well spent

I’ve only used the neck device for 6 days but the results have been amazing so far! No ibuprofen, no chiropractor visit this week after 5 straight weeks of discomfort.The 15 minutes is so relaxing and the vibrations vary in direction and intensity so it feels like a great massage.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Artuvate company is the real deal

Artuvate company is the real deal! They give good advice and service. Customer service replied within an hour to me and the person,Lowella, was caring and knowledgeable. I really like them and have recommended them and their products to many of my friends who have pain because the products are affordable and they do what they say they’re going to do. I highly recommend them.

June 12, 2026
Unprompted review

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