I like the FisioRest pillow and feel like it really improved my neck range of motion within 2 uses. What I'm not a fan of is the constant emails saying I can get 50% off my next order when that does... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Artuvate was founded with a simple yet powerful belief: that health and well-being aren’t just gifts—they’re built with care, consistency, and the right tools. Our journey began by listening to countless stories of people struggling with pain, whether it’s the stiffness of the neck, discomfort in the back, or the weariness of everyday strain. We recognized that life’s challenges can take a toll, but we also believe in the power of solutions that truly work. That’s why at Artuvate, we blend innovation with empathy, creating products designed to ease pain and empower you to reclaim your comfort and confidence.
Contact info
United States
- info@artuvate.co
- artuvate.co
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 58% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received a very creative alternative…
I received a very creative alternative to returning my FisioRest.
I have only had my heated neck massage…
I have only had my heated neck massage r for a few weeks now and as they say it's doing the job slowly but surely, time will tell, patience is a virtue.🙂
My Artuvate back and neck messagers
After having my item for a few months, one of my chargers broke and one of the blocks disappeared. Thank goodness I bought the lifetime warranty, as they mailed them out to me immediately.
Unfortunately, they are coming directly from China, but I'll wait the extra time needed to receive my replacements.
The Artuvate Team are a great customer service department, and I highly recommend purchasing the lifetime warranty to avoid any issues that come up.
Headache-free for the first time in years!
I have arthritis all over my body (who doesn't at 74 yrs) and it is particularly noticeable in my neck. I also have what the doctor called "hyperflexibility," which I describe as "my glue is loose." While bones don't completely dislocate, they do shift enough to pinch nerves and cause general mayhem if I don't watch what I'm doing. Having that ability to stretch in ballet and yoga was terrific, but now, I'm paying for it. If I don't maintain good posture or let my appendages droop during sleep, I wake up to find a bone has shifted in the night and my joints are misaligned, or "out of whack" as I usually describe it. I originally got the FisioRest neck massager for all of these reasons, and have been very happy with it. The heat, massage tension and variations, and the cushions all help realign, or at least loosen my neck so I can shift it all back into alignment.
Because it worked so well, I decided to try the pillow. It feels odd at first because the of slightly lower position of the back and the raised position of the front under the neck, but I adapted very quickly. For the first time in years, I am sleeping very well (on my back or either side, all are comfortable), and I wake without a headache, which, in itself, feels miraculous! I am extremely happy with these purchases and highly recommend your products.
Surprise results so quick
Didn't know what to expect as I have had neck problems for a lot of months now.
Been using it for 15 minutes everyday.
Didn't think much of it until I realised that I have begun to have fewer headaches.
I wasn't looking for any results for a few weeks at least.
Looking forward to seeing how things are after my first 30 days.
I've just received & tried once…
I've just received & tried once yesterday. Not too bad.
The staff is very responsive & replied to email immediately.
Speedy delivery too.
Great service recovery
Great service recovery. Once you've verified that the is a fault immediately replaced the unit, no questions asked.
Decent product
Decent product. Provides some relaxing pressure but not deep enough for me. One of the better pillow massage products I've used though. Worth a try.
Sceptical as I may have been
Sceptical as I may have been, ordered by mistake and needed to cancel the order. Even though there wasn’t an Option to cancel immediately afterwards, customer service responded professionally and believe it or not, a timely manner which is rare these days. Order cancelled, waiting on refund
I have suffered from a stiff neck for…
I have suffered from a stiff neck for ages. It made me dizzy when I got out of bed and after spending time looking down. I now have 15 mins per night with my Artuvate close my eyes and relax. I love it when it rolls up the back of my neck . After just one session I felt the difference. It is now part of my bedtime ritual.
★★★☆☆ 3/5 Stars
★★★☆☆ 3/5 Stars
I had high hopes for this product, but it did not perform as marketed for me. While the vibration and heat functions are pleasant and provide some temporary relaxation, I did not notice any meaningful improvement in my forward head posture, neck alignment, or overall posture after using it.
One downside is that it must remain plugged in during use, which limits convenience and mobility. The setup and positioning can also be a bit awkward.
Overall, it may be useful for heat and massage relief, but if you're purchasing it specifically to improve posture or address neck alignment concerns, I would manage expectations. I've since ordered separate neck and back support devices to see if they provide better results.
I haven't been using all three products…
I haven't been using all three products for very long, so I will give another review in about 2 months.
Happy With The Relief
So far so good. It’s only been a week but I have used it numerous times. Super happy with my purchase.
Easy to order
Easy to order, appreciate the status of order updates, arrived safely and easy to use. Enjoying the product so far, and I think it's making a difference in my neck and head tension!
Zero Stars
If I could give this zero stars, I would. I have tried two or three times to reach out to say that this device is either defective or poorly made. Even though there is clearly power to the device, the buttons worked only erratically at first but now not at all for massage or heat. If I’d known this was coming from China, I never would have ordered it as it looks like a cheap knock off of the original.
I am asking for a full refund.
Fast delivery Effective massage,
I received the product quickly and it works well.
Exceptional customer service!
The customer service rep went above and beyond my expectations. Not only did they answer my question, but also sent me an electronic copy of the instructions! Thank you!
It is what I expected
It is what I expected. I tried it once and will continue to use. I believe it will help my neck issues and help relaxation. I will be purchasing for my son.
This is a scam
This is a scam! A vibrating pillow. That’s it. There is no needing or massaging. I requested a refund given their risk free claim. However I understand that they intend to charge a restocking fee and shipping to china! This is not a risk free trial for a crappy product. It’s not even rechargeable. You have to have it plugged in. If they refund my money and honor their risk free claim then I will update my review.
I am OK with the item but it seems I…
I am OK with the item but it seems I have been charged twice,a £89 99 and a £72 .00 so not happy so can the refund of one be refunded please Mrs Hallam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








