Artuvate Reviews 

614
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 547 reviews, reviewers had a great experience with this company. Many customers praise the product's effectiveness in reducing neck pain, improving range of motion, and enhancing sleep quality, often noticing immediate relief and appreciating its high quality and comfortable design. People also frequently highlight the excellent customer service for quick responses and accommodating assistance. However, some customers also noted that the product did not provide the expected relief or felt misleading about its advertised functions, with a few experiencing discomfort or headaches. Additionally, a small portion of people experienced quality concerns like a burning smell, faulty cords, or the product needing constant power connection, and some reported issues with customer service responsiveness.

What people talk about most

Product

Customers consistently note positive experiences with the product, with many expressing satisfaction and even... See more

Quality

People report positive experiences with product quality, with many reviewers praising its incredible... See more

User experience

Customers had positive experiences with user experience, finding the product easy to use and providing a... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, responsive, and... See more

Response time

Users describe positive interactions with response times, frequently praising the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the FisioRest pillow and feel like it really improved my neck range of motion within 2 uses. What I'm not a fan of is the constant emails saying I can get 50% off my next order when that does... See more

Rated 5 out of 5 stars

I started using the pillow last night and the vibrations felt odd but were very soothing. I have osteoporosis and chronic neck pain from injuries over the years. I'm 70 and didn't expect relief, but i... See more

Rated 5 out of 5 stars

As most, I was skeptical at first. That is until my second day when I realized my pain was reduced by fifty percent. Yes, it's true! I'm now on day 6 and it's getting noticeably better. I definitely... See more

Rated 5 out of 5 stars

I have developed osteoarthritis in my neck from 2 car crashes several decades ago. I'm using the FisioRest neck massager as part of my pain management. The Artuvate Company recommends that you use it... See more


Company details

Written by the company

Artuvate was founded with a simple yet powerful belief: that health and well-being aren’t just gifts—they’re built with care, consistency, and the right tools. Our journey began by listening to countless stories of people struggling with pain, whether it’s the stiffness of the neck, discomfort in the back, or the weariness of everyday strain. We recognized that life’s challenges can take a toll, but we also believe in the power of solutions that truly work. That’s why at Artuvate, we blend innovation with empathy, creating products designed to ease pain and empower you to reclaim your comfort and confidence.


Contact info

4.2

Great

TrustScore 4 out of 5

614 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(614)

564 reviews in the last 12 months

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Rated 5 out of 5 stars

My Artuvate back and neck messagers

After having my item for a few months, one of my chargers broke and one of the blocks disappeared. Thank goodness I bought the lifetime warranty, as they mailed them out to me immediately.

Unfortunately, they are coming directly from China, but I'll wait the extra time needed to receive my replacements.

The Artuvate Team are a great customer service department, and I highly recommend purchasing the lifetime warranty to avoid any issues that come up.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Headache-free for the first time in years!

I have arthritis all over my body (who doesn't at 74 yrs) and it is particularly noticeable in my neck. I also have what the doctor called "hyperflexibility," which I describe as "my glue is loose." While bones don't completely dislocate, they do shift enough to pinch nerves and cause general mayhem if I don't watch what I'm doing. Having that ability to stretch in ballet and yoga was terrific, but now, I'm paying for it. If I don't maintain good posture or let my appendages droop during sleep, I wake up to find a bone has shifted in the night and my joints are misaligned, or "out of whack" as I usually describe it. I originally got the FisioRest neck massager for all of these reasons, and have been very happy with it. The heat, massage tension and variations, and the cushions all help realign, or at least loosen my neck so I can shift it all back into alignment.
Because it worked so well, I decided to try the pillow. It feels odd at first because the of slightly lower position of the back and the raised position of the front under the neck, but I adapted very quickly. For the first time in years, I am sleeping very well (on my back or either side, all are comfortable), and I wake without a headache, which, in itself, feels miraculous! I am extremely happy with these purchases and highly recommend your products.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Surprise results so quick

Didn't know what to expect as I have had neck problems for a lot of months now.
Been using it for 15 minutes everyday.
Didn't think much of it until I realised that I have begun to have fewer headaches.
I wasn't looking for any results for a few weeks at least.
Looking forward to seeing how things are after my first 30 days.

June 9, 2026
Unprompted review
Rated 3 out of 5 stars

Decent product

Decent product. Provides some relaxing pressure but not deep enough for me. One of the better pillow massage products I've used though. Worth a try.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Sceptical as I may have been

Sceptical as I may have been, ordered by mistake and needed to cancel the order. Even though there wasn’t an Option to cancel immediately afterwards, customer service responded professionally and believe it or not, a timely manner which is rare these days. Order cancelled, waiting on refund

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

I have suffered from a stiff neck for…

I have suffered from a stiff neck for ages. It made me dizzy when I got out of bed and after spending time looking down. I now have 15 mins per night with my Artuvate close my eyes and relax. I love it when it rolls up the back of my neck . After just one session I felt the difference. It is now part of my bedtime ritual.

June 5, 2026
Unprompted review
Rated 3 out of 5 stars

★★★☆☆ 3/5 Stars

★★★☆☆ 3/5 Stars
I had high hopes for this product, but it did not perform as marketed for me. While the vibration and heat functions are pleasant and provide some temporary relaxation, I did not notice any meaningful improvement in my forward head posture, neck alignment, or overall posture after using it.
One downside is that it must remain plugged in during use, which limits convenience and mobility. The setup and positioning can also be a bit awkward.
Overall, it may be useful for heat and massage relief, but if you're purchasing it specifically to improve posture or address neck alignment concerns, I would manage expectations. I've since ordered separate neck and back support devices to see if they provide better results.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, appreciate the status of order updates, arrived safely and easy to use. Enjoying the product so far, and I think it's making a difference in my neck and head tension!

May 21, 2026
Unprompted review
Rated 1 out of 5 stars

Zero Stars

If I could give this zero stars, I would. I have tried two or three times to reach out to say that this device is either defective or poorly made. Even though there is clearly power to the device, the buttons worked only erratically at first but now not at all for massage or heat. If I’d known this was coming from China, I never would have ordered it as it looks like a cheap knock off of the original.
I am asking for a full refund.

June 6, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam! A vibrating pillow. That’s it. There is no needing or massaging. I requested a refund given their risk free claim. However I understand that they intend to charge a restocking fee and shipping to china! This is not a risk free trial for a crappy product. It’s not even rechargeable. You have to have it plugged in. If they refund my money and honor their risk free claim then I will update my review.

June 5, 2026
Unprompted review

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