Artuvate Reviews 

615
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 547 reviews, reviewers had a great experience with this company. Many customers praise the product's effectiveness in reducing neck pain, improving range of motion, and enhancing sleep quality, often noticing immediate relief and appreciating its high quality and comfortable design. People also frequently highlight the excellent customer service for quick responses and accommodating assistance. However, some customers also noted that the product did not provide the expected relief or felt misleading about its advertised functions, with a few experiencing discomfort or headaches. Additionally, a small portion of people experienced quality concerns like a burning smell, faulty cords, or the product needing constant power connection, and some reported issues with customer service responsiveness.

What people talk about most

Product

Customers consistently note positive experiences with the product, with many expressing satisfaction and even... See more

Quality

People report positive experiences with product quality, with many reviewers praising its incredible... See more

User experience

Customers had positive experiences with user experience, finding the product easy to use and providing a... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, responsive, and... See more

Response time

Users describe positive interactions with response times, frequently praising the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the FisioRest pillow and feel like it really improved my neck range of motion within 2 uses. What I'm not a fan of is the constant emails saying I can get 50% off my next order when that does... See more

Rated 5 out of 5 stars

I started using the pillow last night and the vibrations felt odd but were very soothing. I have osteoporosis and chronic neck pain from injuries over the years. I'm 70 and didn't expect relief, but i... See more

Rated 5 out of 5 stars

As most, I was skeptical at first. That is until my second day when I realized my pain was reduced by fifty percent. Yes, it's true! I'm now on day 6 and it's getting noticeably better. I definitely... See more

Rated 5 out of 5 stars

I have developed osteoarthritis in my neck from 2 car crashes several decades ago. I'm using the FisioRest neck massager as part of my pain management. The Artuvate Company recommends that you use it... See more


Company details

Written by the company

Artuvate was founded with a simple yet powerful belief: that health and well-being aren’t just gifts—they’re built with care, consistency, and the right tools. Our journey began by listening to countless stories of people struggling with pain, whether it’s the stiffness of the neck, discomfort in the back, or the weariness of everyday strain. We recognized that life’s challenges can take a toll, but we also believe in the power of solutions that truly work. That’s why at Artuvate, we blend innovation with empathy, creating products designed to ease pain and empower you to reclaim your comfort and confidence.


Contact info

4.2

Great

TrustScore 4 out of 5

615 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(615)

564 reviews in the last 12 months

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Rated 5 out of 5 stars

A truly exceptional experience!

A truly exceptional experience!

I accidentally ordered the wrong item, and as soon as I realized my mistake, I emailed the company. They responded the very next day and resolved the issue immediately.
I have never experienced a company handling a problem with such understanding, professionalism, and ease. The entire process was quick, stress-free, and customer-focused.

100% Recommended!

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Enjoy the neck massage..pain is lessen…

I'm enjoying the neck massage; the pain has lessened now. It's still a work in progress, but I have no regrets about the purchase.Enjoy the neck massage..pain is lessen now..still work in progress. No regret with the purchase.I'm enjoying the neck massage; the pain has lessened. It's still a work in progress, but I have no regrets about the purchase.

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible company. Horrible product. But customer service - the worst!!!

Horrible company. Horrible product. the worst is customer service. Their emails bounce back and the only way to communicate is through the website form.. so they answer via email but you cant respond via email. I had to fill out the form about 10 times on their website. Its a nightmare. They charge 20% plus shipping to return. DO not believe any claims about fixing your neck problems, i have occipital neuralgia and it made it worse. You know the feeling when you realize you got scammed... this is what you will feel with Artuvate. Do not buy, Do not get involved. RUN!

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

We love our FisioRest and FisioBack…

We love our FisioRest and FisioBack massagers. We got the spine reset system and use both at the same time. we have been using them every day for a week now. I've noticed a big improvement in both my neck and lower back, in less pain and more mobility. I highly recommend these units.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

I received a very quick response when I…

I received a very quick response when I was asking to change my order and remove one product. I was honestly expecting it to be a big problem that would require frustration, but it was quick, simple and my refund was immediate! Thanks! I can't wait to get my order

May 31, 2026
Unprompted review
Rated 3 out of 5 stars

Vibration, not pressure

I like the back massager ok, but the neck one just doesn't work for me. It's all vibration. When I have neck and head pain, that just irritates everything more. I thought it was buying a pressure massager, not a janglinf vibration pad.

May 31, 2026
Unprompted review
Rated 1 out of 5 stars

Not what I expected!

Not what I expected! The heat is great! I could get that from a heating pad though!! The massage, if that is what you are calling it, is horrible! Imagine you have a migraine from neck pain…you expect this product to produce something relaxing and therapeutic. Instead you have a product that provides pounding and pulsing that actually made me feel worse! The product was expensive and took forever to be delivered! You should be ashamed of what you are selling !

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Used this company before and was very…

Used this company before and was very impressed with the product for massaging my neck that I bought the pillow which I’m equally impressed by , the company is great to deal with slight delay in receiving my first product but quicker with the 2nd , i would have no hesitation in recommending both products , my sore stiff neck has dramatically improved in a few weeks

May 30, 2026
Unprompted review
Rated 4 out of 5 stars

Worth the purchase

As other customers have mentioned, the massage feature takes a little getting used to since it varies in speed and pressure. Overall I find it a very good product which brings relief to my neck.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

My products arrived quickly and were…

My products arrived quickly and were great! The leggings provide a lot of support and move well. The sports bra helps correct my posture and gives me a nice amount of compression. I bought these to help with ehlers danlos symptoms and they are helpful for reducing my pain.

May 25, 2026
Unprompted review

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