Aruba Aloe EU Reviews 343

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their effectiveness and pleasant scents. Many appreciate the fast and efficient delivery service, noting that their orders arrived promptly and as expected. The overall service experience is frequently described as excellent, with people finding the ordering process easy and reliable. However, some customers encountered issues with the delivery service, such as packages being left in inconvenient locations or experiencing delays. A few people also mentioned unexpected customs fees for international shipments. Additionally, a small number of reviewers received incorrect products or found certain items to be too perfumed for sensitive skin.

What people talk about most

Product

People report positive experiences with product quality. Many consumers praise the products as amazing,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Order

Customers had positive experiences with order. Many reviewers praised the prompt delivery, with some... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the service as quick and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was great, delivery was fast and free for orders over €50. Packaging was also very good and the products always amaze me my favourite is the pure Aloe vera burn gel and the intensive care c... See more

Company replied

Rated 5 out of 5 stars

Ordered online and my package arrived faster than I thought. Aruba Aloe always efficient. Products have always been great quality. Love the deodorants because I don’t get allergic reactions to them an... See more

Company replied

Rated 5 out of 5 stars

Advised to me by a friend , some issues with my skin trough a salt /eye attack in my face ..this stuff works super . With in 3 days my skin looked " normal " again , using it every 2/3 ouhrs ..Read al... See more

Rated 5 out of 5 stars

Great service and very quick, recently went on holiday and and purchased some from the factory that actually makes this and I loved it so much that I wanted to get some more but didn’t know where to g... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Cosmetics Store

Written by the company

Founded in 1890, Aruba Aloe is one of the few Aloe companies in the world, that grows, harvests, and processes its own Aloe on-site. This Aloe, considered to be the finest Aloe in the world, is the base of an ever-growing collection of premium skin, hair & sun care. We pride ourselves on creating products with a plant that is so prominent in our island’s culture and heritage. Not to mention so unique in its countless benefits. Aruba’s Code of Arms even features an aloe plant in one of its quadrants-nicknamed ‘Island of Aloes’ in the 1920s. Aloe Vera marked Aruba’s first source of welfare and the quality of the Aruban Aloes have been the best in the World for more than 150 years already. "For 125 years we have grown our plants to produce the World’s Finest Aloe®" Aruba’s desert-like environment intensifies the aloe plant’s natural healing qualities and produces the earth’s most potent Aloe Vera Gel. We hand cut the leaf within hours of harvest to protect its rich and powerful nutrients. Our Aloe Vera Gel will help nurture and improve the overall health and well-being of your skin.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

343 reviews

5-star
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1-star

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fast response.

Fast response.

October 27, 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hi Sheila,
Thank you so much!
We’re glad to hear you’re happy with our quick response. 😊

Best regards,
Team Aruba Aloe

Rated 5 out of 5 stars

You get what you want and on the day…

You get what you want and on the day they say that you will receive it

October 23, 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thanks so much for your feedback! We’re happy to hear you got exactly what you wanted, right on time!

Team Aruba Aloe

Rated 5 out of 5 stars

Delighted to find it available in Europe

Was given a tube of this which was bought in Aruba. Very sad when it was finished. So delighted to get some more.

October 8, 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Dear Allison,
We’re so happy you found us in Europe! Thank you for your lovely feedback and for choosing us again.

Kind regards,
Team Aruba Aloe

Rated 5 out of 5 stars

Excellent service!

October 6, 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

thank you! We’re so glad you enjoyed our service!
Kind regards,
Team Aruba Aloe

Rated 5 out of 5 stars

High quality on time

Always high quality products delivered on time.

September 26, 2025
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Reply from Aruba Aloe EU

Hi Ralf,
Thank you! We’re glad you’re happy with our products and service—it’s our pleasure to deliver quality on time.

Kind regards,

Team SBT

Rated 5 out of 5 stars

The products of Aruba Aloe are very…

The products of Aruba Aloe are very good! They help my skin stay healthy!

October 2, 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you so much, Teuni! We’re thrilled to hear our products are helping your skin stay healthy. Your feedback means a lot to us!
Kind regards,
Team Aruba Aloe

Rated 5 out of 5 stars
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Dear Richard,

Thank you for letting us know that you are pleased with the quick response and delivery.

Best regards,
Team Aruba Aloe

Rated 5 out of 5 stars

Wonderful lotion and cream

Wonderful lotion and cream. Fast delivery to France.

August 28, 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Dear Annemiek, Good to know you are pleased with our products and fast delivery.

Best regards,
Team Aruba Aloe

Rated 5 out of 5 stars

Love the products for years now

Love the products for years now
Bought my first on Aruba,
Now order it online or bringh it home when i am on the island.
Love the extra discount online 😉

September 5, 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for sharing your experience with our products. We look forward to seeing you in the store when you’re on the island!
Best regards,
The Aruba Aloe Team

Rated 5 out of 5 stars

Best ever

We love It from out honeymoon till forever

September 4, 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hi Joanna, hope you Honeymoon lasts a lifetime!
Best regards,
Team Aruba Aloe

Rated 1 out of 5 stars

Return process is very bad- I asked 2…

Return process is very bad- I asked 2 times for a return label from customer service and no one helped me, just asked for why I want to send the product back, without enabling me tp send it back (it’s already quite bad that there is no return I can initiate without contacting customer support, but they are also not helpful at all)

August 21, 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Dear Macz,

Thank you for your message. I’m sorry to hear about the frustration you’ve experienced with the return process. I understand you ordered the wrong product. As mentioned in my previous message, the return form is already included inside your package. Please fill it out and place it inside the box before sending it back.

Alternatively, you can also mark the package clearly with “Return to Sender” and ship it back this way.

I truly regret that this solution did not meet your expectations, and I understand your concerns. Please let me know if you need any additional guidance on how to complete the return, and I’ll be happy to assist further.

Hello Macz, we are glad we could solve the issue .

Best regards,
Team Aruba Aloe

Rated 5 out of 5 stars

Sport Deodorant Extra Dry - Best deodorant EVER

Sport Deodorant Extra Dry - You guys, this is simply just the best deodorant in the world. I'm someone who doesn't really have bad odor or anything like that when I wear deodorant. One application and I can go all day without worrying about unpleasant odors. In Aruba, we went out in the evening and I quickly noticed that the heat and sweating did give me bad odor quickly. And I mean FAST. I'd go to the bathroom, clean myself, apply another thick layer of deodorant, and literally two minutes later, I smelled myself again. I was going crazy because I was staying in Aruba for 10 weeks for an internship and I certainly wouldn't survive 10 weeks like that. Bad smell is literally my biggest turn-off. I bought like seven new deodorants until I FINALLY found this fantastic one in the nice shops. It smells absolutely wonderful, and guys it's just A MA ZING. I've never had a bad sweat odor again in Aruba, and neither back home ofc. I bought it last September and it only ran out freaking yesterday!!! I'm so happy I'll never go back to any other deodorant so please never stop making it and never change the formula it's perfect.

August 30, 2025
Unprompted review
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Dear Masay,
Thank you for your kind words and for sharing your experience with our Sport Deodorant Extra Dry. That truly sounds like an everlasting love!
Best regards,
The Aruba Aloe Team

Rated 5 out of 5 stars

Great product, fast shipping.

I've been using their products for several years and they are relly good for my skin.
Prices are reasonable, especially if you wait for a coupon that comes quiet often.
Shipping is fast.

August 8, 2025
Rated 5 out of 5 stars

SPF 30/50

It is the best sunscreen That I know

July 29, 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Dear Anna Maria,
We’re so glad to know you’re protected against sunburn with our sunscreen. Stay safe in the sun and enjoy your time outdoors!
Best regards,
The Aruba Aloe Team

Rated 4 out of 5 stars

THE PRODUCT IS GOOD

the producet is good but I emailed with a question which still hadn't be answered.

July 14, 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hello Mags, please let us know when you sent us your question since we could not find any in your name? Thank you! Team Aruba Aloe

Rated 5 out of 5 stars

Very good service !

July 10, 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hello Peter, great to hear that you're satisfied with our service! Best regards,
Aruba Aloe

Rated 4 out of 5 stars

price are good 👍🏼

price are good .. I first tried your product when in Aruba!! That I can’t go each year to Aruba (fling from Germany) to experience.. Then it is good to be able to order an line!!

July 7, 2025
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Hello Lisa,
Thank you very much for your kind message! We really appreciate it.
Aruba Aloe

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