Aruba Aloe EU Reviews 343

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their effectiveness and pleasant scents. Many appreciate the fast and efficient delivery service, noting that their orders arrived promptly and as expected. The overall service experience is frequently described as excellent, with people finding the ordering process easy and reliable. However, some customers encountered issues with the delivery service, such as packages being left in inconvenient locations or experiencing delays. A few people also mentioned unexpected customs fees for international shipments. Additionally, a small number of reviewers received incorrect products or found certain items to be too perfumed for sensitive skin.

What people talk about most

Product

People report positive experiences with product quality. Many consumers praise the products as amazing,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Order

Customers had positive experiences with order. Many reviewers praised the prompt delivery, with some... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the service as quick and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was great, delivery was fast and free for orders over €50. Packaging was also very good and the products always amaze me my favourite is the pure Aloe vera burn gel and the intensive care c... See more

Company replied

Rated 5 out of 5 stars

Ordered online and my package arrived faster than I thought. Aruba Aloe always efficient. Products have always been great quality. Love the deodorants because I don’t get allergic reactions to them an... See more

Company replied

Rated 5 out of 5 stars

Advised to me by a friend , some issues with my skin trough a salt /eye attack in my face ..this stuff works super . With in 3 days my skin looked " normal " again , using it every 2/3 ouhrs ..Read al... See more

Rated 5 out of 5 stars

Great service and very quick, recently went on holiday and and purchased some from the factory that actually makes this and I loved it so much that I wanted to get some more but didn’t know where to g... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Cosmetics Store

Written by the company

Founded in 1890, Aruba Aloe is one of the few Aloe companies in the world, that grows, harvests, and processes its own Aloe on-site. This Aloe, considered to be the finest Aloe in the world, is the base of an ever-growing collection of premium skin, hair & sun care. We pride ourselves on creating products with a plant that is so prominent in our island’s culture and heritage. Not to mention so unique in its countless benefits. Aruba’s Code of Arms even features an aloe plant in one of its quadrants-nicknamed ‘Island of Aloes’ in the 1920s. Aloe Vera marked Aruba’s first source of welfare and the quality of the Aruban Aloes have been the best in the World for more than 150 years already. "For 125 years we have grown our plants to produce the World’s Finest Aloe®" Aruba’s desert-like environment intensifies the aloe plant’s natural healing qualities and produces the earth’s most potent Aloe Vera Gel. We hand cut the leaf within hours of harvest to protect its rich and powerful nutrients. Our Aloe Vera Gel will help nurture and improve the overall health and well-being of your skin.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

343 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fabulous shower gel and cream,

Fabulous shower gel and cream,
I have been suffering from itching and rashes for 2 years even paid to go private dermatologist and had every prescription possible,
I then found this cream I the drawer (which I had bought while in Aruba, ) applied it , and hey presto itchiness stopped immediately and so I ordered more and shower cream and itchiness not come back and rash has cleared up, so I have ordered large cream and 4 bottles of shower gel, magical highly recommend

March 17, 2025
Rated 4 out of 5 stars

Good products and very helpful staff

Good products and very helpful staff! :-)

February 11, 2025
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Reply from Aruba Aloe EU

Thank you for your kind feedback! We're delighted to hear that you love our products and that our staff was helpful. Your satisfaction means a lot to us, and we look forward to serving you again soon! :-)

Warm regards,
Aruba Aloe

Rated 1 out of 5 stars

Ordered lip balm and very disappointed…

Ordered lip balm and very disappointed that’s it’s now Vegan so not the lush creamy formula. The new formula is very dry & bitty, the company did not state the lip balm was a vegan product

February 10, 2025
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Reply from Aruba Aloe EU

Thank you for your feedback. We’re sorry to hear that you were disappointed with the new lip balm formula. As we previously discussed with you, we have decided to discontinue the lip balms.

We always strive to provide high-quality products, and we appreciate your honest input. If you have any further questions or need assistance, please don’t hesitate to reach out.

Best regards,
Aruba Aloe

Rated 5 out of 5 stars
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your fantastic feedback! We're delighted to hear that you’re happy with our product and the super-fast delivery. Your support means a lot to us, and we look forward to serving you again!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

It is good to have Quick delivery and…

It is good to have Quick delivery and 30% discount.
The gel are very good.

January 27, 2025
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Reply from Aruba Aloe EU

Thank you for your great feedback! We're happy to hear that you appreciated the quick delivery and the 30% discount. It’s also wonderful to know that you’re enjoying our gel products. We truly appreciate your support and look forward to serving you again!

Warm regards,
Aruba Aloe

Rated 2 out of 5 stars

Send the wrong cream

Send the wrong cream .
I like to habe After sun cream repair ! And You send only After sun !
I Love the repair Effekt !

January 27, 2025
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Reply from Aruba Aloe EU

Thank you for your feedback, and we sincerely apologize for the mix-up with your order. We understand how important the After Sun Repair cream is to you and regret that you received the wrong product.

Please reach out to our customer service team so we can find a suitable solution for you. Your satisfaction is very important to us, and we truly appreciate your support.

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Very speedy despatch and delivery

Very speedy despatch and delivery. Website easy to use. Item as good as the one I was given as a gift from Aruba!

January 27, 2025
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Reply from Aruba Aloe EU

Thank you for your kind feedback! We're delighted to hear that you had a great experience with our speedy dispatch and delivery, and that you found our website easy to use. It’s wonderful to know that your item matches the quality of the one you received as a gift from Aruba! We truly appreciate your support and look forward to serving you again.

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Excellent products

Excellent products. Timely delivery and guaranteed quality. So pleased to find you can access this on the net as my first experience of Aruba Aloe was when I visited the island some years ago.

January 22, 2025
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Reply from Aruba Aloe EU

Thank you for your wonderful feedback! We're so happy to hear that you’re pleased with our products, timely delivery, and guaranteed quality. It’s great to know that you first discovered us during your visit to Aruba and can now easily access our products online. We truly appreciate your support and look forward to serving you again!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

best aluminum free deodorant

best aluminum free deodorant. excellent shipping service. highly recommend

January 13, 2025
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Reply from Aruba Aloe EU

Thank you for your fantastic feedback! We're thrilled to hear that you love our aluminum-free deodorant and that you were pleased with our shipping service. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again soon!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

High quality products

High quality products, supports skin health. Even with super sensitive skin and Rosacea smoothing and calming.

December 24, 2024
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Reply from Aruba Aloe EU

Thank you for your wonderful feedback! We're so happy to hear that our high-quality products have been beneficial for your skin, especially with sensitivity and rosacea. Your satisfaction means a lot to us, and we’re delighted that our products provide soothing and calming effects. We truly appreciate your support and look forward to serving you again!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Fast delivery

December 19, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your feedback! We’re delighted to hear that you were happy with the fast delivery. Your satisfaction is important to us, and we look forward to serving you again soon!

Warm regards,
Aruba Aloe

Rated 4 out of 5 stars

The order came earlier than expected…

The order came earlier than expected which is good. The only gripe I have is that the ad offered free delivery but when I came to paying it cost me £11. I queried it and was told only for EU countries, but it didnt mention that at all on the advert. I needed the goods so reluctantly accepted it. But I wont be buying again as it makes my order double the price. Its not worth it anymore. I love the products but the postage kills it for me now.

December 17, 2024
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Reply from Aruba Aloe EU

Thank you for your feedback and for sharing your experience with us. We’re glad to hear that your order arrived earlier than expected, but we’re truly sorry for the confusion regarding the delivery charges. We understand how frustrating it can be when expectations don’t align with the final cost, especially as a loyal customer who loves our products.

Your concerns are very important to us, and we will review how we communicate shipping policies in our advertisements to ensure more clarity in the future. We value your support and hope that you’ll consider giving us another chance down the line. If you have further questions or need assistance, please don’t hesitate to reach out.

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

👍🏼perfect products

👍🏼perfect products, won‘t like to miss it

December 1, 2024
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Reply from Aruba Aloe EU

Thank you for your amazing feedback! We’re so happy to hear that you love our products and wouldn’t want to miss them. Your support means so much to us, and we look forward to serving you again soon! 👍🏼

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Super product

November 12, 2024
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Reply from Aruba Aloe EU

Thank you for your wonderful feedback! We’re thrilled to hear that you love our product. Your satisfaction means a lot to us, and we look forward to serving you again soon!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Aruba foot cream

This is the best footcream I have ever used. It may be a little expensive but well worth the cost. Delivery was quick but delivery charges are a little excessive.

December 3, 2024
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Reply from Aruba Aloe EU

Thank you for your kind feedback! We’re thrilled to hear that you consider our foot cream the best you’ve ever used and that you find it well worth the cost. While we’re glad the delivery was quick, we understand your concern about the delivery charges and truly appreciate your honesty. Your satisfaction is very important to us, and we’re grateful for your support. We look forward to serving you again!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Love these soaps

Love these soaps. I first bought them from shop in hotel in Aruba 4 years ago , love them so.much I now buy online. They lather up so love and the scents are divine. Plus the smell right to the last bit.
Yes they are a bit expensive but totally worth it. Just the postage puts the price up.

December 2, 2024
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Reply from Aruba Aloe EU

Thank you for your lovely feedback! We’re delighted to hear how much you love our soaps and that their rich lather and divine scents have kept you coming back since your visit to Aruba. It’s wonderful to know they bring such joy right to the last bit! We understand that postage can add to the cost, and we truly appreciate your continued support. Your satisfaction makes it all worthwhile, and we look forward to serving you again soon!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Fast and easy

Fast and easy! My absolute favourite when it comes to sun protection and after sun products (haven’t tried the others yet). Love love love them!

November 29, 2024
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Reply from Aruba Aloe EU

Thank you for your feedback! We’re so glad to hear you had a fast and easy experience and that our sun protection and after-sun products are your favorites. Your enthusiasm means so much to us, and we can’t wait for you to try more of our products—we’re sure you’ll love them too!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Service was amazing

Service was amazing. Was delivered so quickly and was well communicated! Would definitely recommend!

November 20, 2024
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Reply from Aruba Aloe EU

Thank you for your feedback! We’re so happy to hear that you had an amazing experience with our service. Fast delivery and clear communication are very important to us, and we’re thrilled we could meet your expectations. Thank you for recommending us—it means the world!

Warm regards,
Aruba Aloe

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