Aruba Aloe EU Reviews 343

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their effectiveness and pleasant scents. Many appreciate the fast and efficient delivery service, noting that their orders arrived promptly and as expected. The overall service experience is frequently described as excellent, with people finding the ordering process easy and reliable. However, some customers encountered issues with the delivery service, such as packages being left in inconvenient locations or experiencing delays. A few people also mentioned unexpected customs fees for international shipments. Additionally, a small number of reviewers received incorrect products or found certain items to be too perfumed for sensitive skin.

What people talk about most

Product

People report positive experiences with product quality. Many consumers praise the products as amazing,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Order

Customers had positive experiences with order. Many reviewers praised the prompt delivery, with some... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the service as quick and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was great, delivery was fast and free for orders over €50. Packaging was also very good and the products always amaze me my favourite is the pure Aloe vera burn gel and the intensive care c... See more

Company replied

Rated 5 out of 5 stars

Ordered online and my package arrived faster than I thought. Aruba Aloe always efficient. Products have always been great quality. Love the deodorants because I don’t get allergic reactions to them an... See more

Company replied

Rated 5 out of 5 stars

Advised to me by a friend , some issues with my skin trough a salt /eye attack in my face ..this stuff works super . With in 3 days my skin looked " normal " again , using it every 2/3 ouhrs ..Read al... See more

Rated 5 out of 5 stars

Great service and very quick, recently went on holiday and and purchased some from the factory that actually makes this and I loved it so much that I wanted to get some more but didn’t know where to g... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Cosmetics Store

Written by the company

Founded in 1890, Aruba Aloe is one of the few Aloe companies in the world, that grows, harvests, and processes its own Aloe on-site. This Aloe, considered to be the finest Aloe in the world, is the base of an ever-growing collection of premium skin, hair & sun care. We pride ourselves on creating products with a plant that is so prominent in our island’s culture and heritage. Not to mention so unique in its countless benefits. Aruba’s Code of Arms even features an aloe plant in one of its quadrants-nicknamed ‘Island of Aloes’ in the 1920s. Aloe Vera marked Aruba’s first source of welfare and the quality of the Aruban Aloes have been the best in the World for more than 150 years already. "For 125 years we have grown our plants to produce the World’s Finest Aloe®" Aruba’s desert-like environment intensifies the aloe plant’s natural healing qualities and produces the earth’s most potent Aloe Vera Gel. We hand cut the leaf within hours of harvest to protect its rich and powerful nutrients. Our Aloe Vera Gel will help nurture and improve the overall health and well-being of your skin.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

343 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best suncare ever.

Found the suncream during our Caribbean holidays. Never known one better.
Happy to get some % of the price very often. Easy order from dutch to german Country.

October 30, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your kind words and for sharing your experience! We’re thrilled to hear that you discovered our sunscreen during your Caribbean holidays and that you haven’t found one better. We’re glad you appreciate our regular discounts and that ordering from the Netherlands to Germany is easy for you. Your satisfaction is our priority, and we look forward to serving you again soon!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Good products!

October 21, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your feedback! We’re happy to hear that your order arrived quickly and that you’re pleased with our products. Your satisfaction is important to us, and we’re always here if you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

What a nice experience !

What a nice experience ! A pièce of Aruba directly in your House. Super quality !

September 9, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your wonderful feedback! We’re so happy to hear that you had such a great experience and that our products brought a piece of Aruba directly to your home. We’re thrilled you’re enjoying the super quality, and we’re always here if you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your wonderful feedback! We’re delighted to hear that you’re pleased with both our products and service. Your satisfaction is our top priority, and we’re always here if you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Absolutely gorgeous products so much…

Absolutely gorgeous products so much easier to order online than travelling to Aruba to purchase lol

July 29, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your wonderful feedback! We’re so glad to hear that you love our products and find it much easier to order online—although we agree, visiting Aruba is always a great experience, too! If you ever need anything, we’re here to help!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Everything okay

Everything okay, quick Delivery. Great Products

July 26, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your feedback! We’re happy to hear that everything went smoothly, with quick delivery and great products. Your satisfaction is our priority, and we’re always here if you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your great feedback! We’re thrilled to hear that you consider our sun protection one of the best. Your satisfaction means a lot to us, and if you ever need anything, we’re here to help!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Good and friendly service.Fast delivery…

Good and friendly service.Fast delivery when product was available.
Will order again.
Thank you. :-)))

July 11, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you so much for your kind words! We’re happy to hear that you had a good experience with our friendly service and fast delivery once the product was available. We look forward to your next order, and if you need anything in the meantime, we’re here to help.

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

All Perfect!!

Very Good!!

July 2, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your feedback! We’re delighted to hear that you had a very good experience. If you ever need anything, we’re here to help!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Reliable

Reliable, fast

June 10, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your feedback! We’re glad to hear that you find our service reliable and fast. Your satisfaction is our priority, and we’re always here if you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Wonderful

The best choise

June 10, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your great feedback! We’re so happy to hear that you feel our products are the best choice. Your satisfaction is important to us, and we’re always here if you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Fast and smooth deliveri

Fast and smooth deliveri and the product is very good. The deodorant suits my skin and doesn't itch at all. Recommended for sensitive skin.

June 10, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your wonderful feedback! We’re so glad to hear that the delivery was fast and smooth, and that you’re happy with the deodorant. It’s great to know that it suits your skin without causing any irritation, especially for sensitive skin. We truly appreciate your recommendation!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Great products, wonderful service

Great products, particularly love the face creams, special care lotion and the suncream.
Very quick delivery to the UK

May 27, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your fantastic feedback! We’re so happy to hear that you love our products, especially the face creams, special care lotion, and sunscreen. It’s great to know that the delivery to the UK was quick as well. If you ever need anything, we’re here to help!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Very happy

Fast delivery and quality as promised, not the cheapest but absolutely worth it

May 21, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your feedback! We’re glad to hear that you’re happy with the fast delivery and the quality of our products. While we understand we may not be the cheapest, we’re delighted that you find our products absolutely worth it. If you ever need anything, we’re always here to help!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Great and efficient

Great and efficient, superb product

May 13, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your kind words! We’re thrilled to hear that you find our products superb and appreciate the efficiency of our service. Your satisfaction is important to us, and we’re always here if you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Fast delivery

Fast response

May 8, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your feedback! We’re happy to hear that you received a fast response. Your satisfaction is very important to us, and we’re always here if you need further assistance!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Stil the same

I am from Denmark, and my daughter gave me a gift, your cream- a year ago, and it’s still the same. Great

May 6, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for sharing your experience! We’re so glad to hear that the cream your daughter gifted you is still just as great a year later. It’s wonderful to know our products have such lasting quality. If you ever need anything or want to explore more of our range, we’re here for you!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Quick and good

April 22, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your feedback! We’re happy to hear that everything was quick and good. Your satisfaction is important to us, and we’re here if you need anything!

Warm regards,
Aruba Aloe

Rated 4 out of 5 stars

Ordering experience was simple

Ordering experience was simple. Keeping track of the delivery not so simple. Would be nice to receive updates, especially since shipping too so long.

April 25, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your feedback! We’re glad to hear that the ordering process was simple, but we’re sorry to learn that tracking your delivery wasn’t as smooth as it should have been. We appreciate your suggestion for better shipping updates and will take it into consideration to improve our service. If you ever have any questions or concerns, we’re always here to assist you!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Amazing cream

Amazing cream! Ordering again for sure

March 18, 2024
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your great feedback! We’re thrilled to hear that you love the cream and are planning to order again. Your satisfaction means everything to us, and we look forward to serving you again soon!

Warm regards,
Aruba Aloe

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look