I tried Aruba Aloe gel when I was in Aruba a few years ago and it is excellent on itchy, sensitive skin. However it is a long and costly trip to Aruba even though it is a wonderful country when you ar... See more
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Everything was great, delivery was fast and free for orders over €50. Packaging was also very good and the products always amaze me my favourite is the pure Aloe vera burn gel and the intensive care c... See more
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Ordered online and my package arrived faster than I thought. Aruba Aloe always efficient. Products have always been great quality. Love the deodorants because I don’t get allergic reactions to them an... See more
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Sport Deodorant Extra Dry - You guys, this is simply just the best deodorant in the world. I'm someone who doesn't really have bad odor or anything like that when I wear deodorant. One application and... See more
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Company details
Written by the company
Founded in 1890, Aruba Aloe is one of the few Aloe companies in the world, that grows, harvests, and processes its own Aloe on-site. This Aloe, considered to be the finest Aloe in the world, is the base of an ever-growing collection of premium skin, hair & sun care. We pride ourselves on creating products with a plant that is so prominent in our island’s culture and heritage. Not to mention so unique in its countless benefits. Aruba’s Code of Arms even features an aloe plant in one of its quadrants-nicknamed ‘Island of Aloes’ in the 1920s. Aloe Vera marked Aruba’s first source of welfare and the quality of the Aruban Aloes have been the best in the World for more than 150 years already. "For 125 years we have grown our plants to produce the World’s Finest Aloe®" Aruba’s desert-like environment intensifies the aloe plant’s natural healing qualities and produces the earth’s most potent Aloe Vera Gel. We hand cut the leaf within hours of harvest to protect its rich and powerful nutrients. Our Aloe Vera Gel will help nurture and improve the overall health and well-being of your skin.
Contact info
Van Salmstraat 54, 5281RS, Boxtel, Netherlands
- +31 6 10276247
- customerservice@arubaaloe.nl
- arubaaloe.eu
4.7
Excellent
381 reviews
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Replied to 100% of negative reviews
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Excellent service and fast delivery
March 19, 2024
Reply from Aruba Aloe EU
Thank you for your kind words! We’re delighted to hear that you’re pleased with our excellent service and fast delivery. Your satisfaction is our top priority, and we’re always here to help if you need anything!
Warm regards,
Aruba Aloe
Reply from Aruba Aloe EU
Thank you for your great feedback! We’re thrilled to hear that you received your order quickly and that you’re happy with the superb quality of our products. Your satisfaction is our priority, and we’re always here if you need anything!
Warm regards,
Aruba Aloe
I bought this product last year on a…
I bought this product last year on a Caribbean cruise in Aruba. I bought two and one was empty even after several pumps. I sent an email to Aruba aloe vera which was forwarded to Aruba EU who they kindly sent me a replacement.
This was much appreciated
I only wish the bottle had a view window so you could see how much is in it.
February 26, 2024
Reply from Aruba Aloe EU
Thank you for sharing your experience with us! We’re sorry to hear that one of the bottles you purchased was empty, but we’re glad our team was able to resolve the issue and send a replacement. We truly appreciate your understanding and your feedback. The suggestion for a view window on the bottle is a great idea, and we’ll be sure to share it with our team for future improvements.
Thank you again for your support, and if you need anything, feel free to reach out!
Warm regards,
Aruba Aloe
My order didn’t take long at all and
My order didn’t take long at all and
was packed well .
February 12, 2024
Reply from Aruba Aloe EU
Thank you for your feedback! We’re glad to hear that your order arrived quickly and was well-packed. Your satisfaction is important to us, and we’re always here to help if you need anything in the future!
Warm regards,
Aruba Aloe
Reply from Aruba Aloe EU
Thank you so much for your wonderful feedback! We’re delighted to hear that you find the hand cream perfect—light and quickly absorbed, just as it should be. If there’s anything more we can do for you, don’t hesitate to reach out!
Warm regards,
Aruba Aloe
Beautiful effective products, efficient delivery
Visited Aruba Aloe when recently on holiday in Aruba. Beautiful products that really work. The Alhydran and after sun are amazing. Decided to buy more since returning home from the .eu website and was very impressive with the prices and the speed of delivery.
January 29, 2024
Reply from Aruba Aloe EU
Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed visiting Aruba Aloe during your holiday and that our products have worked well for you, especially the Alhydran and after sun. It’s great to know that your experience ordering from our EU website was just as positive, with prices and delivery meeting your expectations. We look forward to serving you again soon!
Warm regards,
Aruba Aloe
I love the products but not
I love the products. But im not ordering again. I dont know where the problem is with the company or with Fed ex but i never received the 1st order. After contacting the costumer service, they were quick to respond and refered me to Fed ex. Fed ex refered me back to Aruba Aloe after they said i must have received it. The company had to file a repport. They could have done that right after i told them that I never received the package. They send me the package together with my new orderand this time upon request also a trecking number. I wish it was finished here but a few days ago I received a bill from Fed ex thats supposed to be from the Swiss costums since I ordered to Switzerland. The bill ist half of what i payed for the products. Literally. Now i have to deal with that still even though i never saw the package. I guess a second bill is coming for the order i received. As I wrote: The products are great and i would buy more if the shipping process was better.
January 15, 2024
Reply from Aruba Aloe EU
Thank you for sharing your experience, and we sincerely apologize for the inconvenience you’ve encountered. We’re truly sorry that your experience with the shipping process and the customs charges was frustrating, and we understand how disappointing this must have been. While we’re glad to hear that you appreciate our products and that our customer service team was quick to respond, we regret that the issue wasn’t resolved as smoothly as it should have been.
We are committed to improving our processes and will take your feedback seriously to ensure that future orders are handled more efficiently. We appreciate your patience and hope we can regain your trust moving forward.
Warm regards,
Aruba Aloe
I love your products and buy it since…
I love your products and buy it since many many years
January 16, 2024
Reply from Aruba Aloe EU
Thank you so much for your continued support over the years! We're delighted to hear that you love our products and have been a loyal customer for so long. Your trust in Aruba Aloe means the world to us, and we look forward to continuing to provide you with the products you love for many more years to come!
Warm regards,
Aruba Aloe
Perfect service.
January 10, 2024
Reply from Aruba Aloe EU
Thank you so much for your kind words! We’re thrilled to hear that you had a perfect experience with us. Your satisfaction is our top priority, and we look forward to serving you again!
Kind regards,
Aruba Aloe
Great products
We know Aruba aloe since 2013 when we spent holidays in the carribean island, the products are great, and now is possible to order them also in Europe
December 27, 2023
Reply from Aruba Aloe EU
Thank you for sharing your experience and for being a loyal Aruba Aloe customer since 2013! We’re so happy to hear that you’ve enjoyed our products since your time in the Caribbean, and we’re thrilled that you can now easily order them in Europe. Your continued support means the world to us, and we look forward to serving you for many more years to come!
Warm regards,
Aruba Aloe
Reply from Aruba Aloe EU
Thank you so much for your kind words! We’re thrilled to hear that you were pleased with our quick response and perfect service. Your satisfaction is our top priority, and we look forward to serving you again soon!
Warm regards,
Aruba Aloe
Prompt & speedy service and reasonable…
Prompt & speedy service and reasonable discount. Love the Aruba Aloe face loction!
Parcel delivery service, FedEX, gave clear updates & delivery was on time!
December 21, 2023
Reply from Aruba Aloe EU
Thank you for your wonderful feedback! We're so pleased to hear that you enjoyed our prompt and speedy service, as well as the discount. It's great to know that you love our Aruba Aloe face lotion! We're also happy that FedEx provided clear updates and delivered your parcel on time. We appreciate your support and look forward to serving you again soon!
Warm regards,
Aruba Aloe
Bring back “Desert Bloom”!!! I absolutely love Aruba Aloe ~ visited…
I absolutely love Aruba Aloe ~ visited your farm on a family vacation and came home with many of your products. My absolute favorite products were the Desert Bloom line. I went to re-order “Desert Bloom” body mist and it looks as though it’s been discontinued ~ instead I ordered it’s replacement - “Island Remedy” body mist. Please, please, please bring back Desert Bloom!!! Island Remedy scent is not nearly as nice & unfortunately very disappointing. Don’t ruin a good thing ! It also looks as though you did a “rebrand” and maybe sold out to another company- I hope not. I love to buy local and small . Not big business. If so~ not as special!
November 22, 2023
Unprompted review
Reply from Aruba Aloe EU
Thank you so much for your heartfelt feedback and for sharing your experience with us! We're delighted to hear that you loved your visit to our farm and enjoyed our products, especially the Desert Bloom line. We truly appreciate your passion for supporting local businesses like ours.
We understand how much you loved the Desert Bloom body mist, and we're sorry to hear that the new Island Remedy scent isn't meeting your expectations. Your feedback is very valuable to us, and we will certainly share your thoughts with our product development team.
In the meantime, we’d love for you to explore our new line of body mists, which includes four different scents. We hope you find a new favorite among them!
Please rest assured, we remain a proudly local company dedicated to maintaining the unique qualities that make us special. Thank you again for your continued support and for being such a valued customer. We hope to bring you more of what you love in the future!
Warm regards,
Aruba Aloe
my products where lost in transport
my products where lost in transport, so I got quick answer and got new ones.
November 30, 2023
Reply from Aruba Aloe EU
Thank you for sharing your experience! We’re sorry to hear that your products were lost during transport, but we're glad that our team was able to assist you quickly and send replacements. Your satisfaction is very important to us, and we’re here to help whenever you need us!
Warm regards,
Aruba Aloe
I did not receive my parcel
November 24, 2023
Reply from Aruba Aloe EU
We sincerely apologize for the lack of response and for the inconvenience caused by not receiving your parcel last year. We understand how frustrating this situation must have been, and we are committed to making things right.
If this issue remains unresolved, please contact our customer service team directly so we can investigate the matter further and find a suitable solution for you. Your satisfaction is important to us, and we are here to help.
Thank you for bringing this to our attention, and we appreciate your understanding.
Warm regards,
Aruba Aloe
****CAREFUL ORDERING IF YOU LIVE…
****CAREFUL ORDERING IF YOU LIVE UK******
I have just received invoice for over £30 from Fed Ex for customs bill due to being outside EU. Makes order quite expensive especially when you’ve already spend a lot of money on the products. Contacted Aruba Aloe and they say that it’s out of their hands. Been a regular customer for years as well 😢
December 1, 2023
Unprompted review
Reply from Aruba Aloe EU
We’re very sorry to hear about the unexpected customs charges and understand how frustrating this must be, especially as a loyal customer who has supported us for so many years. Unfortunately, customs fees are beyond our control and are determined by local regulations.
We truly appreciate your understanding and your continued support. If you have any further questions or need assistance, please don’t hesitate to reach out to our customer service team. We are here to help in any way we can.
Warm regards,
Aruba Aloe
Fast delivery but I couldn't find my…
Fast delivery but I couldn't find my product on the homepage. I only found it via google which went directly into the right place on the homepage
November 30, 2023
Reply from Aruba Aloe EU
Thank you for your feedback! We’re glad to hear that you were happy with the fast delivery, but we apologize for the difficulty you had finding the product on our homepage. We appreciate you bringing this to our attention and will work on improving our website’s navigation to make it easier to find what you’re looking for. If you have any further questions or need assistance, please don’t hesitate to contact us.
Warm regards,
Aruba Aloe
Reply from Aruba Aloe EU
Thank you for your wonderful feedback! We’re delighted to hear that you found our service quick and efficient and that you’re happy with the product. Your satisfaction is our top priority, and we look forward to serving you again soon!
Warm regards,
Aruba Aloe
ARUBA ALOE-GREAT COMPANY
Using this natural product since years!
Its excellent!
All the deliveries work 100%-as ordered,on time.
November 26, 2023
Reply from Aruba Aloe EU
Thank you for your loyalty and for your wonderful feedback! We're delighted to hear that you've been using our natural products for years and find them excellent. It’s great to know that our deliveries have consistently met your expectations. We truly appreciate your continued support and look forward to serving you again soon!
Warm regards,
Aruba Aloe
no contact from company, not arrived, no tracking method
I tried to contact the company to apply a 20% discount as I could not apply it - no answer. I asked about cancelling the order - no answer.
Packages have still not arrived.
No way of tracking the package.
November 26, 2023
Reply from Aruba Aloe EU
We sincerely apologize for not responding to your queries last year and for the issues you faced with applying the discount, canceling your order, and tracking your package. We understand how frustrating this experience must have been, and we regret any inconvenience it caused.
If this matter is still unresolved, please contact our customer service team directly so that we can address it immediately and find a solution that works for you. Your satisfaction is important to us, and we are committed to making things right.
Thank you for your understanding and for giving us the opportunity to improve our service.
Warm regards,
Aruba Aloe
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