Aruba Aloe EU Reviews 

381
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them soothing, healing, and effective for various skin needs. Many consider the products to be excellent and a staple in their households, often becoming repeat buyers. People frequently highlight the fast and prompt delivery service, noting that orders arrive quickly and as expected, contributing to an overall amazing and efficient experience. However, some customers also noted issues with the delivery process itself, such as packages being left in collection boxes despite someone being home, or experiencing wrong deliveries. A few people mentioned having to chase their packages or experiencing wrong deliveries multiple times, leading to reconsideration of future orders.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction and calling them... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Quality

Customers had positive experiences with product quality, consistently praising the items as wonderful and... See more

Order

People report positive experiences with their orders, often highlighting quick delivery times. Customers... See more

Service

Users describe positive interactions with service, consistently highlighting its efficiency and speed. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried Aruba Aloe gel when I was in Aruba a few years ago and it is excellent on itchy, sensitive skin. However it is a long and costly trip to Aruba even though it is a wonderful country when you ar... See more

Company replied

Rated 5 out of 5 stars

Everything was great, delivery was fast and free for orders over €50. Packaging was also very good and the products always amaze me my favourite is the pure Aloe vera burn gel and the intensive care c... See more

Company replied

Rated 5 out of 5 stars

Ordered online and my package arrived faster than I thought. Aruba Aloe always efficient. Products have always been great quality. Love the deodorants because I don’t get allergic reactions to them an... See more

Company replied

Rated 5 out of 5 stars

Sport Deodorant Extra Dry - You guys, this is simply just the best deodorant in the world. I'm someone who doesn't really have bad odor or anything like that when I wear deodorant. One application and... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Cosmetics Store

Written by the company

Founded in 1890, Aruba Aloe is one of the few Aloe companies in the world, that grows, harvests, and processes its own Aloe on-site. This Aloe, considered to be the finest Aloe in the world, is the base of an ever-growing collection of premium skin, hair & sun care. We pride ourselves on creating products with a plant that is so prominent in our island’s culture and heritage. Not to mention so unique in its countless benefits. Aruba’s Code of Arms even features an aloe plant in one of its quadrants-nicknamed ‘Island of Aloes’ in the 1920s. Aloe Vera marked Aruba’s first source of welfare and the quality of the Aruban Aloes have been the best in the World for more than 150 years already. "For 125 years we have grown our plants to produce the World’s Finest Aloe®" Aruba’s desert-like environment intensifies the aloe plant’s natural healing qualities and produces the earth’s most potent Aloe Vera Gel. We hand cut the leaf within hours of harvest to protect its rich and powerful nutrients. Our Aloe Vera Gel will help nurture and improve the overall health and well-being of your skin.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

381 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(381)

158 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful products

Wonderful products
Shipping very fast

November 24, 2023
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you so much for your kind words! We’re delighted to hear that you love our products and that the shipping was fast. Your satisfaction is our top priority, and we look forward to serving you again soon!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

everything is perfect

November 24, 2023
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Reply from Aruba Aloe EU

Thank you so much for your wonderful feedback! We're delighted to hear that everything is perfect with your experience. Your satisfaction means a lot to us, and we look forward to serving you again soon!

Warm regards,
Aruba Aloe

Rated 1 out of 5 stars

I have still not received my order it…

I have still not received my order it seems to be lost with fed ex ? Poor communication, tried to contact fed ex about this but just ended up speaking to a robot. Then an email sent to me saying how I rate my products. I don’t even have my products !? Order number: 4746

November 14, 2023
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Reply from Aruba Aloe EU

We sincerely apologize for the delay and the frustration caused by the issues with your order from last year. We completely understand how disappointing it must have been not to receive your products and to experience poor communication with FedEx.

While we recognize this matter is from 2023, we would like to investigate what happened and ensure that such a situation does not occur again in the future. If the issue remains unresolved or if you still have not received your products, please reach out to our customer service team directly so we can provide a solution as quickly as possible.

Thank you for your patience and for bringing this to our attention. We are committed to making this right for you.

Warm regards,
Aruba Aloe

Rated 1 out of 5 stars

Bad experience

Bad experience with shipping, the package did not have all the necessary information and it took several days for the company to find my address. A shipment of 12 euros should be excellent

October 31, 2023
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Reply from Aruba Aloe EU

We’re very sorry to hear about your experience with the shipping, and we sincerely apologize for the inconvenience caused. It’s certainly not the level of service we aim to provide, especially with a shipping cost of 12 euros. We appreciate your feedback and will investigate this issue to prevent it from happening in the future. If there’s anything else we can do to make it right, please don’t hesitate to contact us.

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

I just love it*

October 16, 2023
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you so much for your enthusiastic feedback! We're thrilled to hear that you love our products. Your satisfaction means the world to us, and we look forward to continuing to serve you!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Excellent

Excellent. Short deliverytime

September 10, 2023
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Reply from Aruba Aloe EU

Thank you for your feedback! We're pleased to hear that you had an excellent experience and that the delivery was quick. Your satisfaction is our priority, and we hope to serve you again soon!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

The special care lotion from Aruba Aloe…

The special care lotion from Aruba Aloe is an amazing good product to solve dry skin issues. Highly recommended.

August 31, 2023
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Reply from Aruba Aloe EU

Thank you for your wonderful feedback! We're delighted to hear that our Special Care Lotion has helped with your dry skin and that you would highly recommend it. Your satisfaction is incredibly important to us, and we appreciate your support!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Great products

Great products, fast delivery, price performance is right

August 27, 2023
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Reply from Aruba Aloe EU

Thank you for your wonderful feedback! We're thrilled to hear that you’re happy with our products, fast delivery, and the value we provide. Your satisfaction is our top priority, and we look forward to continuing to serve you with the best!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

High quality products

High quality products, fast delifery and very good issues management. Can recommend the shop to 100%.

August 16, 2023
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Reply from Aruba Aloe EU

Thank you so much for your fantastic feedback! We’re delighted to hear that you’re pleased with the quality of our products, our fast delivery, and how we handle any issues. Your recommendation means a lot to us, and we look forward to continuing to provide you with great service!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Shopping was correct

Shopping was correct, but haven´t used the cream yet ,)

August 6, 2023
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Reply from Aruba Aloe EU

Thank you for your feedback! We're glad to hear that you had a smooth shopping experience. We hope you love the cream when you get a chance to use it! If you have any questions or need further assistance, please don’t hesitate to reach out.

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Great products from a great company

Great products from a great company, and customer service is always excellent. Regular special offers too. I discovered Aruba Aloe on a tour of the factory in Aruba last year and am more than happy to keep supporting them from here in the UK.

June 21, 2023
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed visiting our factory in Aruba and have continued to support us from the UK. It means a lot to know that you’re happy with our products, customer service, and special offers. Your support is truly appreciated, and we look forward to providing you with excellent service and products for many years to come!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Quick and exact

July 22, 2023
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Reply from Aruba Aloe EU

Thank you for your feedback! We're pleased to hear that you found our service quick and precise. Your satisfaction is important to us, and we look forward to serving you again in the future!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

All good

Received parcel as expected.

July 30, 2023
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Reply from Aruba Aloe EU

Thank you for your feedback! We're glad to hear that your parcel arrived as expected. If there’s anything else we can assist you with, please don’t hesitate to reach out. We hope you enjoy your products!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Ordered and delivered with days. Well packaged and great products.

July 12, 2023
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Reply from Aruba Aloe EU

Thank you for your fantastic feedback! We’re delighted to hear that you were happy with our quick delivery, careful packaging, and great products. It’s always our goal to provide the best possible service, and we’re glad we met your expectations. We look forward to serving you again soon!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Doctor

Fantastic cream

July 2, 2023
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Reply from Aruba Aloe EU

Thank you for your lovely feedback! We're delighted to hear that you find our cream fantastic. Your satisfaction is very important to us, and we hope you continue to enjoy our products!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Lovely product, easy to order & quick delivery

Very happy to find that I could order Aruba Aloe online after the bottle we bought on holiday in Aruba ran out. Easy to order to order online with quick delivery. Will definitely order again.

July 4, 2023
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Reply from Aruba Aloe EU

Thank you for your wonderful feedback! We're so happy to hear that you found it easy to order our products online and that your delivery was quick. It’s great to know you enjoyed our products so much after your holiday in Aruba that you decided to order again. We look forward to your next order and appreciate your continued support!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

'ARUBA ALOE' is my number 1 compagny…

'ARUBA ALOE' is my number 1 compagny overall for outstanding products & customer service for many years now ....
THANK YOU SO MUCH for doing a BIG differens ....

July 7, 2023
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you so much for your incredibly kind words and for being such a loyal customer over the years! We are truly honored to be your number one company for outstanding products and customer service. It means the world to us to know that we've made a difference for you. We look forward to continuing to serve you with the best we have to offer!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Makers of the worlds best aloe Vera…

Makers of the worlds best aloe Vera products

January 4, 2023
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you so much for your amazing compliment! We’re truly honored to be considered the makers of the world’s best Aloe Vera products. Your support and confidence in us inspire us to continue delivering the highest quality products. We look forward to serving you again soon!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Fast Delivery. Perfect Products;) THX

Perfect:):):) No more words needed;)

June 20, 2023
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Reply from Aruba Aloe EU

Thank you so much for your enthusiastic feedback! 😊 We're thrilled to hear that you're so happy with our products. If you ever need anything, we're here for you!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars
Aruba Aloe EU logo

Reply from Aruba Aloe EU

Thank you for your great feedback! We're delighted to hear that you were pleased with the quick delivery and the quality of our products. Your satisfaction is our priority, and we look forward to serving you again soon!

Warm regards,
Aruba Aloe

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