While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Not happy right now. Still haven't received RMA for wrong ink accidently ordered. Tried to use the return process and haven't had any luck getting a response. Can't use what I have. Still trying.

Rated 4 out of 5 stars

Great prices, good products and good delivery. I recently used a promotion code that stated "free delivery" in the email I received. But when I entered the promotion code, I did receive the product... See more

Rated 5 out of 5 stars

ASAP is helpful and honest. When I needed to replace a defective cartridge, they did so quickly and efficiently. Thanks! Update 7/21/2017: When my printer quit printing and I had to call Eps... See more

Rated 5 out of 5 stars

Best place for lowest price high-quality ink for your printer! Bonuses include totally reliable free and rapid delivery of order. Email receipt instantly received with payment, followed by emails conf... See more

Company details

  1. Toner Cartridge Supplier
  2. Computer Accessories Store

Information provided by various external sources

ASAP Inkjets offers discount inkjet cartridges and toner cartridges for Epson, Canon, HP, Lexmark, Brother and many other printers at enormous savings. When you compare our prices to local retail stores, you'll find you can save up to 80% in some cases by using our brand new compatible, or quality remanufactured ink cartridges -- Shipped free to your door, and backed by our 100% Guarantee! A typical person can easily spend a few hundred dollars per year on replacement printer cartridges -- a typical business will spend much more. Buying your inkjets and laser toner cartridges from us is an outstanding way to save money each and every time you need more printer ink!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

301 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

I have been happy with the products, and the delivery time is very fast.

February 21, 2015
Unprompted review
Rated 4 out of 5 stars

Canon carridges Pixma MG 5220

These cartridges are just as good and do a comparable printing as the Canon cartridges I normally buy at Walmart at a much higher price. I will continue to use the ASAP cartridges as long as they suit my needs. Good savings!

February 19, 2015
Unprompted review
Rated 5 out of 5 stars

ASAP INKJETS

I am very pleased with this product. The price was also very reasonable. Thank you for a discount product that wrks,

February 19, 2015
Unprompted review
Rated 1 out of 5 stars

Borderline scam company

I ordered toner and waited for a tracking number. It arrived several days later but did not link to any package. I called the company and Customer Service (CS) informed me the products were on backorder. I asked how I was able to have a tracking number for a package that contained backorder products and CS asked me to hold. Then I was told by CS the package was in transit but it would take 24 hours for the tracking info to be available. I informed CS that it had been over 48 hours. CS had no response. I informed CS that it had been nearly 2 weeks since my order and to please just credit my card since I no longer had time to wait. CS told me that it was not possible to do that and that I would need to receive the package then return it to them. CS also offered me 10% off my next order which I declined.
At that point, CS told me that in fact, I had to be home to sign for the package or it would be automatically returned. That was something I was not aware of, was not informed of and would have kept me from ever ordering. I was then informed by CS that it was my responsibility to keep track of my credit card statement to be sure the funds were returned after the package was sent back. But, since I am unable to track the package, have no idea if delivery has been attempted and doubt this company would actually be honest and return funds after the package makes its way back to them, I have written off this money for the moment and will wait 6 more weeks before filing a complaint with my credit card company.
Avoid this company.

February 19, 2015
Unprompted review
Rated 1 out of 5 stars

Your delivery sucks!

No review yet almost a month and I haven't received it yet! The thing was from Ca. went to NJ, now in MO. since the 12th. coming back from across country to WA.

February 18, 2015
Unprompted review
ASAP Inkjets logo

Reply from ASAP Inkjets

Very sorry about the issue on delivery of this order. It was shipped same day as it was ordered and shipped to the address that was provided, but there was a delivery error with USPS (https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9261293250802460290059) which we are investigating and will get this order refunded for you.

Rated 5 out of 5 stars

great company

excellent products, free shipping .User friendly web site. super quick shipper. Best price on internet

February 18, 2015
Unprompted review
Rated 2 out of 5 stars

Still no ink

Easy site to understand, easy to place an order and to make a payment. But still waiting for ink...waiting for ink...waiting for ink. If this is the norm for your delivery I will not reorder.

February 18, 2015
Unprompted review
ASAP Inkjets logo

Reply from ASAP Inkjets

Hello, your order was placed Feb 8 (Sunday) and shipped out Feb 9 (Monday) via USPS. With the Free Ground shipping option that you selected, we advertise 3-7 business day delivery (however most customers receive their orders in 2-3 business days). It depends on the USPS. In your case it took 6 business days considering there was a weekend and a 1 day USPS holiday (President's Day) during the transit period.

Rated 1 out of 5 stars

Not working try everything

Don't know what's wrong but will not work try everything on paper they send me can you tell me what's wrong

February 14, 2015
Unprompted review
ASAP Inkjets logo

Reply from ASAP Inkjets

Hello, we will reach out to you to see what the problem is so we can try resolve it for you as quickly as possible. In the meantime, since no specific were provided here, please look at this article as it is helpful in resolving around 95% of issues: http://bit.ly/1IirLXM

Rated 5 out of 5 stars

Yes! Great!

The cartridges were ready in five business day and none of that mess from the injection refill cap. Just replaced 3 cartridges today, its working like new.

It made my day!

February 12, 2015
Unprompted review
Rated 2 out of 5 stars

Timely delivery

My order was easy to complete online. The fulfillment was handled quickly and efficiently. I received my order in a short time. My only gripe is a problem with my online account. My login has been locked and the password reset failed. My request to customer support was off the mark and ineffective. I suspect the support function is not being given the proper level of importance. It didn't work well for me.

February 11, 2015
Unprompted review
ASAP Inkjets logo

Reply from ASAP Inkjets

Hello and sorry for the trouble you reported with logging in and with customer support which we will look into to see how we could have done better on our support. The link to request the password for the account is here: https://cart.asapinkjets.com/cic/forgotpassword.php
(please check in your spam folder in case the response does not make it to your inbox).

Rated 5 out of 5 stars

Speedy service

I ordered ink cartridges for my printer - ordering was easy - they arrived VERY quickly. I have not used them yet, but the last order from the company worked out fine so I'm anticipating no problems.

February 9, 2015
Unprompted review
Rated 4 out of 5 stars

totally unsatisfactory

I went to the web site for my Epson printer and thought I ordered ink cartridges. When the package came it was bottles of ink which I cannot use. Now I am in the process of sending them back. This is the only time I have had bad service from this company.

February 7, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look