Ascotts Group Limited Reviews 876

Always a pleasure, always a great experience and the work is carried to a high quality.

Mid term MOT, fast, efficient and friendly service. Willingly helped with other minor bodywork issues for no extra charge.

Just the best staff

Excellent service from the warm welcome to start to the professional service from the technicians

About this year‘s overhaul
After a bad attempt at trying to touch up my own front bumper, my taxi failed as the gentleman so kindly wrote “crude paintwork” Asscotts sprang into action Craig had my Taxi finished within two days, the reception team in the service department rebooked my taxi andAsscotts represented an it passed. Thank you to all the staff who helped me.

Great service as usual 👏

Very good service friendly customer service

From the ladies in reception to Wayne and Phil.. and then the mechanics.. Always fantastic service.

I had made an appointment for my cab to have an MOT, although they looked very busy I was seen on time and gone within the hour the staff helpful as always as I have been using Ascots for 20 years & would always recommend them.

The whole experience has been amazingly smooth . From making sure that we had the best information to finding us the best insurance for our business Louise has been amazing

Usual excellent service

My first ever visit to Ascotts,from now on anything I need regarding cab maintenance ,this is the only garage I will go to,genuine staff and felt very welcoming. Massive thank you to the gentleman who took his time to patiently explained me what needs to be done to the cab etc.

Was there for annual MOT, great service as usual. Staff are friendly and very efficient. A pleasure to deal with

The cab was booked in for a service, MOT and some investigation work as to why the rear reversing camera and sensors weren’t working properly. It’s a 25 plate cab so I was expecting the camera work to be done under warranty. I arrived on time and can’t fault the booking in process, I checked in with the reception staff and they said a service normally takes about two hours which I thought was absolutely fair enough after two hours I’ll check with the service desk. They said the MOT service was all done as was the meter but the camera and sensor issue needed further investigation. I was told at this point I’d be probably out of here in 20 minutes but I will have to rebook for the further investigation. I then waited another 45 minutes and returned to the service desk hoping that they may have been able to do something and that they were looking at the cab. I was told it would be back shortly, a further 45 minutes went by and after approaching the service desk a second time this time somewhat disgruntled the taxi hadn’t even been brought back from the MOT Centre! I then had to walk with a member of staff round to the MOT centre, after waiting in there for 4 hours, to pick up the cab - so in short, four hours plus travelling time for an MOT and service and no other work done. Basically a wasted day!

Always excellent. Highly recommended.

Great service highly recommended

Staff great.work carried out with no bother.easy visit.

I was at the garage for my vehicle yearly Overhaul......I received a voice reminder a day before the due date.
Everything went well.
I can't love this garage for less. The environment is so clean. The staff are top notch.