Asdatyres Reviews 18,635

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 990 reviews, reviewers had a great experience with this company. Customers frequently highlight the competitive pricing, often finding the best deals compared to other retailers. The ordering process is generally described as simple and straightforward, with a wide selection of tires available. Many appreciate the flexibility to choose a local garage for fitting, and the service from these fitters is often praised for being professional and efficient. However, some people were dissatisfied with issues related to additional charges for specific valves not mentioned during the online purchase, or problems with incorrect tire deliveries. There were also occasional reports of fitting appointments being delayed or tires not arriving, leading to inconvenience for customers.

What people talk about most

Service

Clients share ambiguous opinions on service, with many reviewers praising the excellent, quick, and... See more

Price

Reviewers mention positive feedback about price, consistently finding them competitive and favorable compared... See more

Staff

Customers consistently note ambiguous experiences with staff, with many praising fitters and customer service... See more

Product

Users describe ambiguous interactions with product, with some finding the process of buying tyres simple and... See more

Order

Reviewers highlight ambiguous aspects of order, with many finding the online ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good selection of tyres to chose from and my tyres are not the easiest size to find. Excellent price and a choice of 2 local garages for fitting. Tyre ordered Friday lunchtime with fitting slot booked... See more

Rated 5 out of 5 stars

Buying tyres clearly isn't a fun activity but Asda tyres had the best online price and I could choose a fitter nearby. The tyres were delivered 5 minutes late so I was asked by the fitter to ring Asd... See more

Rated 5 out of 5 stars

Great price and great communication when the mobile fitter had to rearrange the day due to a medical emergency. Went really smooth and was a real nice guy. Would recommend both Asda tyres and the mobi... See more

Rated 5 out of 5 stars

Online ordering process straightforward inc date of fitment. Service from garage was excellent, no waiting and very quick. Price from Asda very competitive. Would certainly buy from them again


Company details

  1. Tire Shop

Written by the company

ASDA Tyres sells over 250,000 tyres per year online through www.asdatyres.co.uk. For the best Tyre Savings and a full range of all premium brands, midrange and budget tyres visit us today. We will not be beaten on price! National fitting available.


Contact info

4.2

Great

TrustScore 4 out of 5

19K reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Awfully experience

Awfully experience. Ordered tyres for a time slot and date. Turned up and they said tyres hadn't been delivered. A phone call would have been nice.

Emailed customer service. They replied the first time but then ignored me after that.

I always give the benefit of the doubt with the delivery, if customer service would have responded I would be leaving a positive review. I re arranged with the tyre fitters direct and they sorted it. Asda just ignored me.

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

Horribile experience.

Horribile experience.
I had an appointment confirmed and when I went to the fitting centre, it was closed.
I called them and they say that we're not opening on that day.
I was not informed of that despite having received the confimation email. I cancelled the order and asked for a refund as I don't trust ASDA tyres anymore.
Very poor service and awful selection of fitting centers by ASDA tyres.
Not recommended at all.

May 10, 2026
Unprompted review
Rated 1 out of 5 stars

Professional Pricing Without Professional Standards

Booked 4 new tyres through ASDA Tyres at a cost of £599. Unfortunately the fitting experience fell well below what I would consider a professional standard.

The vehicle was being worked on in a car park supported only by a trolley jack with no axle stands visible, despite the safety-critical nature of the work. I also had to intervene after my request not to use an impact wrench on the locking wheel nut was ignored. Following the fitting, I had the wheel fixings checked independently and found the locking wheel nuts had not been torqued correctly.

I raised these concerns formally and provided photographic evidence. While responses were polite, there has ultimately been little meaningful outcome or accountability. The online chat process was also extremely frustrating, with delayed responses and poor communication throughout.

I understand that issues can occasionally arise with any company, however the true measure of customer service is how those issues are addressed and resolved. Unfortunately, in my experience, ASDA Tyres has fallen well short in that regard.

The tyres themselves are excellent, however based on this experience I would be hesitant to use both the fitting network and ASDA Tyres as a whole again in the future.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient, fair and excellent back up

Excellent typres at a very fair price - booked for (am Wednesday and confirmed as such. Tyres not there - but a call to Asda Tyres, where a helpful operator said they would be with me in a few minutes - they were - and I was out of the fitters some 25 minutes later and well before 10am - Thank you

May 6, 2026
Unprompted review
Asdatyres logo

Reply from Asdatyres

Thanks Martin, I will make sure the review gets to the agent you spoke with!

Rated 1 out of 5 stars

Good price, bad service

Asda tyres were a good price but they missed the delivery slot. So what ended up being a £40 cheaper tyre cost me £300 in airport transfers.

No compensation offered. Therefore recommend to AVOID.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Good value with prompt delivery

Good value with prompt delivery, the fitting was very easy with a booked time. Great fitter who took care to make sure there was no damage to the wheel, a pleasure to meet.
Certainly my best ever experience of getting a new tyre!
I will use ASDA again.

May 6, 2026
Unprompted review
Asdatyres logo

Reply from Asdatyres

Thanks Paul!

Rated 5 out of 5 stars

Easy

Easy, simple, value, quick.

May 6, 2026
Unprompted review
Asdatyres logo

Reply from Asdatyres

Thanks!

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