Asetek Racing Reviews 643

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 311 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent manufacturing and premium feel. Many also highlight the exceptional customer service, describing it as fast, responsive, and incredibly helpful, often going the extra mile to resolve issues. The delivery service is frequently mentioned as quick and efficient, with products arriving well-packaged and in perfect condition. However, some customers experienced issues with product defects, such as a non-functioning button or a faulty power supply, which required replacements. A few also noted that some products lacked physical manuals or had fragile components. There were also isolated instances of delayed deliveries or lost packages, though these were often attributed to the delivery company rather than the business itself.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and robust build of... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products are well-built with... See more

Customer service

Users describe positive interactions with customer service, often highlighting the team's responsiveness,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed. Many... See more

Service

Clients share positive opinions on service, highlighting the speed and effectiveness of customer support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Generally fast shipping and delivery that is important for me, someone who do not have patience. Very secure and great packaging, good support communitcai. Not too much of the reasons to lower the s... See more

Company replied

Rated 5 out of 5 stars

Product quality of manufacturing seems very good and you can feel when using it (La Prima wheelbase with Universal QR). Quite fast in terms of shipping, I ordered on 30.03 and package was at my door o... See more

Company replied

Rated 5 out of 5 stars

Recently I purchased quite a few things from Asetek Simsports. Unfortunately, one of the buttons for the wheelbase stopped working about a week after installation. I reached out on their discord to se... See more

Company replied

Rated 5 out of 5 stars

As an owner of the Asetek La Prima+, Invicta Thorp1 pedals, Initium and Forte rims, and the Asetek floor mat, I can say with absolute certainty that it’s one of the top-tier brands in sim racing. Thes... See more

Company replied


Company details

  1. Electronics Manufacturer

About Asetek Racing

Written by the company

Asetek is a global leader in mechatronic innovation and a Danish garage-to-stock-exchange success story.

Founded in 2000, Asetek revolutionized the PC cooling market with the innovative all-in-one liquid cooler and in 2021, Asetek Racing burst onto the sim racing scene with our groundbreaking hydraulic Invicta™ Pedals.

We have since expanded and are now offering steering wheels, direct drive wheelbases, and pedals in three different line-ups: La Prima™, Forte® and Invicta™.

Everything we do is based on three words that define Asetek Racing.

PERFORMANCE: Because racing is in our DNA. We want to win – and that's why Asetek Racing was founded in the first place. To develop sim racing hardware that can make you a better racer.

PRECISION: Going from PC cooling to sim racing gear may seem like quite the leap, but from an engineering perspective, the two are quite similar. We conquered the world of liquid cooling by excelling at ‘mechatronics’, which is the integration of mechanics, hardware, and software, and that is exactly what sim racing gear consists of.

PASSION: We are racers at Asetek Racing. Founder and CEO of Asetek, André Eriksen, has always had a burning passion for racing, and everything we do is based on real life racing and authenticity.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

643 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Asetek SimSports has been top tier…

Asetek SimSports has been top tier across the board. The build quality is exactly what you expect from a premium brand everything feels solid, precise, and engineered with purpose. The performance is on another level especially with the wheelbase and overall responsiveness it just feels connected and natural.

What really stands out though is their support. Any questions or small issues I had were handled quickly and professionally which makes a huge difference when you’re investing in high end gear.

You can tell they actually care about the product and the community. Between the hardware quality and the customer experience they’ve definitely set a high standard in the sim racing space.

March 6, 2026
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

Fast response and has resolved my issue…

Fast response and has resolved my issue within 4 days by sending me new parts

March 27, 2026
Unprompted review
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Unfortunately, issues can never truly be avoided, but we are happy that we got it resolved for you.

Have a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

Fantastic Equipment!

My purchases have been easy to make, shipping has been timely, and the equipment quality is first-class. My latest purchase is the extended travel kit for my Invicta brake pedal. Will install the new part today, test and adjust pedal travel, and then practice for tomorrow's online race.

March 4, 2026
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Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

I really appreciate the insightful…

I really appreciate the insightful replies, and helpful recommendations. I also love how quick they reply, even in different timezones! Really appreciate their professionalism and it shows in both service and product! 10/10 would buy again (maybe a wheelbase next 👀)

March 26, 2026
Unprompted review
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

Shipping was fast and nothing was…

Shipping was fast and nothing was missing. Just a simple ideal purchase.

March 3, 2026
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

Product ordered was exactly as…

Product ordered was exactly as advertised and delivery was fast.

February 2, 2026
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 1 out of 5 stars

Spent $25 because they could not send…

Spent $25 because they could not send me a single screw.

January 29, 2026
Asetek Racing logo

Reply from Asetek Racing

Hi,

I appreciate you taking the time to write this review and in detailed feedback. Also, I would like to apologize for any inconvenience.

Should you have any further concerns or require assistance, please don't hesitate to reach out to us via https://www.asetek.com/simsports/support/

Thank you for the feedback, which helps us improve. 💪

I wish you a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

T.H.O.R.P Gen2

After comparing both T.H.O.R.P systems (gen1/gen2) I can tell you the new one feels more refined, more predictable making trail braking technique easier and more consistent. Asetek really making a great product even better and the best part is they really listen to people's feedback, well done.

February 24, 2026
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Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 1 out of 5 stars

Terrible cancelation response

Ordered the wrong item, asked for cancellation within the hour, no cancellation and ended up paying more than half the original order just in shipping costs. Terrible service.

February 24, 2026
Asetek Racing logo

Reply from Asetek Racing

Hi,

I appreciate you taking the time to write this review and in detailed feedback. Also, I would like to apologize for any inconvenience.

Should you have any further concerns or require assistance, please don't hesitate to reach out to us via https://www.asetek.com/simsports/support/

Thank you for the feedback, which helps us improve. 💪

I wish you a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

Quality product

I ordered a Forte wheelbase; it arrived in a few days. Overall, I'm very pleased with the wheelbase. 18nm is more than enough for an awesome experience; I had to lower force feedback in most of the games. With RaceHub software, you can tweak its settings to feel every little detail transferred from the road.

February 21, 2026
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

We really appreciate it.

Have a wonderful day!

Full throttle ahead...

Best, Asetek SimSports

Rated 5 out of 5 stars

7th gen AM5 Asetek AIO pump Bracket

Worked perfectly on my NZXT Kraken z73 AIO. Bought in 2020 and it's still going strong. Just mounted it on a 9800x3d with a -20 PBO undervolt, and my idle temps are sitting pretty around 34- 38 C. Highly recommend if you're trying to reuse your old Asetek AIO, and it still has some life left in it.

January 22, 2026
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

It's fantastic

It's fantastic, my iRating is raising, it's much more fun to use and i can finally "feel" the car.

Special bonus for the friendly discord support <3

February 16, 2026
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

fast and friendly

Responsive, fast , friendly and competent customer support. Didnt receive the goods yet but expect nothing less than top notch, thanks !

March 9, 2026
Unprompted review
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

repairing in 6 working days

Hello Asetek,

Thank you for the ultra-fast processing.
Shipping to Denmark and back and repairing in 6 working days is already sensational.
Even a good steering wheel like the Asetek Forte can have dropouts, but has been eliminated and I would buy it again. Super quality.
Keep it up.

Greetings from Viernheim
by S. Potyka

March 9, 2026
Unprompted review
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Unfortunate things that require repair can happen, but we always do our best to get them done as quickly as possible.

Have a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

Great wheelbases and great customer service when problems occur

Ive own forte wheelbase and invicta pedals for over a year now and they have both been absolutely amazing. I've only ever had one problem but it got resolved very quickly. The invicta pedals have been absolutely problem free

March 7, 2026
Unprompted review
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

Upgrade from fanatec

Upgrade from fanatec ! Great product no issues since 2 years . Will continue to buy their gear for sure !

March 8, 2025
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

Asetek Asetek recently for Black Friday…

Asetek Asetek recently for Black Friday I bought a asetek forte formula wheel , and it was rattling and had a loose thumb encoder, I wrote customer service, and bam sent it back no charge, to Denmark and I’m in America so that’s a big thing we all hate those damn tariffs. And with in a week my wheel was back good as new . Customer support is awesome. That’s what you get when you go with Asetek!

February 17, 2026
Unprompted review
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

Exellent support

Exellent products and Exellent support.
One of the best,
Reccomended

March 3, 2026
Unprompted review
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

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