A Shade Greener Boilers Reviews 

448
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company, highlighting exceptional standards across all interactions. Customers frequently praise the helpful, polite, and professional staff for diagnosing and resolving boiler issues with remarkable speed. People deeply appreciate the consistently efficient customer service and prompt engineer visits that ensure complete peace of mind. Some reviewers were happy with the clear communication, friendly attitude, and detailed explanations provided during urgent callouts. Clients also noted that support agents and technicians consistently went above and beyond to arrange fast and reliable repairs. Consumers emphasize that dealing with the office team is always reassuring, making stressful situations much easier to manage.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that communication is helpful and friendly.... See more

Service

Users describe positive interactions with service, highlighting fast and efficient support from both office... See more

Customer service

Consumers find customer service to be exceptionally helpful and reliable. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an error code come up on the boiler and rang out of hours for help. Left a voicemail and the next morning got a call from Lee, who arranged for an engineer to come out to fix the problem - despite... See more

Rated 5 out of 5 stars

Rave Review for Rob Outstanding boiler service Rob was absolutely fantastic from start to finish. He arrived on time, parked sensibly without blocking anyone, and got straight to work. Polite, har... See more

Rated 5 out of 5 stars

Woke up this morning to my Shade Greener boiler not working. I've had it 13yrs now and this is the first time it's ever happened. Rang A Shade Greener and go through to someone straight away. Spoke to... See more

Rated 5 out of 5 stars

I was asked to check the fuse and on calling back, Scott was able to locate a technician who should be with me before noon today. He is an angel. Thank you, Scott. Engineer Rob came as arranged and... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

448 reviews

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No recent history of asking for reviews

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4.7

All reviews

(448)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Boiler not turning the heating on

Rang this morning as my boiler was not tuening the heating on. I spoke to Jodie who knew exactly what the problem was, and was able to help me over the phone. She went through each step slowly with me and helped me straight away. She eas very helpful and lovely to talk to.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Rob great

Thanks Rob.this guy was a gem to your business. Polite.friendly.and knew his job from back to front.thank you

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Had my boiler serviced today by Rob.
Received txt to say he'd be arriving within a set time, which he did.
Advised that pressure meter has not been set. Put in call to have this sorted out.
Rob was promp, tidy and polite

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

ASG called to confirm appointment…

ASG called to confirm appointment today.
Engineer Rob texted me of time expected to arrive at my home.

Rob did a thorough test and replaced all that neededto keep boikercworking well till next service in 2025.

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler service appointment

Spoke to Sarah about a difficulty with today's service appointment. She was professional, thoughtful, kind and understanding and helped me to completely resolve my difficulties. She made a difficult morning much brighter

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

The telephone was answered quickly

The telephone was answered quickly and boiler problem quickly resolved with a prompt visit within 24 hours and fixed. They all help to communicate ETA to ensure there was someone in. Happy with the service today.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Scott’s customer service was excellent. Helped solve the quick issue I was having with my boiler not kicking in and reassured me that I was using my thermostat correctly.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Very polite

Very polite. Explained what problem was and dealt with it according. Clean well mannered and very efficient. A credit to your company.
Thank you.
Mr Ged Armstrong.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Rob was helpful and let me know what was going on and what had gone wrong with boiler. Polite and courteous

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

Scott was so helpful he is a perfect gentleman and an asset to your team . We were so impressed with Scott’s expertise and how helpful and patient with my husband and I that he was .

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service today with Rob. He kept us informed of his arrival time....even arrived early! Issue fixed and guided us through new operating instructions. Thanks Rob

September 13, 2024
Unprompted review

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