A Shade Greener Boilers Reviews 

448
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company, highlighting exceptional standards across all interactions. Customers frequently praise the helpful, polite, and professional staff for diagnosing and resolving boiler issues with remarkable speed. People deeply appreciate the consistently efficient customer service and prompt engineer visits that ensure complete peace of mind. Some reviewers were happy with the clear communication, friendly attitude, and detailed explanations provided during urgent callouts. Clients also noted that support agents and technicians consistently went above and beyond to arrange fast and reliable repairs. Consumers emphasize that dealing with the office team is always reassuring, making stressful situations much easier to manage.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that communication is helpful and friendly.... See more

Service

Users describe positive interactions with service, highlighting fast and efficient support from both office... See more

Customer service

Consumers find customer service to be exceptionally helpful and reliable. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an error code come up on the boiler and rang out of hours for help. Left a voicemail and the next morning got a call from Lee, who arranged for an engineer to come out to fix the problem - despite... See more

Rated 5 out of 5 stars

Rave Review for Rob Outstanding boiler service Rob was absolutely fantastic from start to finish. He arrived on time, parked sensibly without blocking anyone, and got straight to work. Polite, har... See more

Rated 5 out of 5 stars

Woke up this morning to my Shade Greener boiler not working. I've had it 13yrs now and this is the first time it's ever happened. Rang A Shade Greener and go through to someone straight away. Spoke to... See more

Rated 5 out of 5 stars

I was asked to check the fuse and on calling back, Scott was able to locate a technician who should be with me before noon today. He is an angel. Thank you, Scott. Engineer Rob came as arranged and... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

448 reviews

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No recent history of asking for reviews

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4.7

All reviews

(448)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Leaking boiler

Jodie assisted me in getting an urgent appointment as my boiler was leaking. She was very understanding and put me at ease.

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Annual boiler service

Booked for the annual boiler service.
Our engineer Dom was punctual, very friendly and very efficient.
Explained what he had done and why and was done in no time.
Can't recommend him highly enough.
Thank you.

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Dom and Sarah

Dom very friendly, helpful when he serviced the boiler explained what to do if fault appeared again. Unfortunately it did, no fault if Dom, fitted a faulty part. Called and spoke to a very helpful and happy customer care team member Sarah, had Dom back replacing the faulty part by 1pm the same day. Fantastic improvement is service provided where I used to be scared to call as it was like trying to get past the Drs reception. But 100% grateful thanks to Sarah and Dom for giving me back faith in A Shade Greener

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Dom arrived bang on time. Was very helpful explaining how to use programmer and service completed.

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great reliable Company

Great reliable Company
I always receive notice when my boiler is due for service. I received a text before he arrives and is always prompt. Great job done every time, he always very respectful and friendly, asks if there are any issues and to get in touch if I need anything further. Great service Rob thank you.

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Dom the engineer came on time

Dom the engineer came on time. Was informed in the morning when to expect him, that counts for so much. He was friendly and respectful and did the job swiftly. Great communication from the office too. Booked appointment and confirmation received.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

I always receive notice when my boiler…

I always receive notice when my boiler is due for service. Dom sends a text before he arrives and is always prompt. Great job done every time, he always asks if there are any issues and to get in touch if I need anything further. Great service Dom thank you!

August 29, 2024
Unprompted review

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