A Shade Greener Boilers Reviews 

448
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company, highlighting exceptional standards across all interactions. Customers frequently praise the helpful, polite, and professional staff for diagnosing and resolving boiler issues with remarkable speed. People deeply appreciate the consistently efficient customer service and prompt engineer visits that ensure complete peace of mind. Some reviewers were happy with the clear communication, friendly attitude, and detailed explanations provided during urgent callouts. Clients also noted that support agents and technicians consistently went above and beyond to arrange fast and reliable repairs. Consumers emphasize that dealing with the office team is always reassuring, making stressful situations much easier to manage.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that communication is helpful and friendly.... See more

Service

Users describe positive interactions with service, highlighting fast and efficient support from both office... See more

Customer service

Consumers find customer service to be exceptionally helpful and reliable. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an error code come up on the boiler and rang out of hours for help. Left a voicemail and the next morning got a call from Lee, who arranged for an engineer to come out to fix the problem - despite... See more

Rated 5 out of 5 stars

Rave Review for Rob Outstanding boiler service Rob was absolutely fantastic from start to finish. He arrived on time, parked sensibly without blocking anyone, and got straight to work. Polite, har... See more

Rated 5 out of 5 stars

Woke up this morning to my Shade Greener boiler not working. I've had it 13yrs now and this is the first time it's ever happened. Rang A Shade Greener and go through to someone straight away. Spoke to... See more

Rated 5 out of 5 stars

I was asked to check the fuse and on calling back, Scott was able to locate a technician who should be with me before noon today. He is an angel. Thank you, Scott. Engineer Rob came as arranged and... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

448 reviews

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4.7

All reviews

(448)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt call out

I called with an issue of a screeching boiler. Jodie was very understanding and arranged for an engineer to attend within the hour. The issue, luckily, was a straightforward fix of a diverter valve and the boiler is now quiet again.
Superb service from start to finish. Thank you so much

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Been with asg for over 10 years

Been with asg for over 10 years. Service has always been up to scratch. Any call out required has always been dealt with efficiently. Had the same engineer for the past 5 years. Dom always does a great job with any repair or servicing. Polite efficient and knows his stuff.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Had an issue with my boiler and random…

Had an issue with my boiler and random the company and spoke to Scott who went through every scenario until he identified the issue and talked me through what to do. The issue was resolved and Scott even rang me back to check everything was OK. Excellent service and his support was second to none. Great company and excellent support

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

The person I spoke to - Scott

The person I spoke to - Scott, was very polite and helpful. He was true to his word and was able to find me an engineer to come out and resolve my boiler issues today - Bank Holiday Monday - thanks again Scott

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

A Really Professional Job

Dom was friendly, efficient, knowledgeable and clean up after the job.

He made sure I knew what he had done and that I could use the new control panel before he left.

I couldn’t have asked for more.

Great job Dom 👍

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Annual boiler service.

Annual service by Dom excellent service left him to it no fuss clean respectable and resolved few issues i had with boiler. Very happy

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

The engineer Dom text in advance to let…

The engineer Dom text in advance to let me know he was 15 mins away.
A very professional polite and knowledgeable person.
He knew there was a problem straight away after doing our annual service, very pleasant chap.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

To start with by mentioning Dom who was the engineer very professional throughout he has been doing our annual service for the last few years and each time always explains as he goes along if there's any issues.Dom is a credit to the work place and great customer service.I recommend using this service. Thank you

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Superb Technician

The technician (Dom) who came to service the boiler was brilliant, chatty and polite plus the work he's carried out before this has always been grade A.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Account restriction on property

MY Account was paid up in february and i thought everything was finished . I am moving house and found out this morning that the restriction was still registered with the land registary. I emailled 0800hrs today and by 1500hrs , Lee had emailled a few times, and now i have the restriction removed. Thanks Lee.

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

My recent annual boiler maintenance… by Dom

My recent annual boiler maintenance proceedure was carried out by Dom Theaker. He is professional, friendly and punctual, letting me know by phone that he is on his way to my location. I am always pleased when I know that my maintenance engineer will be Dom!

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler serviced by Dom

Had our boiler serviced by Dom today. Excellent service, Dom was very knowledgeable, rectified a problem we had straight away and explained everything clearly, very friendly . Highly recommended. Thanks Jan & Joe Harwood

June 26, 2024
Unprompted review

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