A Shade Greener Boilers Reviews 

448
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company, highlighting exceptional standards across all interactions. Customers frequently praise the helpful, polite, and professional staff for diagnosing and resolving boiler issues with remarkable speed. People deeply appreciate the consistently efficient customer service and prompt engineer visits that ensure complete peace of mind. Some reviewers were happy with the clear communication, friendly attitude, and detailed explanations provided during urgent callouts. Clients also noted that support agents and technicians consistently went above and beyond to arrange fast and reliable repairs. Consumers emphasize that dealing with the office team is always reassuring, making stressful situations much easier to manage.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that communication is helpful and friendly.... See more

Service

Users describe positive interactions with service, highlighting fast and efficient support from both office... See more

Customer service

Consumers find customer service to be exceptionally helpful and reliable. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an error code come up on the boiler and rang out of hours for help. Left a voicemail and the next morning got a call from Lee, who arranged for an engineer to come out to fix the problem - despite... See more

Rated 5 out of 5 stars

Rave Review for Rob Outstanding boiler service Rob was absolutely fantastic from start to finish. He arrived on time, parked sensibly without blocking anyone, and got straight to work. Polite, har... See more

Rated 5 out of 5 stars

Woke up this morning to my Shade Greener boiler not working. I've had it 13yrs now and this is the first time it's ever happened. Rang A Shade Greener and go through to someone straight away. Spoke to... See more

Rated 5 out of 5 stars

I was asked to check the fuse and on calling back, Scott was able to locate a technician who should be with me before noon today. He is an angel. Thank you, Scott. Engineer Rob came as arranged and... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

448 reviews

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No recent history of asking for reviews

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4.7

All reviews

(448)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

After my service was done yesterday my…

After my service was done yesterday my boiler was leaking from the tap where you fill the boiler, had to ring a shade greener to report this. I must say I was very impressed as they got a lovely man named Dom to come out within a hour and a half. This man was so helpful and is the only one that has ever put shoe covers on his shoes. He showed my home total respect, not many work men do this. All my carpets are expensive and cream.
He got the job done in no time at all. Thankyou Dom, I wish there was more like you

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Dom attended my home address and was able to identify the fault straight away. He explained fully how to operate the new panel. He was very polite throughout the repair.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler service

Our engineer Dom was on time, he serviced our boiler explaining what he was doing, and answering any questions we had. When he was finished he made sure that the area he was working in was left clean and tidy

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great service by Engineer Dom

Dom the engineer is a credit to the company explained everything he was doing very knowledgeable. Please send Dom again when boiler is due for next service. Nice friendly chap 👍👍

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Morning Dom has been a few times to…

Morning Dom has been a few times to service the boiler he fitted a new controller for my boiler and have had no issues as before that I had plenty ! He explains fully what he has done ! And cleans up after himself ! Nice friendly guy

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Annual Service

Our annual service carried out on time, quickly and very efficiently by the engineer, Dom. Good to have notification of when he would be arriving

May 22, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid


Avoid
Had someone out as not had hot water for few days, engineer came to repair and do full service.
I came home from work to find stil got no hot water and still broken

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler service

Dom was friendly and chatty. Explained what was happening and why. Work carried out promptly and efficiently. Lovely guy and a pleasure to have doing the service.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Engineer visit today no hot water

Had an error today no hot water. Went through the basic checks with the team, engineer Dom dispatched same day. Great engineer, sorted the problem quickly. Explained everything and left the area clean and tidy. Did my service at same time so one less thing to worry about. One happy customer

May 15, 2024
Unprompted review

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