A Shade Greener Maintenance (Solar) Reviews 2,642

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 638 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional demeanor, often highlighting their efficiency and extensive knowledge. The service provided is frequently described as excellent, with many people appreciating the prompt response times and the overall smooth experience. However, some customers also noted issues with contact, mentioning difficulties reaching the company or receiving impolitely worded emails. A few people expressed dissatisfaction with customer service, citing a lack of responsiveness or unhelpful interactions, and some experienced delays in scheduling maintenance.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Consumers find service to be positive, with many praising the efficiency, politeness, and knowledge of the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, polite, and... See more

Response time

Clients share positive opinions on response times. Customers consistently praise the quick and timely... See more

Customer communications

Users describe ambiguous interactions with contact. Some customers report positive experiences, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our solar panels stopped producing electricity and after a couple of days A Shade Greener contacted us to let us know, although we knew already from our smart meter monitor. We were told to reset a sw... See more

Company replied

Rated 5 out of 5 stars

I am blown away by incredible assistance from Shannon! My solicitor let me know one day before completion of my remortgage that we could not proceed without a Deed of Variation from A Shade Greener. I... See more

Company replied

Rated 5 out of 5 stars

I'm a landlord with a BTL property that had solar panels installed by this company before I purchased. Dealing with them and helping tenants deal with them has been really easy. Their responses are ti... See more

Company replied

Rated 5 out of 5 stars

We were recently contacted by ASG regarding a fault with the panels at our house, and a convenient appointment was arranged for an electrician to attend. Craig arrived exactly on time and was courte... See more

Company replied


Company details

  1. Solar Energy Company

Written by the company

A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 27% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

She was very pleasant and reassuring

She was very pleasant and reassuring. My mind is now at ease that everything is okay with the solar panels.

April 20, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Excellent service.

April 13, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Ricky was first class

Ricky was first class
Very helpful and knowledgeable

April 17, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

ricky was informative and helpful

ricky was informative and helpful

April 13, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Adam was very polite and…

Adam was very polite and efficient.Rectified problem quickly. No problems

April 17, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Very polite and friendly

Very polite and friendly. quick to sort out an appointment for the maintenance team to attend.

April 17, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Efficent clean and tidy electrican

Ricky phoned 30 min before arrival and was very polite he checked the system and carried out the wor quickly and efficently, once all work was complete Ricky ensured that all materials and the area was cleaned away and tidy. A very good service provided

April 17, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance LtdHi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Adam arrived well on time

Adam arrived well on time, was polite, very efficient and explained everything he was doing. He also checked that we knew and understood how to get the best results from the solar panels I.e when was best to use the electric, not to overload the usage and what electrical items would use more electricity. Great service!!

April 15, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Craig was pleasant and efficient

Craig was pleasant and efficient. He explained the cause of the problem and dealt with it.

April 16, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

I worked with Izabela Saldat and it was…

I worked with Izabela Saldat and it was a flawless process. She was very helpful, gave timely update and dealt with the matter promptly

April 16, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Thank you Craig

Thank you Craig for fixing my solar panels after months of issues, he quickly sorted the problem and I'm now up and running after months of issues. He was polite and helpful and it was a pleasure to meet him

April 16, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Very quick and helpful with a sale of a…

Very quick and helpful with a sale of a property. Always responded same day and in depth

April 15, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 1 out of 5 stars

Took 7 months to finally get a date for…

Took 7 months to finally get a date for my panels removing in order to get a new roof . They were really meticulous about the scaffolding being installed correctly at the back and side of the house, after paying extra for the scaffolding to be done to their specifications the men that came went up the scaffolding at the front of the house much to my annoyance. Their emails were worded quite impolitely as well .When they finally came the lads that came did a good job but the build up to it all was horrendous I wish we hadn’t got the solar panels now

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

We are in the process of buying a house…

We are in the process of buying a house that has solar panels on the roof, Izabella from a shade greener has been amazing at supporting our solicitor and keeping us up to date with any information, she has gone above and beyond to help us and we are extremely grateful.

April 15, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Great service.

The electrician, Ricky, arrived promptly having first advised his likely arrival time - much appreciated. He carried out the task at hand without issue and was helpful, knowledgeable, and friendly.

April 14, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Solar panel deed of variation

Dealt with Shannon from the legal department who was very helpful and quick to reply and assist me in the sale of a property for my clients. First time dealing with ASG's legal team and working in the legal field myself it is communication like that shown by Shannon which makes matters progress quickly and efficiently.

January 19, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 1 out of 5 stars

Worst costumer service I have ever dealt with

This is about customer service well the lack of. We have a dead bird under our panels as the agreement says we are not allowed to touch or modify in any way. All we have asked is the bird be removed and bird protection fitted to stop it happening again. If they were my panels this is what I would do but not allowed under their contract. All they have done on any communication is spout the legal this and legal that. Seems this will not make any difference with their attitude they don’t care less

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Enquiry

I had an enquiry and spoke to Izabela who sorted it quickly and efficiently really impressive

April 14, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Craig was amazing he came fully…

Craig was amazing he came fully prepared and know exactly what to deal with. Even since I moved to the property i don't know where the meter switch is. He showed me and explained how the solar panel works. Lastly the job was neatly done

April 14, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Craig was amazing he came fully…

Craig was amazing he came fully prepared and know exactly what to deal with. Even since I moved to the property i don't know where the meter switch is. He showed me and explained how the solar panel works. Lastly the job was neatly done

April 14, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

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