A Shade Greener Maintenance (Solar) Reviews 2,641

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 638 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional demeanor, often highlighting their efficiency and extensive knowledge. The service provided is frequently described as excellent, with many people appreciating the prompt response times and the overall smooth experience. However, some customers also noted issues with contact, mentioning difficulties reaching the company or receiving impolitely worded emails. A few people expressed dissatisfaction with customer service, citing a lack of responsiveness or unhelpful interactions, and some experienced delays in scheduling maintenance.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Consumers find service to be positive, with many praising the efficiency, politeness, and knowledge of the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, polite, and... See more

Response time

Clients share positive opinions on response times. Customers consistently praise the quick and timely... See more

Customer communications

Users describe ambiguous interactions with contact. Some customers report positive experiences, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our solar panels stopped producing electricity and after a couple of days A Shade Greener contacted us to let us know, although we knew already from our smart meter monitor. We were told to reset a sw... See more

Company replied

Rated 5 out of 5 stars

I am blown away by incredible assistance from Shannon! My solicitor let me know one day before completion of my remortgage that we could not proceed without a Deed of Variation from A Shade Greener. I... See more

Company replied

Rated 5 out of 5 stars

I'm a landlord with a BTL property that had solar panels installed by this company before I purchased. Dealing with them and helping tenants deal with them has been really easy. Their responses are ti... See more

Company replied

Rated 5 out of 5 stars

We were recently contacted by ASG regarding a fault with the panels at our house, and a convenient appointment was arranged for an electrician to attend. Craig arrived exactly on time and was courte... See more

Company replied


Company details

  1. Solar Energy Company

Written by the company

A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 27% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent and efficient service

April 13, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Moving home

We are in the process of moving home and our buyers solicitor had some queries that were raised over our solar panels (installation, ongoing maintenance etc). I had know idea of the answers so an email was sent to ASG’s legal department. They responded within 24 hours with all the answers, absolutely brilliant thank-you.

April 14, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Had issue with panels

Had issue with panels, engineer arrived the next week, lovely guy. Fixed the problem quickly no hassle. Great service

April 13, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Karen was Very easy to talk to and…

Karen was Very easy to talk to and informative

April 13, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Excellent experience yet again

Excellent experience yet again. Adam was helpful and friendly and even took time to get to know the dogs. Work was carried out quickly and efficiently without any fuss. Also took time to explain the best way to use the solar panels…superb service

April 13, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Ricky was Very polite and sorted the…

Ricky was Very polite and sorted the problem straight away and helped me u Deagan how it all works.

April 13, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

IZABELA IS FANTASTIC.

IZABELA IS FANTASTIC.

During a recent conveyance, Izabela was quick, thorough and extremely supportive to me and my solicitors.
She couldn't have been more kind, efficient or more respectful.

Thank you for your professionalism Izabella.

Nav.

February 12, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Adam is brilliant!

Adam was brilliant. Friendly and polite, he was great with my dog. I learnt so much about how my solar panels work, super knowledgeable and talked me through everything he was doing. Even better I managed to get a Saturday appointment and he arrived on time - thank you!

April 11, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Izabela Saldat was a star

Izabela Saldat was a star, was a great help and nothing was too difficult, dealt with everything so quickly, thanks again Izabela!

April 10, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Izabela was great dealing with my…

Izabela was great dealing with my query and acted very quickly on the matter! Would highly recommend!

April 10, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Great service

Karen answered all questions very well great service

April 10, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Professional and Efficient

I reported a fault and it was dealt with on the phone in a friendly and efficient manner. An appointment was made, and Adam attended at the appointed time and date. He was courteous, friendly and professional. The fault was rectified quickly and now all is well.

April 9, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Karen's charisma

Karen was very patient as we had a bad line inspections from her were excellent very pleasant voice and understanding lady

April 9, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Excellent service v helpful resolved on…

Excellent service v helpful resolved on the phone by talking me tho what I needed to do! Thank you 😄

April 8, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

10/10 to Izabela Saldat!

10/10 to Izabela Saldat in the legal department! Lovely to speak to and went above and beyond to deal with the work that went over to her. Thanks so much!

April 8, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Good customer service

Telephone answered promptly and the advisor was extremely helpful and professional.

April 8, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Izabela Saldat handled a Deed of…

Izabela Saldat handled a Deed of Variation for one of our clients and her speed and efficiency has been excellent. She replied to emails so quickly and managed to get the Deed registered with the Land Registry less than 24 hours after it was sent to her.

Thank you Izabela!

April 8, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Very Professional

We were recently contacted by ASG regarding a fault with the panels at our house, and a convenient appointment was arranged for an electrician to attend. Craig arrived exactly on time and was courteous and professional throughout.

He clearly takes great pride in his work and holds himself to very high standards. The job was completed quickly, cleanly, and with great respect for our home. We could not have asked for more.

April 8, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Craig had very good customer service …

Craig had very good customer service , showed me ,everything he had done , very good knowledge of his job , helpful 10 /10

April 8, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Diane was so informative and helpful

Diane was so informative and helpful. Thank you very much

April 7, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

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