While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

When I initially went into Ashbrooks in Yarm Helen impressed me with her local knowledge not only the area but my house and street! I got 3 estate agents to value my house and Helen really understood... See more

Rated 1 out of 5 stars

i have invested 150 000 GBP in their project one year ago. they told me that they will pay me back the amount plus interest , but they did not pay. i ask them several time via email, and WhatsApp, b... See more

Rated 5 out of 5 stars

Ashbrookes is the best agency i have dealt with so far! very easy to deal with and straight forward process - danny and harj assisted me moving into my property earlier than expected due to my previou... See more

Rated 5 out of 5 stars

Amazing to have Amy back on Yarm High Street where she belongs. About time!! Her passion for what she does never fails, but she also has the local knowledge required to deal with a more detailed cl... See more

Company details

  1. Real Estate Agents
  2. Commercial Agent
  3. Mortgage Broker

Written by the company

Ashbrookes are a local, dynamic, family run business with over 50 years experience across the team. We always operate around the needs of our customers to provide them a tailored service which delivers what they need and want. Ashbrookes are based in central Middlesbrough with multiple branches covering the whole of Teesside. Owners and management have combined experience both in sales and lettings. As experts in sales, lettings, commerical & developments, we guide our clients through an increasingly complex and competitive market ensuring their experience is smooth and hassle free.


Contact info

4.1

Great

TrustScore 4 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amy she’s a star

Amy Matthewman has been amazing lady. She’s found the perfect property for me at a difficult time. She’s been very supportive also extremely understanding I can’t thank her enough. First class service. Thank you very much Amy 👍👍 xx

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent estate agents

Excellent estate agents! Lottie has been exceptional and very helpful throughout the whole purchase process. I highly recommend.

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

THEY TOOK OVER MY PROPERTY TO SELL ON…

THEY TOOK OVER MY PROPERTY TO SELL ON MY BEHALF. IT DIDN'T TAKE LONG FOR THEM TO FIND ME A BUYER. THEY HAVE BEEN CORPORATIVE AND HELPFUL AS THE SALE PROCESSES WERE ON GOING.

LOTTIE, THE SALES REP HAS BEEN VERY INSTRUMENTAL, CHASING BOTH THE BUYER AND SELLER TO PUSH THE TRANSACTION OVER THE LINE AS QUICKLY AS POSSIBLE.

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

Lottie is the best agent at ashbrookes!!

I’ve dealt with Lottie when selling and buying all of my houses, I wouldn’t want to use anyone else! Lottie is extremely knowledgable and always available 24/7 to help with any questions I have. She sold my property within 2 weeks and gave me daily updates with feedback and statistics on how my property was preforming. Thank you so much Lottie ⭐️

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy customer!

Amazing to have Amy back on Yarm High Street where she belongs. About time!!
Her passion for what she does never fails, but she also has the local knowledge required to deal with a more detailed client base. Amy strongly believes in supporting the High Street. She lives local & knows most businesses along the High Street.
Amy has always taken time to ensure I fully understood the income potential for my investment purchases & is the ONLY agent in the area I know of who has holiday letting connections to increase income / yield.

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Very impressed

Popped into ask about a property and was very impressed with their customer service, knowledge and help in looking for a house, if i decide to sell my home i will be definitely using them. I also asked advice about selling a rental property we have, as I was tired of managing it myself with all the Landlord requirements now, it's a minefield making sure you are all upto date with legislation. I was that impressed with Amy and her knowledge I went back a week later and gave her the management of the rental property to do for us. Great knowledge, great fees, great business. Well done

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, working tirelessly to find us our perfect home and to make sure the whole process ran smoothly from start to finish. Would highly recommend Amy at Ashbrookes, nothing too much trouble. Thanks Amy!

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Amy the Sales & Lettings director…

Amy the Sales & Lettings director actually takes the time to speak with clients! She’s knowledgeable & even told me which of my portfolio not to sell yet as I wouldn’t achieve the correct money. All the other agents I spoke to told me to put them all on, which is obviously in their interest and not the best advice for me as a client. Amy advised Ashbrookes can manage works to get my property up to the best standard to sell & where my next purchases for Holiday let’s should be. Excellent knowledge. Never spoken to such an informed estate agent. Thank you Amy!!!

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Worked with Amy on a recent purchase. Went above and beyond for us, nothing was too much trouble. Would highly recommend.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Amy is amazing!!

Amy is amazing!!!
I’m not familiar with Ashbrookes really, but, if Amys involved them I’m involved!! She goes that extra mile, always, she listens and is so understanding of different situations. I’ve known her 20yrs+ and in all that time she’s always been proactive and professional, her knowledge of all things property is off the chart, amazing!!!

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Top Quality service

Thank you Amy at Ashbrooks. She gave provided us with an excellent service so far, she realised our aspirations in moving and gave us a thorough valuation and professional property listing with a clear marketing strategy which had already seen some promising buyers and followed up with prompt feedback. Highly recommend if you’re looking for a transparent service.

November 18, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look