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Rated 5 out of 5 stars

When I initially went into Ashbrooks in Yarm Helen impressed me with her local knowledge not only the area but my house and street! I got 3 estate agents to value my house and Helen really understood... See more

Rated 1 out of 5 stars

i have invested 150 000 GBP in their project one year ago. they told me that they will pay me back the amount plus interest , but they did not pay. i ask them several time via email, and WhatsApp, b... See more

Rated 5 out of 5 stars

Ashbrookes is the best agency i have dealt with so far! very easy to deal with and straight forward process - danny and harj assisted me moving into my property earlier than expected due to my previou... See more

Rated 5 out of 5 stars

Amazing to have Amy back on Yarm High Street where she belongs. About time!! Her passion for what she does never fails, but she also has the local knowledge required to deal with a more detailed cl... See more

Company details

  1. Real Estate Agents
  2. Commercial Agent
  3. Mortgage Broker

Written by the company

Ashbrookes are a local, dynamic, family run business with over 50 years experience across the team. We always operate around the needs of our customers to provide them a tailored service which delivers what they need and want. Ashbrookes are based in central Middlesbrough with multiple branches covering the whole of Teesside. Owners and management have combined experience both in sales and lettings. As experts in sales, lettings, commerical & developments, we guide our clients through an increasingly complex and competitive market ensuring their experience is smooth and hassle free.


Contact info

4.1

Great

TrustScore 4 out of 5

43 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Ashbrookes is the best apartment agency…

Ashbrookes is the best apartment agency I have ever worked with. Their team is highly professional, knowledgeable, and responsive. They went above and beyond to help me find the perfect apartment for my needs and budget.

I was especially impressed with how quickly and efficiently they were able to help me. I contacted them on a Monday and was able to move into my new apartment by the following Friday. They handled all of the paperwork and logistics for me, which made the process completely stress-free.

I would highly recommend Ashbrokes Agency to anyone looking for an apartment in the Uk. They are the best in the business!

October 23, 2023
Unprompted review
Rated 1 out of 5 stars

Beware! Unethical Housing Agency Engaging in Deposit Retention Tactics

I had a deeply disappointing and frustrating experience with this agency, and I feel compelled to share my negative experience to warn others about their unethical practices. As a student, I entrusted them with my housing needs, only to be taken advantage of when it came time to retrieve my deposit at the end of my tenure.

They find ways & means to retain students' hard-earned money. Throughout my tenancy, I took great care of the property, adhered to all agreed-upon terms, and left the place in the same condition as when I moved in. Despite this, I was stunned to discover that they were attempting to withhold a significant portion of my deposit without any valid justification and on top of it telling me that I must pay council tax as a student.

It is clear that the agency prioritizes profit over integrity and customer satisfaction. Their disregard for ethical business practices and their unwillingness to engage in fair and transparent dealings are deeply concerning. I strongly advise anyone considering renting through this agency to proceed with caution.

September 22, 2023
Unprompted review

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