No stars!!! Product not leather as advertised 100% polyester! It looks cheap and it’s a horrible nasty product. No shape too big it’s disgusting!!! Ashford & Clarke, Emily & her colleagues... See more
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Review summary
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Reviews shaping this summary
Sadly the same again.. Ordered a pair of trainers which have never arrived. Initially there was a apology (from Antonina…does she exist?} advising there was an issue with delivery service which the... See more
Ordered coat 5th December. Wish I’d read reviews first. Tracking company 4px shows parcel in China still 30 days later. All links listed in Ashford emails show as no longer valid. Three emails sent to... See more
Ordered a pair of Classic Polarized Sunglasses for Men – UV400 Protection – Scratch-Resistant Shipping confirmed the day after order placed One week later; nothing Two weeks later; nothing Th... See more
Company details
Written by the company
Who We Are Ashford is more than fashion – it’s a statement. We create modern clothing for women who know exactly what they want: style, quality, and confidence. Every piece in our collection is designed to be worn boldly – with ease, elegance, and purpose. Our Mission We believe clothing isn’t just about trends – it’s about identity. That’s why Ashford stands for clean silhouettes, refined fabrics, and timeless cuts that move with you – through moments, through moods, through seasons. Our Focus • Curated collections: Every item is selected, every detail considered. • Design with purpose: Stylish, wearable, elevated. • Dependability: Fast delivery, transparent service, real reviews. Why Customers Trust Us Our customers value the perfect blend of elegance, confidence, and practicality. From first click to final delivery – we keep things clear, fair, and focused on what matters: clothing that makes you feel your best. Ashford London – Find your style. Own the moment.
Contact info
1.2
Bad
312 reviews
Hasn’t replied to negative reviews
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Buyers beware
Buyers beware! Appears to be a scam. Order placed on the 6th of November and not delivered. I chased with their support desk and not got a response.
November 6, 2025
Unprompted review
DO NOT BUY HERE
DO NOT BUY HERE. This company steals your money and the items never arrive. And they never answer emails.
December 5, 2025
Unprompted review
I order blazer jacket from this company…
I order blazer jacket from this company in October until now , nothing has been delivered , i send emails all i got is we will get back to you in 3 working days. It is such a shame .
It seems this company does not exist . Beware do not buy from them . This company need to be reported .
October 12, 2025
Unprompted review
Poor quality AVOID
Poor quality, returned to NETHERLANDS!!! Cost £15
Dress returned to me after 3weeks
Awful company
AVOID
October 31, 2025
Unprompted review
Avoid at all cost scammers!
I ordered an item with this company at the beginning of November still not arrived the tracking has been stuck at the 6 of November and when contacting them I’m either getting no reply or that they will contact logistic and could take up to 3 days then hear nothing! Seems from the other reviews a lot are having the same experience. Joke of a company !
December 4, 2025
Unprompted review
The clothing has a unique look
The clothing has a unique look, .but its as comfortable as I though it would be looks great feels average
November 17, 2025
Unprompted review
SCAMMERS: AVOID AT ALL COST!
I ordered a coat on 9th October 2025 and as of 4th December 2025 I still haven't received it! I've contacted them several times, I sometimes get a response, on other occasions no reply. They are 100% a scamming operation and my advice to anyone thinking of purchasing from Ashford London Clothing is to AVOID AT ALL COST!!! They're also NOT based in London as their name would suggest.
*18/12/25 UPDATE*
Luckily enough I paid by credit card, so I had a good level of protection. My credit card company handled my claim for a refund and managed to get a refund in full. My overall experience with Ashford London Clothing was very problematic and I just can't recommend them in any way whatsoever.
October 9, 2025
Unprompted review
Cowboy company, DO NOT DEAL WITH THEM
No sign of my order and no tracking info after 10 days. Asked them to provide tracking proof but nothing and told I could not have a refund. No more messing about I got in touch with my credit card company, kept a full record of all communication, who got in touch with Ashford and suddenly I received a full refund.
November 8, 2025
Unprompted review
Only gave 1 star as no other option
Only gave 1 star as no other option! Ordered boots over 2 months ago and there has been no delivery or satisfactory response to my emails!
I have requested a refund but doubt will get this! Just do not order from this company!
14.01.26 - Update on my review above. I claimed a refund through my credit card and finally this has prompted Ashford Clothing to issue a full refund on my card. This is a very bad company and will only issue refunds if you make an official claim, otherwise you will never receive your order or a refund.
December 3, 2025
Unprompted review
Don’t touch them!
I ordered a pair of boots which, when they arrived were very poor quality. I emailed Ashford London and they replied by sending me a return address in the Netherlands!!They said I had to pay for return. I paid £15.85 at the post office, filled in the relevant customs forms and waited. I tracked the parcel. It ended up at Customs in the Netherlands but they wanted money to release it. I posted it on 22.10.25 and today Royal Mail returned the parcel to me. Do NOT order anything from these crooks!!
December 3, 2025
Unprompted review
Wish I had read the reviews before…
Wish I had read the reviews before ordering...ordered a winter coat on the 27th of October....no item and reply from customer services, so I will be contacting trading standards! AVOID
December 3, 2025
Unprompted review
Total scam
Total scam. Order has not arrived after 2 months. They started by replying to my emails but now they have stopped. Avoid!
December 3, 2025
Unprompted review
Fraudulent Company
Charged £50 for coat did not arrive no reply from customer service DO NOT BUY FROMTHIS COMPANY
December 1, 2025
Unprompted review
Avoid this company
Avoid this company. Hopefully you read this before placing an order. They just don’t deliver your order and ignore your emails. I didn’t wait for the clothes to arrive and many reviews on here say they are shocking quality if you do get them.
How is this company still trading! I put a claim in via my bank and they gave me my money back straight away. Good luck TR-ASHFORD CLOTHING in challenging my clawback, your company is a joke.
November 3, 2025
Unprompted review
Item never arrived- SCAM
Item never arrived. They have refused to give tracking information or refund. SCAM!
November 3, 2025
Unprompted review
Ashworth of London my arse
Ashworth of London my arse, all the way from china. 2 months still hasn’t arrived,
October 3, 2025
Unprompted review
Joke not company
I return the shoes because it was not what I saw on the picture. I follow all the instruction regarding the return.After one month the parcel came back,the addres was not unknow.
December 1, 2025
Unprompted review
Goods ordered never arrived
Ordered over a month ago. Emailed no reply..emailed again said they will get on to there logistic dept and to wait 3 working day. 5 days later heard nothing..awlful avoid.
December 1, 2025
Unprompted review
DO NOT BUY FROM THIS COMPANY
Ordered a ladies jacket,fortunately checked my bank statement.
Was horrified to see been charged for another product as well.i had not even ordered !!.
Checked customer services number..there was none..googled the company on trust pilot.
Was horrified further to see all sorts of completely negative feedback.
Contacted my bank,cancelled payment..
They had the brass neck to send me a threatening email demanding payment for extra charges etc..
Complete scammers and fraudsters..
DO NOT BUY FROM THIS COMPANY.ashford clothing,london..they are based in germany..
November 27, 2025
Unprompted review
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