Ashiana London Reviews 73

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Hi have bought many pieces from Ashiana and the quality and value for money is brilliant. I also get lots of compliments, and the price means I can have the layers of necklaces I love!

Rated 5 out of 5 stars

I had a few questions prior to ordering and these were answered swiftly which really helped. When i did place my order i received the item 2 days later which was fantastic as the item was a Christmas... See more

Company replied

Rated 5 out of 5 stars

Found company through Instagram. Ordering was easy and prompt delivery of products- hassle free. Ordered gold hooped earrings with 4 interchangeable charms which arrived in a useful velvet pouch. The... See more

Company replied

Rated 1 out of 5 stars

NEVER AGAIN!! Never received order due to customs problem (which is within the sender‘s sphere of responsibility). Have been informed that I will not be refunded unless they receive the parcel back fr... See more

Company replied

Company details

  1. Jewelry Designer
  2. Costume Jewelry Shop
  3. Handbags Shop

Information provided by various external sources

Shop Online - Luxury Boho Travel Accessories and Handmade Gold Plated Semi precious Gemstone Jewellery


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

73 reviews

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Rated 5 out of 5 stars

I absolutely love my new charms

I absolutely love my new charms. I have some already plus both gold and silver hoops. I mix and match all the time. These latest are my favourites. I work in retail and last week I wrote down the details for customers because they loved them too! Success 🙌🏻

June 15, 2022
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Reply from Ashiana London

Thank you so much for your lovely review. As a small team we love getting your feedback.

Rated 1 out of 5 stars

Awful service, wrong item sent

I have emailed twice as I received the wrong item and no one has replied. Terrible service.

June 14, 2022
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Reply from Ashiana London

We are so sorry that you have experienced issues. We looked into your query and your emails had been sent to an incorrect email address that wasn't ours. We have been in touch directly to help you. Customer service and our customer happiness is very important to us. We are glad we were able to solve your enquiry.

Rated 3 out of 5 stars

Disappointed 1st time buyer

I recently ordered a necklace from you. As I'd had an email from you offering 20%off on my first order I was disappointed to see in very small print that this offer excluded your classic collection.
At least I thought I would get 15% off as I had agreed to be on your mailing list but that didn't happen.
I have now paid full price for the item.
Not very impressed. I hope I like the necklace when it arrives!

June 4, 2022
Unprompted review
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Reply from Ashiana London

We are really sorry you had issues with your order. We are always on hand at support@ashiana-accessories.com with any queries relating to ordering and can help with any issues with the welcome offer.

Rated 5 out of 5 stars

Great service

When I saw an Insta blogger wearing your earrings with charms I knew I had to have them really unique and great service

May 25, 2022
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Reply from Ashiana London

Thank you so much, we hope you love the earrings as much as we do.

Rated 5 out of 5 stars

I accidentally sent my gift to the…

I accidentally sent my gift to the wrong address, and ashiana resent it for me when it had been returned. They were very helpful, and I love their products.

May 16, 2022
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Reply from Ashiana London

Thank you for taking the time to write such a lovely revew.

Rated 5 out of 5 stars

Gorgeous earrings

Daughter ordered these earrings as Mother’s Day present. Arrived on time and are gorgeous. Love them.

April 10, 2022
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Reply from Ashiana London

Thank you for the great review!

Rated 5 out of 5 stars

Loved the earrings!

Loved the earrings! Just the right size, small and neat. Well made and ideal for every day wear.

April 6, 2022
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Reply from Ashiana London

Thank you so much for the wonderful review.

Rated 5 out of 5 stars

beautiful jewelry

beautiful jewelry. I love to mix and match the bracelets.

March 28, 2022
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Reply from Ashiana London

Thank you so much for your five star review!

Rated 4 out of 5 stars

Wonderfully detailed items

Wonderfully detailed items. Very lovely design. Backs of earrings slightly too small and so they are hard to put on and take off. Somehow they look great but feel a little cheap as they don’t weigh anything! Really like them either way.

March 28, 2022
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Reply from Ashiana London

Thank you for your review, and letting us know about the backs of the earrings, If you would like a replacement pair of butterfly backs please email us at support@ashiana-accessories.com and we can send you another pair. We keep our earrings lightweight so they do not drag down the earlobe when wearing. So pleased you like them!

Rated 5 out of 5 stars

All good

All good, very pleased with my purchased.

February 7, 2022
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Reply from Ashiana London

Thank you so much! x

Rated 5 out of 5 stars

Great service

Great service. Amazing pieces of jewellery. Highly recommended.

January 7, 2022
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Reply from Ashiana London

Thank you so much!

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