Not used Ashley bearings before, but was pleasantly surprised by the experience. You can checkout as a guest, which is nice. The bearings were very good, and they arrived on time and packaged nicely.... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Very polite, very efficent. Didn't complain when I messed up the order and they had to change it for me! Clearer signage on the building would be appreciated, or something on the web-site to show it... See more
THese Trust pilot reviews about Business transactions!! I just bought some parts. straightforward they arrived, they fitted - they were what I ordered and expected. that's it. happy yo buy again -... See more
Excellent Bargain & Fast Courier Postage. Ldv maxus gear stick bushes, a little tuning up with a round file top hat bushes sorted sloppy gear linkage.
Company details
Written by the company
Ashley Bearings Limited are suppliers of Bearings, Power Transmission Equipment and other Associated Engineering Products to industry
Contact info
Unit 6, Factory Road, Upton Industrial Estate, BH16 5SL, Poole, United Kingdom
- 01202 746031
- sales@ashleybearings.co.uk
- ashleypower.co.uk
4.9
Excellent
255 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good fast delivery and great service
May 18, 2023
Great service
May 23, 2023
Product arrived on time and did the job.
April 29, 2023
Bearings purchase
The bearings that I purchased were of a particular size and helped me complete a project of mine.The communication, packaging,delivery and product was all of a high standard.Thank you Paul.
May 1, 2023
Nice website
Nice website, I found it straight forward to locate and order the parts that I needed, order delivered within the week.
April 30, 2023
Excellent variety of different size…
Excellent variety of different size bushes with the exact size I was after. Fast delivery and great price. Thanks
April 14, 2023
Well priced and speedy delivery.
April 6, 2023
Excellent friendly service
Excellent service from a company I had previously not heard of. I needed an obscure drive belt. They were able to help with my query, and despatched the required part same day - friendly and efficient.
March 22, 2023
10/10 so helpful
the guys at ashley power are super helpful. i have been rebuilding motorcycles from the ground up and they have helped me source all the bearings i need.
couldn't ask for more.
February 14, 2023
Unprompted review
Awful company - very poor customer service
Very little knowledge of the item I required. I explained what I the TYPE if item I required, THEY ORDERED the item for me based on THEIR OPINION of what they thought I required - which didn't work and was not suitable for my use. Blaze (the so called sales manager) then refused to refund the £700. AWFUL COMPANY I'D NEVER USE AGAIN!
Following your reply, My review of Ashley Power is true and accurate. This is NOT a business to business transaction at all. You are a business, I am a consumer. The law states very clearly that a consumer can return goods for a FULL refund where goods have been purchase over the phone or internet.
March 20, 2023
Unprompted review
Reply from Ashley Bearings Ltd
We would appreciate if you left us an honest truthful review. Some of the comments in your review are false. So we are left with no choice but to clear some of this up & defend our name.
Firstly: You called us and told us you needed a 3PH 11KW Inverter, as per your request this is what you were supplied at an IP20 rating, (Confirmed in the voice recording of the call you sent us), at no time did we make any recommendations to you.
Secondly: We have not refused to refund you £700. We stated our terms & conditions (Section 2) which you disputed, After seeking advice we agreed with your dispute. However as this transaction is business to business, & you had already received, opened & powered up the unit provided, we advised you that you are able to reject the item as faulty & that the relevant tests would be carried out. We also advised you the procedure that would follow under the circumstances of this being proved faulty or not faulty. (Should the item be tested and confirmed as faulty, a full refund would be processed)
Ashley Bearings Team
Reply from Ashley Bearings Ltd
Hi,
We will always try to assist customers wherever and whenever we can.
Thank you for your review.
Ashley Bearings Team
Finding the part I needed drive belt on the…
Finding the part I needed on the website was easy, as was the purchase process.
March 1, 2023
Reply from Ashley Bearings Ltd
Hi,
Thank you for your review.
Ashley Bearings Team
Reply from Ashley Bearings Ltd
Hi,
Thank you for your review.
Ashley Bearings Team
Excellent service from Ashley Bearings
Excellent service from Ashley Bearings. Good to find imperial sizes in their stock - really helped me out. Great telephone response as well. Thank you.
February 15, 2023
Reply from Ashley Bearings Ltd
Hi,
Thank you for your review
We are glad we could assist you
Ashley Bearings Team
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