We had a layover in Hong Kong and contacted Asia car service to see if we could get collected at the airport and taken to see sunrise over Hong Kong. Our lovely driver, Tommy, was waiting when we land... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We used your service for a four hour driving tour to see highlights of the city. We were very satisfied with the tour. Our driver, Roger Li, was accommodating, providing us with information about the... See more
We've been working with ACS for more than 5 years and they have been excellent. Their team has helped us with both FIT & Groups, coaches to sedans and even sourcing guides / local coordinators. They'v... See more
We used Asia Car Service twice during our recent visit stay in Hong Kong, once to take us from disembarking from our Cruise ship to a hotel, and several days later from the hotel to the airport. Every... See more
Company details
About Asia Car Service
Written by the company
Asia's Most Reliable Airport Transfer & Ground Transportation Service
Asia Car Service is a 24/7 airport transfer and private transportation service that offers individuals and businesses from all over the world comfort, safety, and convenience when traveling in Asia.
We provide private airport transfers, chauffeured car rental, and group ground travel solutions. All services include clean private vehicles, professional drivers, and expert local 24hr customer support.
Service is available at all major Asia airports in over 150 cities in 25 countries, including Japan, Korea, Hong Kong, Mainland China, Taiwan, Singapore, Malaysia, Philippines, Thailand, Indonesia, Vietnam, Australia, India, and The UAE.
As a full-service company, our aim is to provide the best all-around ground travel experience for our clients at competitive costs.
Easily book service online, or email us and we'll respond within a few minutes. Upon receiving your booking, our 24/7 team will follow up with full details and pre-service reminders. On the day of service, your driver will be waiting promptly for you with a name-sign. You can simply relax, and enjoy a comfortable safe ride with a professional driver.
Get an instant online quote to reserve your car with just a few clicks and receive immediate service confirmation, or contact our team by email to see how we can assist you today. We look forward to serving you!
Maximum Comfort Guaranteed
Easy, Safe, Convenient & Reliable Private Transportation Guaranteed
We guarantee a professional door-to-door service in 100+ Asia cities & airports. All with 24/7 customer service, car availability, great rates, simple booking and easy payment options.
Contact info
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Private car service from Seoul to Incheon Airport...
The driver arrived promptly and was very courteous. My only issue was the driver spoke no English - despite being assured he would. The car (Genesis) was immaculate and comfortable.
September 23, 2025
Excellent car service
Excellent car service. Punctual, reliable and smart, clean cars. We particularly liked having a buffer of extra waiting time at airport pick up.
September 27, 2025
Best transport experience I have ever…
Best transport experience I have ever had. Had to make a last minute adjustment. No oroblem. Very accommodating.
September 24, 2025
Excellent Roadshow Partner
They do very well with the roadshows - we've been using Asia Car Service in Tokyo for over 5 years. Very pleased with their service.
September 20, 2025
Van was very comfortable and driver…
Van was very comfortable and driver arrived on time.
September 24, 2025
Competent, Polite and Efficient.
My flight was delayed but when I managed to contact my Driver he seemed aware of this and was waiting with a sign identifying me at my destination. The car was a lovely upgrade and he helped with the luggage and drove us efficiently to our hotel, which was quite a distance. A polite and competent person.
September 20, 2025
was a last minute booking
was a last minute booking and they responded super quick and communicated effectively. Driver was great - superb service and i will use again.
September 23, 2025
Making the reservation was very simple…
Making the reservation was very simple online. We arrived at ICN slighly late, but our driver was there to take us to a different airport for our connection. We were delivered early and made our connection without a problem.
September 22, 2025
Asia Car Service Review
THE RESPONSE ON EMAILS WAS VERY QUICK AND PERSONNELL VERY KIND.
DRIVERS WERE ON TIME AND VERY PROFESSIONAL.
September 22, 2025
Easy to work with!!
Quick response time, easy to work with, very helpful, extremely flexible. We travel often and need ground transportation that is as fluid as our travel plans. Asia Car Service in Seoul exceeds that expectation!
September 21, 2025
Unprompted review
Driver was friendly and punctual
Driver was on time, communicated well, was very friendly and very helpful. The ride was smooth and we made good time. I was extremely happy with the service.
September 19, 2025
Appreciate the safe ride from Taipei to…
Appreciate the safe ride from Taipei to Taichung!
September 14, 2025
Reply from Asia Car Service
Hi Amy,
Thanks for taking the time to post your comments. We appreciate your positive feedback on your service and hope to serve you for any future ground travel needs!
Regards,
The ACS Team
Excellent easy to use service
Booked the service two days before travel. Excellent pre journey communication and day of trip. Pick up was smooth and hassle free just like the journey.
Would recommend.
September 13, 2025
Reply from Asia Car Service
Hi World Travels Team,
Glad the communication helped — we want you to feel looked after every step of the way.
Regards,
The ACS Team
Everything smooth
September 11, 2025
Reply from Asia Car Service
Thank you for your kind words! We’re glad to hear everything went smoothly and that our driver made your journey comfortable. We look forward to welcoming you again soon.
Reply from Asia Car Service
We really appreciate your feedback. We take pride in being punctual, professional, and courteous, so we’re happy to know this made a difference for you.
Excellent service
Excellent service, clean cars and very nice drivers. They stayed in constant contact with us which eased the stress of being in a foreign country. So glad we used this service multiple times.
September 10, 2025
Reply from Asia Car Service
Hi Theresa,
Always great to hear from happy customers. Thanks for trusting us with your ground travel, and hopefully we'll have the opportunity to serve you again in the future.
Regards,
The ACS Team
Great experience
Reliable and clear reservation communications. Timely pickup, helpful driver. Car was clean and comfortable and luxurious. Assisted with luggage at China customs.
September 6, 2025
Excellent service between Hong Kong and mainland China
We used Asia Car Service to take us across the border from Hong Kong to Shenzhen where we were boarding a cruise. The driver, Lin, arrived on time and was so courteous and helpful throughout the journey. He spoke excellent English and made, what could have been a challenging experience stress free. I would recommend this company.
September 5, 2025
Unprompted review
Reply from Asia Car Service
Hi Susan,
Thank you for your recommendation!
Glad that you had a stress-free travel experience - that's our aim : )
Hope you enjoyed your cruise! Look forward to serving you next time.
Regards,
The ACS Team
Driver was knowledgeable of the…
Driver was knowledgeable of the immigration system and informed us the process.
September 6, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.