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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with their orders, frequently reporting issues such as incorrect items, missing pieces, or orders that never arrived. The customer service was also a major point of contention, with many finding it unhelpful, unresponsive, and difficult to resolve problems. Some people were dissatisfied with the product quality, describing the fabric as cheap and the stitching as poor, often noting discrepancies between the actual product and its online representation. Conversely, a small portion of people were satisfied with their purchases, praising the quality of the fabric, the designs, and the accuracy of the products compared to the pictures.

What people talk about most

Product

Consumers find product quality to be ambiguous. Many reviewers praise the soft fabric, neat embroidery, and... See more

Quality

Users describe ambiguous interactions with quality. While some customers praise the excellent quality,... See more

Order

Customers consistently note negative experiences with order. Many reviewers report not receiving the product... See more

Customer service

People report negative experiences with customer service. Many consumers describe the customer service as... See more

Price

Reviewers mention ambiguous feedback about price. Some customers found prices reasonable, with items like... See more

Based on these reviews

Rated 1 out of 5 stars

I’m highly disappointed with the quality of Asim Jofa clothes. The fabric feels extremely cheap and nowhere near what you'd expect from a designer brand. Honestly, it seems like local market material... See more

Company replied

Rated 1 out of 5 stars

I placed the order on 7th august, on Asim Jofa webiste, paid online with my HSBC card, I never receive the order and not even my refund. Made several calls, wrote email, chat on whats app with... See more

Company replied

Rated 1 out of 5 stars

False Advertisement and Rip off! The clothes are not the same style how they look in the pics. Cheap material used and I wish I have seen the reviews of Asim Jofa earlier and would have never or... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Asim Jofa burst on to the Fashion scene as a breath of fresh air. Carrying on the legacy of his forefathers he started with a jewelry line, establishing the highly exclusive, one of a kind diamond boutique ‘The Diamond Gallery’. Having been certified in Design from the prestigious Central Saint Martins, Asim went on to create ripples in the fashion industry. He has achieved great acclaim for his various collections displayed on the runways in the fashion capitals of the world. He has been honored with IAFA International Asian Fashion Awards as the Best Designer Brand in 2012. In the same year Asim bagged the Collection of the Year award held by the Pakistan Fashion Awards. He continues to improve on perfection and in the future, Asim plans to create more buzz and dress Pakistani women fabulously, breaking fashion stereotypes along the way.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

223 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loved my outfit!

I've only purchased twice from asim jofa but I loved both my outfits. The quality was excellent as well as the stitching. Such lightweight and creamy texture with neat embroidery. I'll definitely purchase again.

February 6, 2026
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings, We are truly delighted to see that you loved both your outfits. It means so much to us that you appreciated the quality, stitching, and delicate details. We look forward to serving you again very soon!

For any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com

Warm regards,
Asim Jofa Team

Rated 5 out of 5 stars

Very Beautiful silk…

Very Beautiful silk Collection👍Absolutely Satisfied

March 27, 2026
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings Ms. Saba, We are truly delighted to see this! It means so much to know you loved our silk collection and had a satisfying experience. Thank you for your kind words!

For any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com

Warm regards,
Asim Jofa Team

Rated 5 out of 5 stars

Their soft fabric

Their soft fabric, color combination, 24hours helping service

October 10, 2025
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings Ms. Qurat-ul-ain, Thank you for appreciating our fabric, colors, and service. We truly value your support.

For any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com

Warm regards,
Asim Jofa Team

Rated 5 out of 5 stars

Very beautiful silk collection

Very beautiful silk collection, absolutely perfect for spring.

February 14, 2026
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings Ms. Mirub, Thank you for your lovely appreciation. We truly value your support.

For any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com

Warm regards,
Asim Jofa Team

Rated 4 out of 5 stars

We have been ordering from Asim jofa…

We have been ordering from Asim jofa unstitched collection for quite some time now.. always satisfied with the service they provide. The order is always delivered timely without any hassle and product quality is also accurate as depicted online. The customer service is also great and all issues are addressed timely.

March 14, 2026
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings Ms. fyeza, We sincerely appreciate your continued trust in our unstitched collection and are truly delighted to know that you are satisfied with our service, timely deliveries, product quality, and customer support. Your kind words mean a lot to us, and we remain committed to maintaining this level of excellence for you.

For any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com

Warm regards,
Asim Jofa Team

Rated 1 out of 5 stars

Fraud hai asim jofa helpline pe bat pe…

Fraud hai asim jofa helpline pe bat pe bhi nai karte or na he whatsapp pe parcel may saman pura bhi nai hota

March 1, 2026
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings Mr. Waqar, We sincerely apologize for any inconvenience caused with your order, helpline, or WhatsApp support. Please be assured that we take such matters seriously and aim to ensure all articles are delivered as per the order and website details.

We would like to check your order and assist you promptly. Kindly share your order details here or contact us via WhatsApp at +92 321 1244440, email at sales@asimjofa.com, or call 021 111 115 632 so our team can help resolve this quickly.

Warm regards,
Asim Jofa Team

Rated 5 out of 5 stars

Great experience so far!

My experience so far has been great. Everything comes exactly as its shown in the picture and the quality along with affordability is great too.

January 23, 2026
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings Ms. Amber, We are thrilled to know about your wonderful experience! It’s delightful to know that the quality, affordability, and presentation of our articles have met your expectations.

We always strive to provide the best service to our customers. Customers like you are the main reason we work hard to deliver excellent service. Your continued support is truly valued at Asim Jofa.

For any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com

Warm regards,
Asim Jofa Team

Rated 5 out of 5 stars

100 percent satisfy

Hello guyz i am Satisfy, km price my achi cheez milti hai, mainy kafi order deay hain, ap log bhe try kry,

February 19, 2026
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings Ms. Umaima, We are delighted to hear that you are satisfied with your purchase and found great value in it. Thank you for placing multiple orders and for recommending us to others.

For any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com

Warm regards,
Asim Jofa Team

Rated 5 out of 5 stars

The product was exactly the same as…

I've been a regular customer of Asim jofa from last year and the products are always exactly the same as shown in pictures

January 4, 2026
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings Mr Ali, We are truly grateful for your continued trust in Asim Jofa. It means so much to know that your experience has remained consistent and that our pieces meet your expectations every time. Your loyalty is deeply valued by our team.

For any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com

Warm regards,
Asim Jofa Team

Rated 5 out of 5 stars

It was my first experience from Asim…

It was my first experience from Asim jofa..am glad I received a very nice article ...fabric is nice material embellished work is nice...I love it

February 12, 2026
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings Ms Rikza, Thank you for sharing your experience with us. We are delighted to hear that you loved the fabric and the embellishment work on your article. Your appreciation means a lot to us, especially on your first experience with Asim Jofa.

We look forward to serving you again and ensuring every order brings you the same joy. Should you need any assistance in the future, you can reach us via WhatsApp at +92 321 1244440, email at sales@asimjofa.com, or our helpline at 021 111 115 632.

Warm regards,
Asim Jofa Team

Rated 5 out of 5 stars

Great experience with Asim Jofa.

Great experience with Asim Jofa.
Best product ever.
Thank you.

January 2, 2026
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings Mr. Safid Ullah, Your feedback made our day! Thank you for your kind words! We are delighted to hear that you had a great experience and loved your product. Your satisfaction means a lot to us.

We always strive to provide the best service to our customers. Customers like you are the main reason we work hard to deliver excellent service. Your continued support is truly valued at Asim Jofa.

For any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com

Warm regards,
Asim Jofa Team

Rated 5 out of 5 stars

I ordered it and the quality of fabric is good love it

The work was good i am happy with the quality of it

December 24, 2025
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings Ms. Suneeta, Thank you for your feedback! We’re glad to hear that you are happy with the quality of your order.

We truly appreciate your support and look forward to serving you again.

For any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com

Warm regards,
Asim Jofa Team

Rated 5 out of 5 stars

Best quality!!

The fabric, the designs—everything is awesome. Simply love it!!

February 11, 2026
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings Ms. Qudsiyah, Thank you for your wonderful feedback. We are truly delighted to know that you loved the fabric and designs. It means a lot to us to hear that you are happy with your experience.

Looking forward to seeing you again. For any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com

Warm regards,
Asim Jofa Team

Rated 5 out of 5 stars

Everytime I ordered there dressess they…

Everytime I ordered there dressess they sent me the best dressess overall quality is best

February 10, 2026
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings Ms. Minahil, Thank you for sharing your feedback. We are delighted to hear that you are happy with the quality of our dresses and that your experience with Asim Jofa has been consistently positive.

We always strive to provide the best service to our customers. Customers like you are the main reason we work hard to deliver excellent service. Your continued support is truly valued at Asim Jofa.

For any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com

Warm regards,
Asim Jofa Team

Rated 5 out of 5 stars

Excellent quality in reasonable price..

January 8, 2026
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings Ms. Saima, Thank you for your kind words and for appreciating the quality and value of our products. Your feedback made our day!

It truly means a lot to us to know that you had a satisfying experience. We look forward to serving you again soon.

For any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com

Warm regards,
Asim Jofa Team

Rated 5 out of 5 stars

The quality of Asim Jofa's fabric is…

The quality of Asim Jofa's fabric is great. This brand never disappoints me and always send the best quality fabrics.

January 5, 2026
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings Ms. Malaika, Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with the quality of our fabrics. Your trust and satisfaction mean a lot to us, and we look forward to continuing to bring you the best in every collection.

For any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com

Warm regards,
Asim Jofa Team

Rated 5 out of 5 stars

Awesome and reasonable prices 💯…

Awesome and reasonable prices 💯 satisfied and delivered on time.
Good Customer care team 👌

January 15, 2026
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings Ms. Aisha, Thank you for your wonderful feedback! We are glad to hear that you found our prices reasonable, your order was delivered on time, and our customer care team was helpful. Your satisfaction is our priority, and we truly appreciate your support.

Looking forward to seeing you again. Thank you for choosing Asim Jofa, for any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com

Warm regards,
Asim Jofa Team

Rated 5 out of 5 stars

Alhamdullilah satisfied with my order

Alhamdullilah satisfied with my order

December 31, 2025
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings Ms. Uqba, JazakAllah! We are glad to hear that you are satisfied with your order. Your feedback means a lot to us, and we look forward to serving you again.

We always strive to provide the best service to our customers. Customers like you are the main reason we work hard to deliver excellent service. Your continued support is truly valued at Asim Jofa.

For any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com

Warm regards,
Asim Jofa Team

Rated 5 out of 5 stars

Good quality ma shaa Allah

Good quality ma shaa Allah

November 15, 2025
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

Greetings Ms. Leena, We are delighted to hear that you are satisfied with the quality. Thank you for your kind words and for choosing Asim Jofa. Your appreciation means a lot to us, and we hope you continue to enjoy your purchase.

For any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com

Warm regards,
Asim Jofa Team

Rated 1 out of 5 stars

Pathetic brand

Pathetic brand
Totally polyester fabric
Third class brand
Never recommended

January 9, 2026
Unprompted review
ASIM JOFA logo

Reply from ASIM JOFA

We regret to hear about your experience and that the product did not meet your expectations. Customer feedback is important to us, and we’d like to understand this better. Please feel free to reach out to our customer support team on WhatsApp at +92 321 124 4440 with your order details so we can review the matter and assist you accordingly.

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