The item received was of excellent quality and just as described. Very quick shipping as well. Will definitely be back for my next treasure hunt.
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It was exactly as described. Absolutely met or exceeded expectation. I had a poor experience previously with another sellers, and so now I'm happy to be able to find the same bag well made. Thank you!... See more
Company replied
From start to finish, ordering from Asolf was simply exceptional. After I placed my order I immediately received my order confirmation email, that was promptly followed by another email from Alicia, w... See more
Company replied
Been a customer of Asolf for almost one year now and I have never had a bad experience. The quality is great and the customer service responsive.
Company replied
Company details
Written by the company
Welcome to the official Trustpilot x ASOLF page. We use your reviews of our products and customer service to improve our overall shopping experience. Democratizing the luxury market, one handbag at a time. Luxury quality without the luxury markup. Luxury should be defined by the quality of the product, not by the logo or the price tag. Our handbags and fashion accessories are made with the highest-quality real leather and hardware materials imported from Italy. Every item sold comes with a 12-Month Product Quality Guarantee and a 100-day Money Back Guarantee, no questions asked.
Contact info
Exchange Place, 53 State Street, 02109, Boston, United States
- +12729002814
- help@asolf.co
- asolf.co
Beautiful Bag!
This is my first purchase with Asolf and I love my bag so much! It's of such great quality for a good price.
August 1, 2024
Unprompted review
Excellent product
The item received was of excellent quality and just as described. Very quick shipping as well. Will definitely be back for my next treasure hunt.
July 29, 2024
Unprompted review
Been a customer of Asolf for almost one…
Been a customer of Asolf for almost one year now and I have never had a bad experience. The quality is great and the customer service responsive.
July 23, 2024
Unprompted review
Reply from Asolf
Hello Kate,
Thank you for taking the time to post a review. At ASOLF we are delighted that you’re happy with our product quality and customer service.
We sincerely appreciate your repeat business and valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Thank you!
It was exactly as described. Absolutely met or exceeded expectation. I had a poor experience previously with another sellers, and so now I'm happy to be able to find the same bag well made. Thank you!
July 20, 2024
Unprompted review
Reply from Asolf
Hello Loretta,
Thank you for taking the time to post a review. At ASOLF we are delighted that you’re happy with our product quality.
We sincerely appreciate your business and valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Immaculate service!
Immaculate service and fast shipping! I'm looking forward to my next purchase and experience.
July 10, 2024
Unprompted review
Reply from Asolf
Hello Julia,
Thank you for taking the time to post a review. At ASOLF we are delighted that you’re happy with our service.
We sincerely appreciate your business and valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Beautiful bag!
Easy fast experience. Arrived promptly and the quality of my bag was better than described.
July 9, 2024
Unprompted review
Reply from Asolf
Hello Eva,
Thank you for taking the time to post a review. At ASOLF we are delighted that you’re happy with our product quality and customer experience.
We sincerely appreciate your business and valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Reply from Asolf
Hello Anna,
Thank you for taking the time to post a review. At ASOLF we are delighted that you’re happy with our product quality.
We sincerely appreciate your business and valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Expectations met
Beautiful packaging. Prompt shipping. Product as described.
July 4, 2024
Unprompted review
Reply from Asolf
Hello Mya,
Thank you for taking the time to post a review. At ASOLF we are delighted that you’re happy with our product quality, packaging and that it arrived promptly.
We sincerely appreciate your business and valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
It was prompt and excellent service
I received my bag in one week and was updated all the time. I will definitely shop again in the future
July 4, 2024
Unprompted review
Reply from Asolf
Hello Evelyn,
Thank you for taking the time to post a review. At ASOLF we are delighted that you’re happy with our customer service.
We sincerely appreciate your business and valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Reliable
Beautiful bag, delivered fast. Their customer support was patient to answer my one million questions. Helpful & Recommended!
July 4, 2024
Unprompted review
Reply from Asolf
Hello Sophie,
Thank you for taking the time to post a review. At ASOLF we are delighted that you’re happy with our product quality and that it was delivered fast.
We sincerely appreciate your business and valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Everything went perfect
Great shopping experience. The bag was of great quality as I was hoping. Will use again!
July 3, 2024
Unprompted review
Reply from Asolf
Hello Valeria,
Thank you for taking the time to post a review. At ASOLF we are delighted that you’re happy with our product quality.
We sincerely appreciate your business and valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Scam
The paint started rubbing off of my Louis Vuitton Trianon within 3 days of use. They accused me of putting a chemical on it! Don't trust anything they say about their "luxury replicas"! Their return policy is a joke and they do not stand behind their products.
Update- I did not fail to provide any evidence that they requested from me. I did refuse to pay for a new bag. Who would be dumb enough to pay for a second when the first one wasn't legit? There is also NO evidence that I "misused" the bag as noted from Day #1. Isn't that the truth, Paul??
June 6, 2024
Unprompted review
Reply from Asolf
Hello Melissa,
Thank you for taking the time to post a review. At ASOLF we are disappointed to see your feedback.
You received the bag, and said that it was perfect on arrival. After 3 days you said the leather on the bag was rubbing off, and we looked into the matter in detail, and at each stage you failed to provide evidence of this.
Despite this, we offered to send you another bag at a significant discount, but you also refused this.
We offer a no questions asked money back guarantee, however this doesn’t apply to misuse as was evidently the case here, and we have written evidence from you to that effect.
Always pleased with the quality of the bags
Since I found this site, I have ordered 5 items, and have been pleased with every item.
July 1, 2024
Unprompted review
Reply from Asolf
Hello Catherine,
Thank you for taking the time to post a review. At ASOLF we are delighted that you’re happy with our product quality.
We sincerely appreciate your repeat business and valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
They do not refund as claimed
They do not refund a bag that has clearly quality issues. Are only nice and polite as long as you „play along“ and accept everything they offer.
June 29, 2024
Unprompted review
Reply from Asolf
Hello Ollya,
Thank you for taking the time to post a review. At ASOLF we are disappointed to see your feedback.
You received the bag, and confirmed several times in writing that you were pleased with it. Then, after a long time you communicated that you would like a refund for issues which weren’t present on the bag, and which had also never been previously mentioned by you.
We offer a no questions asked money back guarantee, however this doesn’t apply to a change of mind after the bag has been clearly used.
We are sincerely sorry that you feel this way.
The bag was awesome, just as described.
I was hoping for the best and planning for the worst, but have to say that the quality not only met but also exceeded my expectations. A well earned 5 stars from me.
June 10, 2024
Unprompted review
Reply from Asolf
Hello Brooke,
Thank you for taking the time to post a review. At ASOLF we are delighted that you’re happy with our product quality.
We sincerely appreciate your business and valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
A perfect shopping experience
A perfect shopping experience. The product was great quality, and it arrived in 8 days from the date I received my order. I plan to recommend.
June 7, 2024
Unprompted review
Reply from Asolf
Hello Westin,
Thank you for taking the time to post a review. At ASOLF we are delighted that you’re happy with our product quality and the delivery time.
We sincerely appreciate your business and valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Another excellent purchase from Asolf
Just as with my first purchase, excellent bag with excellent service. Well done!
June 6, 2024
Unprompted review
Reply from Asolf
Hello Olivie,
Thank you for taking the time to post a review. At ASOLF we are delighted that you’re happy with our product quality and customer service.
We sincerely appreciate your repeat business and valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Love my purchases!
I have been an Asolf customer since last year. I have purchased several bags and a wallet, and have never been disappointment.
June 5, 2024
Unprompted review
Reply from Asolf
Hello Heath,
Thank you for taking the time to post a review. At ASOLF we are delighted that you’re happy with our product quality.
We sincerely appreciate your repeat business and valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Best quality ever!
First time purchasing from Asolf! The bag I received was way beyond my expectations! Can't wait to make future purchases.
June 4, 2024
Unprompted review
Reply from Asolf
Hello Oliver,
Thank you for taking the time to post a review. At ASOLF we are delighted that you’re happy with our product quality.
We sincerely appreciate your business and valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
I had a great shopping experience
I had a great shopping experience. I love my bag, the leather is soft and smells great. Thank you for the excellent service too.
June 3, 2024
Unprompted review
Reply from Asolf
Hello Nova,
Thank you for taking the time to post a review. At ASOLF we are delighted that you’re happy with our product quality and the overall shopping experience.
We sincerely appreciate your business and valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
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