The item received was of excellent quality and just as described. Very quick shipping as well. Will definitely be back for my next treasure hunt.
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It was exactly as described. Absolutely met or exceeded expectation. I had a poor experience previously with another sellers, and so now I'm happy to be able to find the same bag well made. Thank you!... See more
Company replied
From start to finish, ordering from Asolf was simply exceptional. After I placed my order I immediately received my order confirmation email, that was promptly followed by another email from Alicia, w... See more
Company replied
Been a customer of Asolf for almost one year now and I have never had a bad experience. The quality is great and the customer service responsive.
Company replied
Company details
Written by the company
Welcome to the official Trustpilot x ASOLF page. We use your reviews of our products and customer service to improve our overall shopping experience. Democratizing the luxury market, one handbag at a time. Luxury quality without the luxury markup. Luxury should be defined by the quality of the product, not by the logo or the price tag. Our handbags and fashion accessories are made with the highest-quality real leather and hardware materials imported from Italy. Every item sold comes with a 12-Month Product Quality Guarantee and a 100-day Money Back Guarantee, no questions asked.
Contact info
Exchange Place, 53 State Street, 02109, Boston, United States
- +12729002814
- help@asolf.co
- asolf.co
Received exactly what I ordered
Received exactly what I ordered, but delivery was late by a couple of days.
March 12, 2024
Unprompted review
Reply from Asolf
Hello Brian,
Thank you for taking the time to post a review. At ASOLF we are delighted that you’re happy with your order, and we want to sincerely apologize for the slight delay with the delivery.
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
A highly satisfying experience
A highly satisfying experience. Placed my order and arrived before the scheduled date. It can take a while to receive items in Australia. Quality as described and was kept updated throughout the process.
March 8, 2024
Unprompted review
Reply from Asolf
Hello Lucas,
Thank you for taking the time to post a review. At ASOLF we are delighted that your order arrived fast, and that you are satisfied with the quality and service.
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Great product at an excellent price
Great product at an excellent price. Plenty of email updates, it's refreshing not having to be cashing a seller for basic updates. Well done Asolf!
March 5, 2024
Unprompted review
Reply from Asolf
Hello Rummi,
Thank you for taking the time to post a review. At ASOLF we are delighted that you are happy with our product quality, customer service and value.
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
I have never heard of your site
I have never heard of your site before so I was skeptical at first but decided to give it a go. The transaction was painless and my item arrived fast. Thank you so much!
March 1, 2024
Unprompted review
Reply from Asolf
Hello Harmon,
Thank you for taking the time to post a review. At ASOLF we are delighted that the transaction was smooth and that your item arrived fast.
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Excellent communication and updates
Excellent communication and updates. Their customer service team, led by Paul who was happy to update me several time himself, is nothing short of extraordinary. Recommended seller.
February 28, 2024
Unprompted review
Reply from Asolf
Hello Josefa,
Thank you for taking the time to post a review. At ASOLF we are delighted that you rate our service and that you found our communication excellent.
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Amazing service
Amazing service from start to finish, everything went smoothly with Asolf.
February 20, 2024
Unprompted review
Reply from Asolf
Hello Martha,
Thank you for taking the time to post a review. At ASOLF we are delighted that you rate our service and that everything went smoothly
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Seamless shopping experience
Seamless shopping experience. Item arrived quicker than expected and I love it. Impressed with the quality, will shop again!
February 11, 2024
Unprompted review
Reply from Asolf
Hello Travis,
Thank you for taking the time to post a review. At ASOLF we are delighted that you had a seamless shopping experience, are impressed with the product quality, and that your item arrived fast at your address.
Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Thank you for the prompt response
A big thanks for Asolf customer service team, for repaying promptly and alleviating my concerns. It shows how they care about their customers and listen to feed back.
February 8, 2024
Unprompted review
Reply from Asolf
Hello Angela,
Thank you for taking the time to post a review. At ASOLF we are delighted that you rate our customer service great.
Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Excellent online store
Excellent all round experience. Good product range, the service is top.
February 5, 2024
Unprompted review
Reply from Asolf
Hello Raiden,
Thank you for being a loyal customer and for taking the time to post a review. At ASOLF we are delighted that you find our products, service and all round experience excellent.
We sincerely appreciate your business and valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Top shopping experience
December 10, 2023
Reply from Asolf
Hello Eric,
Thank you for taking the time to post a review. At ASOLF we are delighted that you found the shopping experience great.
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Quality couldn't be better and speedy delivery
Quality couldn't be better and speedy delivery. Product was also well packaged and arrived in perfect condition
November 19, 2023
Unprompted review
Reply from Asolf
Hello Dan,
Thank you for taking the time to post a review. At ASOLF we are delighted that you are happy with your purchase.
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
Quality is great
Quality is great. Took over 2 weeks to receive my order
November 10, 2023
Unprompted review
Reply from Asolf
Hello Albana,
Thank you for taking the time to post a review. At ASOLF we are delighted that you found the product great. We would also like to apologize for the slower than usual delivery.
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
If there’s anything else specific you’d like to highlight about your experience, please feel free to share it as this motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with our customers memorable.
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