2 strikes Credit Report, More info needed,1st loan approved, no additional Info needed, made payments thru COVD-19, paid on time, paid off to Term, Now I need another loan, not so EASY this time, the... See more
Company replied
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See what reviewers are saying
Fast money but high interest rate 5 dollars every day you do not pay them back even if you are set up to make payments bi weekly when your checks actually come It is so stressful to know that u think... See more
Company replied
I chose Aspen to work with me on a personal loan because of my pre-approval status and knowing ahead of time what my monthly payments would be. This helped me with existing financial planning and the... See more
Company replied
I was in need of funds to consolidate some debt. I received an offer through the mail from Aspen Financial. I completed an easy online application, sent them my pay stub and photo I.D. Within the nex... See more
Company replied
Company details
Contact info
74 E. Swedesford Road, 19355, Malvern, United States
- 877-293-2987
- aspenfinancialdirect.com
3.6
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Process was easy
Process was easy. Money was delivered on time. Interest is a little high.
February 24, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for putting your trust in Aspen Financial Direct. We look forward to assisting you with all of your borrowing needs. Please let us know if there's anything we can do for you.
Your Aspen Financial Direct Team
Very fast thank you for the opportunity
February 24, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for choosing Aspen Financial Direct. We're happy to have you as a customer and look forward to assisting you with all of your borrowing needs.
Your Aspen Financial Direct Team
Emergency funds
I needed emergency money to help out with medical and bills. This is a life saver.
February 24, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for putting your trust in Aspen Financial Direct. We're so happy to hear we were able to assist you when you needed it most and we look forward to continuing to serve your needs in the future. Please let us know how we can help!
Your Aspen Financial Direct Team
Very disappointed that the money was…
Very disappointed that the money was delayed after it was approved. Not deposited until the 18th. Yet I will have to start to pay back, with the huge interest less than 15 days later.
February 24, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for sharing your feedback with us. After reviewing your application, it looks as though you applied on Friday the 14th, which would normally result in funds being received on Monday the 17th (we can only fund on business banking days). Unfortunately, Monday the 17th was a holiday, which is why your funds were delivered on Tuesday the 18th. We understand your frustration with the situation and are dedicated to continuing to look for ways in which we can improve our processes.
Thank you for your review,
Your Aspen Financial Direct Team
Interest rates were a little higher…
Interest rates were a little higher then I thought they would be. Helped when needed, but probably won’t do again.
February 24, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for your review! We're happy to hear we were able to assist you when you needed it and appreciate you sharing your experience with others. Remember, with Aspen, there's no penalty for paying off your loan early, so you can save on interest. For questions, reach out to our customer service team. They're always happy to assist you.
Your Aspen Financial Direct Team
Great Experience!
It was easy to get a loan. The process was very easy. The approval decision was quick also.
February 24, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for your review! It's great to hear what our customers think of our products and services. Welcome to Aspen and let us know what we can do to assist you.
Your Aspen Financial Direct Team
Fast easy process!
February 23, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for choosing Aspen Financial Direct. We're happy to have you as a customer and look forward to assisting you with all of your borrowing needs.
Your Aspen Financial Direct Team
I have applied for loans with other…
I have applied for loans with other financial companies. This far oa the best. Efficient, and fast turn around. Rates are reasonable
February 23, 2020
Unprompted review
Reply from Aspen Financial Direct
At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!
Your Aspen Financial Direct Team
Quick easy process
February 23, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for choosing Aspen Financial Direct. We're happy to have you as a customer and look forward to assisting you with all of your borrowing needs.
Your Aspen Financial Direct Team
Unacceptable
I received an email saying that I was approved for a loan. I attempted to login and sign the loan documents but was told I had not been approved.
February 23, 2020
Unprompted review
Reply from Aspen Financial Direct
For confidentiality reasons, please contact our customer support team regarding your specific experience at (877) 293-2987. They are available Mon-Fri 8AM to 8PM CST.
Your Aspen Financial Direct Team
Fast and easy everything ok.
February 22, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for your review! It's great to hear what our customers think of our products and services. Welcome to Aspen and let us know what we can do to assist you.
Your Aspen Financial Direct Team
Very professional and fast service
Very professional and fast service, I'm very impressed!
February 22, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for choosing Aspen Financial Direct. We're happy to have you as a customer and look forward to assisting you with all of your borrowing needs.
Your Aspen Financial Direct Team
was very simple and quick to get my…
was very simple and quick to get my money!
February 22, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for being a valued Aspen Financial Direct customer! We're so glad to hear you've had a good experience and appreciate you sharing your review with others. We look forward to continuing to serve your needs in the future!
- Your Aspen Financial Direct Team
Easiest process ever
I would rather do everything online and Aspen Financial allowed me to do just that. Love their process!
February 22, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for your review! We're happy to hear you enjoyed the convenience of our online application and we look forward to servicing your loan. Please let us know if we can be of assistance.
Welcome to Aspen!
Your Aspen Financial Direct Team
The loan never was received
The loan never was received. It was dispersed but account information was incorrect and never was credited to my account. Upon calling on a status of the disbursement of funds , I was notified I now have to wait for funds to be returned back to lender and once received reapply, no time frame when this can happen.
February 22, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for sharing your feedback with us and we apologize for the frustration this caused. From time to time, applicants enter incorrect bank account numbers on their applications. Once we are alerted by the bank and funds are returned to us, it is our process that the consumer re-apply with the correct information. Ensuring we have accurate data and safe-guarding your information is very important to us.
If you are still unsure of your current account status, or having any difficulty re-applying, please don't hesitate to reach out to our customer support team. They are available Mon-Fri from 8AM to 8PM CST. Simply call (877) 293-2987.
Your Aspen Financial Direct Team
Fast easy approval.
February 21, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.
Your Aspen Financial Direct Team
Quick fast and efficient
February 21, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for your review! It's great to hear what our customers think of our products and services. Welcome to Aspen and let us know what we can do to assist you.
Your Aspen Financial Direct Team
Fast and speedy service and descent…
Fast and speedy service and descent rates.
February 21, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.
Your Aspen Financial Direct Team
Thank you for helping me not once but…
Thank you for helping me not once but twice.
February 21, 2020
Unprompted review
Reply from Aspen Financial Direct
It's our pleasure. Thank you for putting your trust in Aspen Financial Direct. Please let us know if there's anything else we can do to assist you.
Your Aspen Financial Direct Team
It was fast easy online application …
It was fast easy online application got my money the next day thanks ASPEN!
February 21, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for your review! It's great to hear what our customers think of our products and services. Welcome to Aspen and let us know what we can do to assist you.
Your Aspen Financial Direct Team
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