2 strikes Credit Report, More info needed,1st loan approved, no additional Info needed, made payments thru COVD-19, paid on time, paid off to Term, Now I need another loan, not so EASY this time, the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fast money but high interest rate 5 dollars every day you do not pay them back even if you are set up to make payments bi weekly when your checks actually come It is so stressful to know that u think... See more
Company replied
I chose Aspen to work with me on a personal loan because of my pre-approval status and knowing ahead of time what my monthly payments would be. This helped me with existing financial planning and the... See more
Company replied
I was in need of funds to consolidate some debt. I received an offer through the mail from Aspen Financial. I completed an easy online application, sent them my pay stub and photo I.D. Within the nex... See more
Company replied
Company details
Contact info
74 E. Swedesford Road, 19355, Malvern, United States
- 877-293-2987
- aspenfinancialdirect.com
3.6
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aspen Financial Direct
Thank you for choosing Aspen Financial Direct for your borrowing needs! We're so glad to hear you had a positive experience. Please let us know if there's anything we can do to assist you in the future.
Thanks,
Your Aspen Financial Direct Team
Aspen came through when I needed them…
Aspen came through when I needed them thanks
February 18, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for putting your trust in Aspen Financial Direct! We're happy to have you as a customer and look forward to assisting you with your borrowing needs.
Thank you for sharing your feedback with us!
Your Aspen Financial Direct Team
Reply from Aspen Financial Direct
Thank you for putting your trust in Aspen Financial Direct! We're happy to have you as a customer and look forward to assisting you with your borrowing needs.
Thank you for sharing your feedback with us!
Your Aspen Financial Direct Team
awesome process & fast funding
had a great experience, fast process
February 17, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for sharing your review! We're excited to hear about your experience and look forward to helping you should you need anything in the future.
Thanks,
Your Aspen Financial Direct Team
Very quick and nice service.
February 17, 2020
Unprompted review
Reply from Aspen Financial Direct
Welcome to Aspen Financial Direct! We're so happy you chose us and look forward to assisting you with all of your borrowing needs. Please let us know if we can be of assistance in the future.
Thank you,
Your Aspen Financial Direct Team
Reply from Aspen Financial Direct
At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!
Your Aspen Financial Direct Team
Love that the process was quick and…
Love that the process was quick and fast.
February 16, 2020
Unprompted review
Reply from Aspen Financial Direct
Welcome to Aspen Financial Direct! We're so happy you chose us and look forward to assisting you with all of your borrowing needs. Please let us know if we can be of assistance in the future.
Thank you,
Your Aspen Financial Direct Team
Ease of completing the application and…
Ease of completing the application and loan process, but still waiting on the funds to appear in my account
February 16, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for your recent review. As a general rule, funds are typically deposited into your account on the next business banking day (assuming you've applied before our evening cut-off). Weekends and holidays affect this schedule.
If you have not yet received your funds, please contact our customer support to ensure there were no issues with your account.
Your Aspen Financial Direct Team
Fast and easy just didn't get next day…
Fast and easy just didn't get next day deposit
February 16, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for leaving us a review! It's valuable feedback, like yours, that helps us continually improve our products and services over time and we look forward to better serving you and others in the future.
Your Aspen Financial Direct Team
Fantastic & Qiick Robert Tomasetti
February 16, 2020
Unprompted review
Reply from Aspen Financial Direct
Welcome to Aspen Financial Direct! We're so happy you chose us and look forward to assisting you with all of your borrowing needs. Please let us know if we can be of assistance in the future.
Thank you,
Your Aspen Financial Direct Team
Keeps saying money is on the way,they…
Keeps saying money is on the way,they said I would get it right away,but still no money
February 16, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for your feedback. After reviewing your application, it appears that you applied on Friday the 14th, which would normally result in funds being delivered the following Monday. Unfortunately, in this instance, Monday was a banking holiday; therefore, funds should have delivered on Tuesday the 18th.
If you've not yet received your funds, please contact our customer support team at (877) 293-2987. They are available Mon-Fri from 8AM to 8PM CST.
Your Aspen Financial Direct Team
Aspen were true to they words very …yes
Aspen were true to they words very fast action came through ontime very satisfied
February 15, 2020
Unprompted review
Reply from Aspen Financial Direct
Welcome to Aspen Financial Direct! We're so happy you chose us and look forward to assisting you with all of your borrowing needs. Please let us know if we can be of assistance in the future.
Thank you,
Your Aspen Financial Direct Team
Hey guys,my experience with y'all was…
Hey guys,my experience with y'all was great! The money was in my bank account the next day! But one thing that doesn't seat well with fact that I still haven't received any letters from you guys about the payment information
February 15, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for bringing this item to our attention. Once you were approved, you should have received an email outlining your payment amounts and due dates. If you've not received this schedule, please contact our customer service team and they'd be happy to assist you.
Simply call (877) 293-2987, Mon-Fri from 8AM to 8PM CST.
Your Aspen Financial Direct Team
As represented
February 15, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for putting your trust in Aspen Financial Direct! We're happy to have you as a customer and look forward to assisting you with your borrowing needs.
Thank you for sharing your feedback with us!
Your Aspen Financial Direct Team
excellent
excellent response timing, and informative customer service reps. highly recommended!
February 14, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for putting your trust in Aspen Financial Direct! We're happy to have you as a customer and look forward to assisting you with your borrowing needs.
Thank you for sharing your feedback with us!
Your Aspen Financial Direct Team
I chose Aspen to work with me on a…
I chose Aspen to work with me on a personal loan because of my pre-approval status and knowing ahead of time what my monthly payments would be. This helped me with existing financial planning and they showed exactly when my payments would stop and start should I chose to use the entire schedule. the loan can also be paid back ahead of schedule with no penalties! Glad they were there when I needed them.
February 14, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for putting your trust in Aspen Financial Direct! We're happy to have you as a customer and look forward to assisting you with your borrowing needs.
Thank you for sharing your feedback with us!
Your Aspen Financial Direct Team
Funds came through at a time I really…
Funds came through at a time I really needed it, no hassle, quick & easy approval
February 14, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for putting your trust in Aspen Financial Direct! We're happy to have you as a customer and look forward to assisting you with your borrowing needs.
Thank you for sharing your feedback with us!
Your Aspen Financial Direct Team
Great service.
February 14, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for choosing Aspen Financial Direct for your borrowing needs! We're so glad to hear you had a positive experience. Please let us know if there's anything we can do to assist you in the future.
Thanks,
Your Aspen Financial Direct Team
I’m so happy they gave me a opportunity…
I’m so happy they gave me a opportunity to give me a loan they are amazing with customer service I really recommend aspen financial direct
February 14, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for choosing Aspen Financial Direct for your borrowing needs! We're so glad to hear you had a positive experience. Please let us know if there's anything we can do to assist you in the future.
Thanks,
Your Aspen Financial Direct Team
This company was very easy to use and…
This company was very easy to use and quick regarding the funding. I would highly recommend them.
February 14, 2020
Unprompted review
Reply from Aspen Financial Direct
Thank you for sharing your review! We're excited to hear about your experience and look forward to helping you should you need anything in the future.
Thanks,
Your Aspen Financial Direct Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.