My partner and I purchased an offplan property in Leeds with Michael last year. Very smooth process. Michael was on hand to help during the build and also on completion, tenant moved in a couple of we... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I bought a 2 bed off plan at The Mount Leeds with Aspen Woolf with Michael. I had been in contact with Michael a few years ago but my property didn’t sell so I never went through. There was a lot of h... See more
Company replied
It was quite impressive that after a simple a phone call from Mr. Josh Brennan, in which I told him what sort of property I was looking for and my conditions, he was able to very soon send me informat... See more
Company replied
My partners and I have now purchased three properties through Michael. The off-plan purchase and completion process has been smooth every time, and Michael and his team have been brilliant throughout.... See more
Company replied
Company details
Information provided by various external sources
Aspen Woolf is an award-winning property investment company, established in 2005, with offices in the UK and overseas. We specialise in identifying wealth-building opportunities for investors of all levels, across the globe. Having gained over 15 years’ experience within the industry, and having won The Best Residential Provider Award, Aspen Woolf has become an internationally recognised name. We pride ourselves on our high level of integrity, experience and quality of service, and we have built a reputation as working in a class of our own, not exceeded by others. If you are looking to build a successful and profitable property portfolio, and join thousands of happy clients, then don’t hesitate to contact us today to speak about our industry leading investment opportunities.
Contact info
160 Fleet Street, EC4A 2DQ, London, United Kingdom
- +44 (0)203 176 0060
- info@aspenwoolf.co.uk
- aspenwoolf.co.uk
4.3
Excellent
646 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Taz Feshias is a great person to work with very helpful and honest . Happy to work with him again. He got me good deal hopefully should work out in the long run.
July 6, 2023
Reply from Aspen Woolf
Dear Tarun,
Thank you for the in depth review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Tas who had been working hard and will be delighted to receive such positive feedback from you.
We look forward to our continued relationship ahead. Please contact any of our golden team if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
Nightmare company sending spam
Nightmare company sending unsolicited spam. They obviously bulk buy email addresses as I've never signed up to receive their spam. BEWARE.
Aspenwoolf have said they comply to GDPR however I had 4 x e-mails from Katerina at aspenwoolf.co.uk to which I never subscribed too and tried unsubscribing to them but they still kept coming through.
July 5, 2023
Reply from Aspen Woolf
Dear David,
We are sorry to hear that you received spam e-mails from other marketing companies, we assure you the e-mails that you are referring to have not been sent by Aspen Woolf (this can easily be confirmed by checking the sender email domain).
We fully comply with GDPR and we always use/store our client’s data in accordance with the Law. We cannot control the way other entities operate, and we encourage you to report any breach of data to the ICO. All emails sent by Aspen Woolf include the option to UNSUBSCRIBE.
Please do not hesitate to contact us if we can be of any further assistance and we would appreciate it if you remove your review as it’s inaccurate.
Kind regards,
Aspen Woolf
Fantastic smooth process
Fantastic smooth process. Lovely team to work with. From Matthew to the lovely Neuza, Georgina and Anisha. It was a pleasure.
July 12, 2023
Reply from Aspen Woolf
Dear Najib,
Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to the team, they have been working hard and will be delighted to receive such positive feedback from you.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
Very professional
July 2, 2023
Great Agency
Sure, here is a Trustpilot review about how good the agency has been and easy to liaise with:
I've had the pleasure of working with Aspen Woolf for the past few months, and I've been very impressed with their work. They are a highly professional and experienced agency, and they have a deep understanding of the Investment landscape.
Huge thank you Sol, Georgina and everyone on the team for their support during the whole process! I would highly recommend the agency to anyone who is looking for a Investment!
May 9, 2023
Unprompted review
Reply from Aspen Woolf
Dear Jesus,
We cannot thank you enough for leaving us such a wonderful review. We are glad that you loved our service! Tas and Georgina are over the moon having had read your comments regarding their service, they are both very grateful to receive such high praise.
Thank you once again on behalf of the Aspen Woolf Team. We genuinely look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help!
Best wishes
Aspen Woolf
Great experience just back and forth!
Although the experience was generally, we had a bit of trouble with the required documents because the list kept changing. Despite my efforts to provide everything needed, it seemed like we had to go back and forth multiple times.
However, all of you were incredibly helpful and responsive in terms of communication.
May 30, 2023
Unprompted review
Reply from Aspen Woolf
Dear Harry,
Thank you for the review! We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well.
Please contact us if you need any more information in the future, we are always here to help.
Kind regards,
Aspen Woolf
Great working with the Aspen team…
Great working with the Aspen team (shout out to Luke and Anisha) who are good at getting things done, which is what you want for almost everything in life, including investing and/or purchasing properties!
May 1, 2023
Reply from Aspen Woolf
Dear Client,
Thanks for leaving us such a wonderful review. We are glad that you loved our services, Luke and Anisha will be pleased to learn of your high praise.
We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
Razvana Khan
Razvana Khan ,
Has been superb, from the first contact, when we just made a tentative enquiry following a viewing in Edinburgh. Raz took the time to understand what we were looking for and presented several options.
Negotiation was more of a conversation and we soon arrived at a investment proposal. Raz kept in contact , provided all the details and answered each an every query, professionally and completely. At no time did we feel we we being dealt with other than someone who knew exactly what they were doing and more importantly knew exactly what we were looking for.
April 21, 2023
Unprompted review
Reply from Aspen Woolf
Dear Michael,
Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Raz who had been working hard and will be delighted to receive such positive feedback from you.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
I had made an enquiry regarding…
I had made an enquiry regarding property in the East Midlands area and I was contacted by a sales representative from Aspen Woolf, De Quincy Prescott who is one of the property consultants advised me of several properties that we eventually purchased.
DeQuincy was very professional in all aspects from the initial enquiry until the final purchase of the properties that we decided to go ahead with.
May 3, 2023
Reply from Aspen Woolf
Dear Clive,
Thank you for taking the time to leave us a review. We really appreciate your positive comments on your experience with Aspen Woolf, we will pass your kind feedback DeQuincy.
We look forward to our continued working relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
I really enjoyed working with you.the…
I really enjoyed working with you.the team is helpful, prepared and very kind.
April 13, 2023
Reply from Aspen Woolf
Dear Carolina,
Thanks for leaving us such a wonderful review. We are glad that you loved our services.
We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
Thank you Razvana!!
I want to say a huge thank you to Razvana for delivering once again on my second property investment. I decided to contact Razvana again after receiving such fantastic and professional service from her with my first property investment. I gave her a budget and a time frame and after three possible options she found for me, I finally went ahead with a small property within the time frame and within my budget that we discussed. A big thank you to Anisha and Georgina also as the sale progessors who remained in constant contact and were always willing to help with any queries all through till the end.
Thank you Aspen and Woolf, I will be definetely be in contact again...no faults whatsoever!!!
April 14, 2023
Unprompted review
Reply from Aspen Woolf
Dear Huda,
Thank you for the in depth review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Razvana, Anisha and Georgina who had been working hard and will be delighted to receive such positive feedback from you.
We look forward to our continued relationship ahead. Please contact any of our golden team if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
Swift communication
Swift communication
Contactable and time
Always happy to explain things
March 30, 2023
Reply from Aspen Woolf
Dear Nassir,
Thank you for the positive comments on your experience with Aspen Woolf. We look forward to our continued relationship ahead. Please contact any of our golden team if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
Arun and georgina as well as rest of…
Arun and georgina as well as rest of the team were very patient and helpful each step of the way
March 21, 2023
Reply from Aspen Woolf
Dear Basil,
We cannot thank you enough for leaving us such a wonderful review. We are glad that you loved our service! Arun and Georgina are over the moon having had read your comments regarding their service, they are very grateful to receive such high praise.
Thank you once again on behalf of the Aspen Woolf Team. We genuinely look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Best wishes,
Aspen Woolf
Great service as normal.
March 23, 2023
Reply from Aspen Woolf
Dear Paul,
We are glad to hear you have had a great experience with Aspen Woolf!
Thank you for your kind words and we look forward to our continued relationship ahead! If you need any more information in the future, we are always here to help.
Warm Regards
Aspen Woolf
Highly reccomend
From start to finish the team were attentive and helpful! Looking forward to the relationship grown with my portfolio
March 22, 2023
Reply from Aspen Woolf
Dear Biv,
Thank you for leaving us such a wonderful review!
We are thrilled that you loved your experience with Aspen Woolf. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead.
Best wishes,
Aspen Woolf
Aspen Woolf we’re thorough and got my…
Aspen Woolf we’re thorough and got my sale done.
I felt supported throughout
March 20, 2023
Unprompted review
Reply from Aspen Woolf
Dear Jonathan,
Thank you for your positive review. At Aspen Woolf we genuinely put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in every day.
From the whole team at Aspen Woolf we would like to once again for your review, we look forward to our continued relationship ahead.
Best wishes
Aspen Woolf
world class customer service by the team at Aspen wolf
the customer service and the help all the way through the buying process there was always someone there to help special thanks to Taz amazing guy always there to help always returned your call you make the difference and keep up the good work
March 20, 2023
Reply from Aspen Woolf
Dear Mustaq,
Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback Tas who had been working hard and will be delighted to receive such positive feedback from you.
We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well.
We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
Exceptional, Transparent Customer Service
Luke Edwards was our agent and was amazing from start to finish. As an overseas ex pat so much had changed and buying something you cant see is ( for me) a first and daunting.
Customer service was ( and continues to be ) exceptional and i can highly recommend both Luke and Georgina Barrett to take interested parties through to completion -
BIG THANKS
March 18, 2023
Unprompted review
Reply from Aspen Woolf
Dear Alison,
Thank you ever so much for taking the time to leaving us such a wonderful review!
The whole team at Aspen Woolf are very happy that you loved your experience in particular with Luke and Georgina. They will definitely be thrilled to read what you wrote. As you know we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we all put in every day.
Thank you for your kind words once again and we look forward to our continued relationship ahead!
Kind regards,
Aspen Woolf
I recently purchased a property through…
I recently purchased a property through Aspen woolf. Our agent was *Ruzel Uddin and I can honestly say that Ruzel went above and beyond in terms of support to complete the purchase.
Unfortunately the sale dragged on because of the builder but Ruzel, was a great help in keeping me updated and liaising with my solicitor to keep the process moving.
I usually don’t enjoy the agent/buyer experience but Ruzel made it really straightforward and smooth and I will certainly use Ruzel Uddin and again and I would certainly recommend them.
March 2, 2023
Unprompted review
Reply from Aspen Woolf
Dear Wilma,
We cannot thank you enough for leaving us such a wonderful review. We are glad that you loved our service! Ruzel is over the moon having had read your comments regarding their service, he is very grateful to receive such high praise.
Thank you once again on behalf of the Aspen Woolf Team. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help!
Best wishes,
Aspen Woolf
Great Experience !
The team guided us patiently on the entire process, navigating thru many issues and representing us fairly with the developer. An absolute pleasure to work with !
January 9, 2023
Unprompted review
Reply from Aspen Woolf
Dear Choon Hon Goh,
Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to the sales and progressions team that had been working hard and will be delighted to receive such positive feedback from you.
We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
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